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Partner Operations Coordinator Jobs in Illinois (NOW HIRING)

IL ยท Hybrid

$161K - $229K/yr

Serve as a key operational coordination point across Partner Relations, Partner Compensation & Evaluation, Partner Accounting, OGC, Tax, Finance, HR, Payroll, DOAs, local HR, and other Firm functions ...

New

$161K - $229K/yr

Serve as a key operational coordination point across Partner Relations, Partner Compensation & Evaluation, Partner Accounting, OGC, Tax, Finance, HR, Payroll, DOAs, local HR, and other Firm functions ...

New

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Partner Operations Coordinator information

What does a partner operations coordinator do?

A Partner Operations Coordinator is responsible for managing and supporting the daily operations between a company and its business partners. This role typically involves coordinating communication, ensuring compliance with contractual agreements, tracking performance metrics, and resolving any operational issues that arise. They work closely with both internal teams and external partners to optimize workflows and maintain efficient, productive relationships. Their goal is to ensure that partnerships run smoothly and deliver value to both parties.

What are the key skills and qualifications needed to thrive as a partner operations coordinator?

To thrive as a Partner Operations Coordinator, you typically need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with CRM software, project management tools, and proficiency in Microsoft Office Suite are commonly required, with some roles preferring certifications like PMP or Six Sigma. Exceptional communication, problem-solving, and relationship management skills help you effectively coordinate with partners and internal teams. These skills and qualifications are vital for ensuring seamless operations, fostering strong partnerships, and supporting business goals.

How does a partner operations coordinator typically collaborate with internal teams and external partners to ensure smooth business operations?

A Partner Operations Coordinator acts as a vital link between the organization and its external partners, working closely with departments such as sales, customer success, and logistics. They are responsible for coordinating onboarding processes, resolving operational issues, and maintaining clear communication to align partner expectations with internal capabilities. This role often involves frequent cross-functional meetings, tracking performance metrics, and streamlining workflows to optimize partner satisfaction and efficiency. Strong organizational and interpersonal skills are crucial, as the coordinator must balance multiple tasks and stakeholders while ensuring deadlines and quality standards are met.

What is the difference between Partner Operations Coordinator vs Partner Account Manager?

AspectPartner Operations CoordinatorPartner Account Manager
Primary FocusOperational support, process management, partner onboardingRelationship management, sales growth, account retention
Skills & CredentialsCoordination skills, basic CRM knowledge, communicationSales skills, negotiation, customer relationship management
Work EnvironmentCollaborative, cross-functional teams, internal processesClient-facing, strategic planning, external communication

While both roles involve working with partners, the Partner Operations Coordinator primarily handles operational tasks and process support, whereas the Partner Account Manager focuses on maintaining relationships and driving account growth. Understanding these differences helps clarify career paths and employer expectations in partner management roles.

How much do partner operations coordinators make in the US?

Partner operations coordinators in the US typically earn between $50,000 and $75,000 annually, depending on experience, location, and company size. The role often requires strong organizational skills and familiarity with CRM tools like Salesforce or HubSpot.

What are the most commonly searched types of Partner Operations jobs in Illinois?

The most popular types of Partner Operations jobs in Illinois are:

What job categories do people searching Partner Operations Coordinator jobs in Illinois look for?

The top searched job categories for Partner Operations Coordinator jobs in Illinois are:

What cities in Illinois are hiring for Partner Operations Coordinator jobs?

Cities in Illinois with the most Partner Operations Coordinator job openings:

Partner Operations Associate Director

Sidley Austin LLP

Glencoe, IL โ€ข Hybrid

$161K - $229K/yr

Full-time

Posted yesterday

New


Job description


Partner Operations Associate Director

The Partner Operations Associate Director is responsible for leading the Firms Partner Operations function and building the operational infrastructure that supports Partner lifecycle processes across onboarding, ongoing support, transitions, retirements, separations, governance, compliance, and related cross-functional workflows. This role will help modernize Partner Matters by creating clearer processes, playbooks, templates, controls, tracking mechanisms, reporting, and handoffs that enable Partner Relations and adjacent teams to deliver a coordinated, high-touch Partner experience. Working closely with the Partner Services Director, Partner Relations, Partner Compensation & Evaluation, Partner Accounting, OGC, Tax, Finance, HR, Payroll, Directors of Administration (DOAs), local HR, and Firm leadership, the Partner Operations Associate Director will serve as a process leader, operational problem-solver, and coordination point for complex Partner lifecycle activity.

Duties and  Responsibilities:

  • Lead the Partner Operations function and manage the team responsible for Partner lifecycle operations, process execution, governance, compliance, documentation, and operational coordination.
  • Establish clear priorities, service expectations, workflows, handoffs, escalation paths, and operating standards for Partner Operations.
  • Oversee operational processes supporting Partner onboarding, ongoing Partner support, transitions, retirements, separations, and post-separation activity.
  • Develop and maintain standardized workflows, checklists, timelines, templates, playbooks, and process documentation for recurring Partner lifecycle activities.
  • Ensure Partner Relations and adjacent teams have the operational guidance, tools, tracking, and process support needed to deliver consistent Partner-facing service.
  • Own operational governance and compliance processes within Partner Operations, including tracking, documentation, reporting, controls, recurring requirements, and issue resolution.
  • Build and improve systems, trackers, dashboards, workflow tools, reporting mechanisms, and process repositories that support Partner lifecycle operations.
  • Identify process risks, control gaps, handoff issues, bottlenecks, and automation opportunities; partner with technology, data, project management, and other resources to implement improvements.
  • Serve as a key operational coordination point across Partner Relations, Partner Compensation & Evaluation, Partner Accounting, OGC, Tax, Finance, HR, Payroll, DOAs, local HR, and other Firm functions, including coordination with OGC on legal-adjacent matters.
  • Lead, coach, and develop Partner Operations team members, including clarifying roles, managing workload allocation, supporting training, providing feedback, and identifying staffing, process, technology, or governance improvements.


Education and/or Experience:
Required:

  • Bachelors degree in Business, Finance, Accounting, Operations, Human Resources, Organizational Leadership, or related field.
  • Minimum of 12 years of progressive experience in operations, professional services administration, law firm administration, project management, process improvement, finance, human resources, or a related function.
  • Experience managing complex processes, workflows, documentation, controls, and cross-functional handoffs.
  • Experience leading teams or managing work through others.
  • Demonstrated ability to operate in a complex, matrixed, service-oriented environment

Preferred:

  • Experience in a large law firm or sophisticated professional services organization.
  • Experience with Partner lifecycle processes, onboarding, separations, governance, compliance, compensation-related operations, or professional services operations.
  • Experience with workflow tools, case management systems, dashboards, process documentation, or automation initiatives.
  • Advanced degree, PMP, Lean Six Sigma, CPA, SHRM certification, or related credential.

Other Skills and Abilities:
The following will also be required of the successful candidate:

  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem-solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
  • Able to manage multiple projects with competing deadlines and priorities

#LI-KG1
#LI-Hybrid

The target salary range for this role is:

$161,400 to $229,950 if located in Illinois

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at  Sidley.com/Benefits .

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email    (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer.

Sidley is an elite global law firm with a known reputation of deploying innovative strategies to achieve powerful results.


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