Partner Success Manager Jobs in Rhode Island (NOW HIRING)

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Due to the onsite requirements of this position, applicants are expected to reside within a reasonable commuting distance of the designated work location (Pawtucket, RI). This role does not offer relocation.
Job Summary
The HR business partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful HRBP acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Communicating needs proactively with our HR department and business management, the HRBP seeks to develop integrated solutions. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. Reports to the Manager of Human Resources.
Essential Functions

• Conducts regular meetings with respective business units
• Consults with line management, providing HR guidance when appropriate
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Provides HR policy guidance and interpretation
• Provides guidance and input on business unit restructures, workforce planning and succession planning
• Identifies training needs for business units and individual coaching needs
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met

Required/Preferred Education and Experience

• Bachelor's Degree required and
• I or relevant experience required
• Minimum of 8 to 10 years' experience resolving complex employee relations issues. required
• SHRM-SCP Preferred or
• SHRM-SCP Preferred

Knowledge, Skills and Abilities

• Business Acumen
• Communication
• Consultation
• Ethical Practice
• Global & Cultural Awareness
• HR Knowledge
• Relationship Management
• Working knowledge of multiple human resource disciplines, including compensation practices, employee relations, diversity, performance management, and federal and state respective employment laws
• Experience supporting a manufacturing operations team highly preferred
• This position serves as a coach and mentor for other positions in the department
• Ability to lead small teams / projects as needed

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.