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Partner Success Associate Jobs in Miami, FL (NOW HIRING)

SubBase

Customer Success Associate

Fort Lauderdale, FL · On-site

SubBase is not just a platform; it's your partner in building a more efficient future. About the role Subbase is looking for a Customer Success Associate to support our enterprise customer base. This ...

Likewize

Regional Account Manager

Miami, FL · On-site

Support partner success by resolving challenges, influencing positive business outcomes, and ... A natural communicator who can confidently engage everyone from store associates to executive ...

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All JobsPartner Success Associate JobsPartner Success Associate Jobs in Miami, FL

Partner Success Associate information

See Miami, FL salary details

$17.7K

$50.7K

$88.9K

How much do partner success associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for partner success associate in Miami, FL is $50,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a partner success associate?

A Partner Success Associate is a professional responsible for supporting and managing relationships with a company's business partners or clients. They ensure that partners have the resources and support needed to achieve mutual goals, resolve issues, and maximize the value of the partnership. This role often involves onboarding new partners, providing training, addressing concerns, and collaborating with internal teams to drive partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success associate?

To thrive as a Partner Success Associate, you need strong relationship management, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, adaptability, and a proactive attitude help you build trust and effectively support partners. These skills ensure lasting partnerships, drive mutual growth, and contribute to overall business success.

What are some common challenges faced by a partner success associate, and how can they be effectively managed?

Partner Success Associates often encounter challenges such as managing diverse partner expectations, navigating complex onboarding processes, and ensuring timely communication across teams. To effectively manage these challenges, it's important to develop strong relationship-building skills, stay organized with clear documentation, and proactively address partner concerns. Collaborating closely with internal teams like sales, support, and product can also help resolve issues quickly and create a positive experience for partners.

What are the most commonly searched types of Partner Success jobs in Miami, FL?

The most popular types of Partner Success jobs in Miami, FL are:

What job categories do people searching Partner Success Associate jobs in Miami, FL look for?

The top searched job categories for Partner Success Associate jobs in Miami, FL are:

What cities near Miami, FL are hiring for Partner Success Associate jobs?

Cities near Miami, FL with the most Partner Success Associate job openings:

Partner Success Associate jobs near you
Infographic showing various Partner Success Associate job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $50,683 per year, or $24.4 per hour.

Customer Success Associate

Sub Base Inc

Fort Lauderdale, FL • On-site

Other

Re-posted 3 days ago

Job description

Customer Success Associate

SubBase is a centralized technology platform simplifying outdated workflows in construction materials management. Say goodbye to the days of fumbling through manual, paper-based workflows and say hello to a streamlined procurement experience that gets you back in control without changing how it's always done. Crafted by the hands of construction veterans and sharpened by cutting-edge tech, SubBase is your go-to for a user-friendly interface that makes efficiency with the field, office, and vendors second nature. Effortlessly request quotes, chat with vendors, and send out POs while syncing with your accounting system. Keep an eye on your deliveries without breaking a sweat, and let the automation do the number crunching, reconciling invoices like clockwork. With SubBase, everything happens in real-time, in one place—so you can focus on what you do best.... building. With SubBase you're not just upgrading your tools; you're streamlining your entire workday. Keep it simple, enhance relationships, and take command of your bottom line. Start managing your materials across all projects and vendors with ease. SubBase is not just a platform; it's your partner in building a more efficient future.

About the Role

Subbase is looking for a Customer Success Associate to support our enterprise customer base. This role does not own customer relationships directly — instead, it works hand-in-hand with our Enterprise Customer Success Managers (CSMs) to keep enterprise accounts running smoothly, ensure customers get consistent value from our platform, and free up the CSM to focus on strategic account growth and executive relationships. It's a great fit for someone who wants exposure to enterprise account management and a path toward a CSM role.

What You'll Do

• Partner closely with Enterprise CSMs as their primary point of support across a portfolio of enterprise accounts, without holding direct ownership of those relationships.

• Prepare account materials, data, and reporting ahead of customer meetings, business reviews, and renewals.

• Track action items, follow-ups, and open issues for enterprise accounts, and keep the CSM informed of account health and status.

• Coordinate with internal teams (support, product, implementation) on behalf of enterprise accounts to resolve issues quickly.

• Join onsite customer visits and travel with the Enterprise CSM to support meetings, training, and business reviews (25–35% travel).

• Monitor usage and adoption data to flag risks or opportunities to the CSM before they become escalations.

• Help maintain accurate account records and documentation in the CRM and customer success tools.

• Support onboarding and training logistics for enterprise customers as directed by the CSM.

Qualifications

• 5+ years of experience in customer success, account management, support, or a related customer-facing role.

• Strong organizational skills and comfort managing multiple accounts and priorities at once.

• Clear written and verbal communication, including comfort presenting to customers alongside a CSM.

• A collaborative mindset — this role succeeds by making the Enterprise CSM and the account more effective, not by working independently.

• Willingness and ability to travel 25–35% of the time.

• Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight) is a plus.

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