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Partner Implementation Manager Jobs in New York (NOW HIRING)

Courier Health

Implementation Manager

New York, NY · On-site

As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of ... pharmacy partners. When a risk shows up, you surface it early and drive it to resolution across ...

Mandrel, Inc

Implementation Manager

New York, NY · On-site

$120K - $180K/yr

Partner closely with sales, solutions, product, and engineering to ensure smooth handoffs and tight ... Experience managing multiple concurrent technical implementations with external customers * Ability ...

Conduit Health

Implementation Manager

New York, NY · On-site

$100K - $140K/yr

The Role We're looking for an Implementation Manager to optimize state launches, payor implementations, partnerships, or high-impact projects across the company. You'll work closely with multiple ...

Profound

Implementation Manager

New York, NY · On-site

$115K - $140K/yr

As an Implementation Manager, you'll own onboarding and enablement execution for our Scaled and Mid ... Partnering closely with Customer Success, Sales, Product, Engineering, and Data, you'll create a ...

PermitFlow

Enterprise Implementation Manager

New York, NY · On-site

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of ... Partner cross-functionally with Sales, Customer Success, Product, Engineering, and Operations to ...

Alloy

Senior Implementation Manager

New York, NY · Hybrid

Partner with Solutions Architects to translate client use cases into best-practice implementations ... Demonstrated ability to manage multiple complex projects simultaneously without sacrificing quality ...

Bluecrux

SaaS Implementation Manager

Millburn, NJ · On-site

As a SaaS Implementation Manager , you will act as both a project leader and an expert advisor ... Partner with the Customer Success team to ensure a smooth handoff, tracking early adoption metrics ...

PermitFlow

Enterprise Implementation Manager

New York, NY · Remote

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of ... Partner cross-functionally with Sales, Customer Success, Product, Engineering, and Operations to ...

Barclays

Client Implementation Manager

Whippany, NJ · On-site

Seek out, build and maintain trusting relationships and partnerships with internal and external ... Your role as a Client Implementation Manager sits at the center of our US FinTech growth aspiration ...

Alloy

Senior Technical Partner Manager

New York, NY · On-site

$124K - $171K/yr

Partner Implementation Strategy - Partner with Implementation Managers and partner teams to design and execute complex partner-led implementations, providing architectural guidance, identifying ...

Alloy

Senior Technical Partner Manager

New York, NY · On-site

$124K - $171K/yr

Partner Implementation Strategy - Partner with Implementation Managers and partner teams to design and execute complex partner-led implementations, providing architectural guidance, identifying ...

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Partner Implementation Manager information

What is a partner implementation manager?

A Partner Implementation Manager is a professional responsible for managing and overseeing the onboarding and integration of business partners, such as vendors or clients, into a company's systems, products, or services. They coordinate project timelines, communicate requirements, and ensure a smooth transition and successful partnership launch. This role typically involves working cross-functionally with sales, product, and technical teams to deliver customized solutions that meet both the company's and the partner's needs.

What skills and qualifications are needed to thrive as a partner implementation manager?

To thrive as a Partner Implementation Manager, you need strong project management skills, experience with client onboarding, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Jira, and integration platforms is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you navigate partner needs and drive successful implementations. These skills are crucial for ensuring smooth partner onboarding, fostering client satisfaction, and achieving organizational goals.

What are common challenges faced by partner implementation managers during the onboarding of new partners?

Partner Implementation Managers often encounter challenges such as aligning expectations between internal teams and external partners, managing project timelines, and addressing technical integration issues. They must coordinate with multiple stakeholders, including product, engineering, and support teams, to ensure a smooth onboarding process. Clear communication, proactive problem-solving, and adaptability are key to overcoming these hurdles and building strong, long-term partnerships.

What is the difference between Partner Implementation Manager vs Customer Success Manager?

AspectPartner Implementation ManagerCustomer Success Manager
Primary FocusImplementing partner integrations and onboardingEnsuring customer satisfaction and retention
Work EnvironmentCollaborates with partners and internal teams during onboardingWorks directly with end customers post-sale
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving

The Partner Implementation Manager primarily focuses on onboarding and integrating partners into the company's ecosystem, ensuring smooth collaboration. In contrast, the Customer Success Manager concentrates on maintaining ongoing customer relationships and satisfaction. While both roles require strong communication skills, the Implementation Manager is more technical and project-oriented, whereas the Customer Success Manager emphasizes relationship building and retention.

How much does a Partner Implementation Manager make in the US?

A Partner Implementation Manager in the US typically earns between $70,000 and $120,000 annually, with the median around $90,000. Compensation varies based on experience, industry, location, and company size, and may include bonuses and benefits. Strong project management and communication skills are often required for this role.

What are popular job titles related to Partner Implementation Manager jobs in New York?

For Partner Implementation Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Partner Implementation Manager jobs in New York look for?

The top searched job categories for Partner Implementation Manager jobs in New York are:

What cities in New York are hiring for Partner Implementation Manager jobs?

Cities in New York with the most Partner Implementation Manager job openings:

Partner Implementation Manager jobs near you

Implementation Manager

New York, NY • On-site

Courier Health
Software Development • 1 - 10 employees
Learn more about Courier Healthexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are supported.
We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes.
Come Build with Us
We're a NYC-based team that believes culture, craft, and customer obsession go hand in hand. We show up for each other the same way we show up for the people we serve. We're an office-first company that values in-person collaboration 4 days per week because we believe the best work happens when you can collaborate and brainstorm together in the same room. If that sounds like your kind of place, we think you'll love it here.
The Opportunity
Courier Health is at an inflection point. We exist to get patients faster, better access to life-saving therapies - and every customer we bring live is another set of patients we reach. How quickly and cleanly a pharma client goes live on our platform decides how soon that impact lands. This role owns that.
As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of pharma and life sciences clients - from kickoff through go-live and hypercare - serving as the primary technical point of contact who turns complex client requirements into configured, integrated, working systems.
You'll work directly with senior client executives and engineering teams on high-stakes launches where the details matter. You'll shape how we implement, not just execute someone else's playbook - the methodology, tooling, and best practices are still being built, and you'll help build them. If you want real ownership over outcomes that reach patients, this is it.
What You'll Build
Launches that land on time. You'll own the full implementation lifecycle for a portfolio of pharma and life sciences clients - kickoff to go-live to hypercare. You'll manage scope, timeline, risk, and stakeholder communication across engagements that span client IT, brand teams, hub operations, and specialty pharmacy partners. When a risk shows up, you surface it early and drive it to resolution across internal and external teams. No surprises at go-live.
Integrations that hold up under real data. You're the primary technical point of contact during implementation. You translate client business requirements into configured workflows, integration designs, and system architecture decisions, then partner with client engineering and IT to scope, design, and validate the data integrations - vendor feeds, third-party APIs, the messy real-world landscape. Coding isn't the job; technical depth is.
Clients who adopt, not just sign. You'll lead discovery sessions to understand each client's program goals, patient journey workflows, and data sources, then document requirements and produce the solution design that guides the build. You'll run client-facing training and write the documentation that makes adoption stick. Going live is the start, not the finish line.
A sharper way to implement. You'll help build the methodology, tooling, and best practices for a growing team - the playbook gets better because you're here. You'll carry what you learn back to Engineering and Product, influencing the roadmap and advocating for the platform capabilities that serve the pharma and life sciences vertical.
What Makes You Successful
  • 5+ years in a customer-facing implementation, project management, solutions engineering, or technical consulting role at a SaaS company.
  • A track record of independently owning complex, multi-phase enterprise implementations involving multiple client stakeholders and technical workstreams.
  • Strong technical fluency - you can hold your own on API integrations, data mapping, system architecture, and configuration logic with client engineering teams. Coding isn't required, but technical depth is essential.
  • Excellent project management skills - you keep competing priorities moving across a portfolio of active engagements.
  • High emotional intelligence, curiosity, and empathy, with the ability to build trust with executive and technical stakeholders alike.
  • A proven ability to work with senior client executives on high-stakes, time-sensitive issues.
  • Excellent written and verbal communication skills, with the ability to translate complex technical concepts for non-technical audiences.
  • Comfortable operating with autonomy and ambiguity at an early-stage company.
  • Able to travel periodically for on-site client engagements (approximately 10-20%).
  • Experience working with pharma, life sciences, specialty pharmacy, or healthcare clients is strongly preferred.

Bonus points if:
  • You're familiar with patient support programs, hub services, or specialty pharmacy workflows.
  • You've worked with CRM platforms (Salesforce, Veeva) or healthcare interoperability standards.
  • You've done this at a high-growth health tech or pharma tech company.
  • You hold a PMP or equivalent project management certification.
Benefits
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • 401(k) with employer funded match
  • Unlimited Vacation
  • Commuter Benefits
  • Paid parental leave
  • Catered lunch on Fridays
  • Wellness stipend

The annual salary range for the target level for this role is $140,000 - $175,000 + equity + benefits, including medical, dental, and vision.
Courier Health is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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