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Partner Success Manager Jobs in Cleveland, TN (NOW HIRING)

Commify

Customer Success Manager

Chattanooga, TN · On-site

$55/hr

Customer Success Manager At Commify, we're not just a company, we're a globally connected team of ... Mental Health Support through our Wellbeing partner, Calm * Wellbeing leave and a Mental Health ...

Commify

Customer Success Manager

Chattanooga, TN · On-site

$55/hr

A Customer Success Manager is responsible for ensuring smooth onboarding, driving customer ... Mental Health Support through our Wellbeing partner, Calm * Wellbeing leave and a Mental Health ...

Commify

Customer Success Manager

Chattanooga, TN · Hybrid

$55/hr

A Customer Success Manager is responsible for ensuring smooth onboarding, driving customer ... Mental Health Support through our Wellbeing partner, Calm * Wellbeing leave and a Mental Health ...

Commify

Customer Success Manager

Chattanooga, TN · On-site

$55/hr

A Customer Success Manager is responsible for ensuring smooth onboarding, driving customer ... Mental Health Support through our Wellbeing partner, Calm * Wellbeing leave and a Mental Health ...

Repowr

Customer Success Manager

Chattanooga, TN · On-site

REPOWR is looking for a high-energy Customer Success Manager to be both problem-solver and growth partner for our suppliers, carriers, and brokers - resolving issues that come up day to day while ...

Repowr

Customer Success Manager

Chattanooga, TN · On-site

REPOWR is looking for a high-energy Customer Success Manager to be both problem-solver and growth partner for our suppliers, carriers, and brokers - resolving issues that come up day to day while ...

ACA Group

Customer Success Specialist

Chattanooga, TN · Hybrid

Experience using CRM tools extremely useful. * Proven leadership skills and the ability to quickly form meaningful working partnerships. What working at ACA offers We offer a competitive compensation ...

T-Roc

Territory Field Lead

Chattanooga, TN · On-site

Ultimately, you value diverse perspectives, use financial metrics to support partner success, and ... Experience managing competing priorities with tight deadlines in a dynamic work environment.

T-Roc

Territory Field Lead

Chattanooga, TN · On-site

Ultimately, you value diverse perspectives, use financial metrics to support partner success, and ... Experience managing competing priorities with tight deadlines in a dynamic work environment.

SNC-Lavalin

Aviation Project Manager

Chattanooga, TN

$100K - $150K/yr

Coordinate across disciplines - Partner with engineers, subconsultants, and technical teams to ... Demonstrated success managing budgets, schedules, and multidisciplinary teams * Proficiency with ...

AllSTEM Connections

EIT Project Manager

Chattanooga, TN · On-site

$97K - $108K/yr

Build deep partnerships across business units, technical teams, and external vendors. Drive shared ... Demonstrated success managing projects with a medium-to-high degree of cross-functional complexity ...

Unum

AVP, Sr. HR Business Partner

Chattanooga, TN · Hybrid

Demonstrated success in working with senior management, relationship development/management and executive coaching * Demonstrated change management expertise * Strong collaboration skills and ability ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Cleveland, TN

Partner Success Manager information

See Cleveland, TN salary details

$27.2K

$69.5K

$117.1K

How much do partner success manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for partner success manager in Cleveland, TN is $69,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $82,800.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What job categories do people searching Partner Success Manager jobs in Cleveland, TN look for?

The top searched job categories for Partner Success Manager jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Partner Success Manager jobs?

Cities near Cleveland, TN with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Cleveland, TN as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $69,498 per year, or $33.4 per hour.

Customer Success Manager

Commify

Chattanooga, TN • On-site

$55/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Customer Success Manager

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

TextRequest is one of our core USA brands directly connecting our customers to theirs, through the unmatched power of business texting services. Improving our customers capabilities to connect using scheduling, SMS payments, support, appointment reminders, and more.

We are seeking a skilled and motivated Customer Success Manager to join our dynamic team and help drive customer satisfaction and business growth.

The Role: A Customer Success Manager is responsible for ensuring smooth onboarding, driving customer retention, and accelerating revenue growth through expert account management and proactive support. The role involves ensuring 100% compliance, maximizing platform use, and maintaining positive customer engagement while identifying opportunities for account expansion and compliance oversight.

We seek a detail-oriented professional with strong communication skills and experience in customer success or telecommunications. The role requires managing complex accounts, collaborating cross-functionally, and delivering excellent customer experiences with autonomy in daily operations and strategic initiatives.

  • Customer Onboarding & Support: Lead end-to-end onboarding, including 10DLC approval and number provisioning; host customer meetings and training; provide ongoing support to maximize product adoption; and respond promptly to inquiries.
  • Account Management & Revenue Operations: Drive revenue and retention through proactive outreach; handle billing and payment issues; perform regular account health checks and nurture engagement.
  • Compliance & Risk Management: Monitor messaging for compliance issues; issue warnings and escalate complaints; verify suspicious accounts; manage offboarding of non-compliant or fraudulent accounts with thorough documentation.
  • Account Management: Conduct quarterly outreach with personalized QBRs; maintain strategic relationships with premium accounts; develop growth strategies and identify expansion opportunities.

Benefits:

  • Competitive Salary: $55-60,000 per annum
  • Hybrid working
  • Generous paid leave (20 days PTO)
  • 401K
  • Medical and dental coverage
  • Enhance family leave
  • Birthday day off
  • Mental Health Support through our Wellbeing partner, Calm
  • Wellbeing leave and a Mental Health First Aider program
  • Giving back days to help support causes close to your heart
  • Unlimited professional & personal learning
  • Total Rewards including, retirement planning, healthcare and life assurance
  • And did we mention our epic team socials? We know how to celebrate in style!

Apply