ZipRecruiter

Log In

1

Partner Success Associate Jobs in Springfield, VA

Speak4

Director of Partner Success

Arlington, VA · On-site

This role reports directly to the CEO and will manage a small but high-performing team of three Partner Success Associates, while also owning key client relationships and driving retention, renewals ...

Aramark

Customer Success Consultant

Rockville, MD

We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing ... Connect assigned clients with key Avendra supplier partners to aid clients in their procurement ...

Aramark

Customer Success Consultant

Rockville, MD · On-site

We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing ... Connect assigned clients with key Avendra supplier partners to aid clients in their procurement ...

Aramark

Customer Success Consultant

Rockville, MD

We are hiring a Customer Success Associate to support our small to mid-size clients in harnessing ... Connect assigned clients with key Avendra supplier partners to aid clients in their procurement ...

Xometry

Enablement Analyst

North Bethesda, MD · Hybrid

$60K - $80K/yr

As an Enablement Associate on the Partner Strategy team, you will build the materials, playbooks ... You'll collaborate with Partner Success, Marketing, and Product to ensure suppliers have the right ...

next page

Showing results 1-20

People also search for

All JobsPartner Success Associate JobsPartner Success Associate Jobs in Springfield, VA

Partner Success Associate information

See Springfield, VA salary details

$19.3K

$55.4K

$97.1K

How much do partner success associate jobs pay per year?

As of Jun 1, 2026, the average yearly pay for partner success associate in Springfield, VA is $55,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $68,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Associate, and why are they important?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What are some common challenges faced by a Partner Success Associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.

What is a Partner Success Associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.
What cities near Springfield, VA are hiring for Partner Success Associate jobs? Cities near Springfield, VA with the most Partner Success Associate job openings:
Partner Success Associate jobs near you
Infographic showing various Partner Success Associate job openings in Springfield, VA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,350 per year, or $26.6 per hour.

Director of Partner Success

Speak4

Arlington, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Speak4 is a technology startup that helps organizations mobilize their supporters through an innovative, frictionless digital advocacy platform. Built by experienced marketers, technologists, and digital strategists, Speak4 is redefining how organizations drive engagement and influence at scale.

At Speak4, we intentionally use the term "partner success" rather than "customer success." Our clients are not just users of the platform, they are strategic partners, and we expect this role to treat them that way.

We are seeking a Director of Partner Success to lead and scale this function. This role reports directly to the CEO and will manage a small but high-performing team of three Partner Success Associates, while also owning key client relationships and driving retention, renewals, and upsell growth across the business.

This is a high-impact role with direct visibility into company performance and growth.


Role Responsibilities

The Director of Partner Success will own the performance of the partner success function, with clear accountability for client retention, renewals, and revenue expansion.

  • Lead, manage, and develop a high-performing team of three Partner Success Associates
  • Own renewals, retention, and upsell performance across the Speak4 client portfolio
  • Personally manage a set of high-value client relationships, ensuring strong engagement and long-term partnership
  • Set clear goals and performance expectations for the team, and hold them accountable to results
  • Identify risks to renewals early and take proactive steps to mitigate churn
  • Partner closely with the Speak4 product team and PLUS Communications to ensure client needs are addressed and opportunities are captured
  • Elevate client feedback into actionable insights that improve product, positioning, and growth

Requirements

Qualifications

We are looking for someone who is both a strong operator and a client-facing leader. This person should be comfortable managing people, owning revenue outcomes, and building trusted relationships with senior clients.

  • 4+ years of experience in client success, account management, or sales, preferably in an agency or SaaS environment
  • Experience managing and developing a team, including performance against revenue or retention goals
  • A track record of driving renewals, retention, and upsell growth
  • Strong client instincts, with the ability to build trust and operate as a strategic advisor
  • Experience in public affairs, advocacy, or politics strongly preferred
  • SaaS experience preferred

Why This Role

  • Direct line to the CEO and real influence over company growth
  • Ownership of a core revenue driver: retention and expansion
  • Opportunity to shape and scale the partner success function
  • Small team, high standards, no bureaucracy

Benefits

We offer competitive compensation with an opportunity for a year-end bonus. Medical, dental, vision, 401k, and life insurance. We also offer a paid parental leave program, paid vacation and paid sick leave. In addition, we have a hybrid work environment.

Speak4 is an Equal Employment Opportunity (EEO) employer.

Apply