Partner Experience Manager Jobs in Minnesota (NOW HIRING)

Full Time, Salary

Job Family: Operations

Location: 2128 Ford Pkwy Saint Paul, MN 55116

Reports to: Market Partner

We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us!

Here’s why you’ll love being part of the Tribe:

Bold, High-Energy Culture
At Crunch Fitness, Undefeated Tribe, you’re not just an employee, you’re part of a team that thrives on hustle, creativity, and collaboration. We celebrate individuality and want voices like yours at the table.

Unbeatable Perks
Competitive pay, career advancement opportunities, and yes, a free Crunch Fitness membership. You’ll work in an environment built around health, strength, and community.

Unlimited Growth
With our rapid expansion, opportunities are everywhere. We invest in our people, promote from within, and give you the tools to level up your career faster than ever.

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Position Overview

We are looking for a Managing Partner who has the desire to make a real difference in people’s lives and wants to be a true business partner in a high-growth, high-performance organization. This is more than a General Manager role — this is an ownership mindset role.

Our Managing Partners lead from the front. They build strong teams, drive exceptional member experiences, and operate their club like it’s their own business. They are passionate about selecting, training, coaching, and developing leaders who create impact — not just inside the club, but in their families and communities.

They are driven by results and inspired by growth. They understand that performance creates opportunity, and opportunity creates freedom — for themselves and for the people they lead.

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What You’ll Do:

As the Managing Partner, you’ll be responsible for building and developing high-performing teams through proactive recruiting, hiring, and coaching. You’ll manage the day-to-day operations by setting clear expectations, overseeing training standards, and driving performance to meet key business objectives. With a focus on member retention and experience, you’ll ensure timely resolutions, maintain a clean and fully operational facility, and keep the team aligned with daily, weekly, and monthly goals. You’ll also oversee payroll, scheduling, inventory, and compliance—ensuring the club runs smoothly, profitably, and in alignment with our brand standards.

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What Success Looks Like:

• Build a high performance team through networking, sourcing, interviewing, and hiring managers and team members
• Responsible for the successful and profitable operations of a gym
• Exceptional member experience with rapid issue resolution, high retention/satisfaction, and clean/crisp facility with all things working
• Full business ownership— driving, people, culture, financial results, margin optimization, and brand standards

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About You:

You lead with conviction and align teams around shared goals and help maintain engagement and direction across the team. You approach difficult decisions objectively while sustaining performance standards. You think ahead, address issues early, and perform well in fast-moving environments.

Motivated by meaningful goals and sustained challenges, you anticipate next steps, and create clarity around roles and accountability. You hold yourself and others accountable for results and continuous improvement. Show strong endurance and focus, particularly in complex or long-term work.

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Responsibilities:

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to managers
• Oversee and maintain training standards and coach and develop team members to drive sales performance
• Consistent development and coaching of team members and manager, including training in employment policies and practices
• Conduct staff meetings and set staff goals
• Growing the business to profitability and energizing the team around daily, weekly, and monthly objectives
• Ensuring member resolutions are done timely as member retention is key.
• Monitoring scoreboard performance of the staff to meet or exceed expected KPI standards
• Maintain a crisp, clean facility with equipment operating 100% of the time
• Manager employee payroll and scheduling ensuring the club is adequately staffed at all time
• Command of all offerings, amenities, and equipment utilization
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards
• Monitor inventory in the club and ensure timely restocking

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Required Qualifications:

• Minimum 4 years of fitness facility or service-oriented management experience required
• Demonstrated experience owning and managing a location or department profit & loss (P&L), including budgeting, expense control, and driving revenue to achieve or exceed financial targets
• Experience with supervising a team of at least 15 employees required
• Experience with business operations such as finance, administration, and labor management required
• CPR/AED certification required (can be obtained within 30 days of hire)
• Ability to take assertive action to accomplish objectives, innovate and solve problems
• Knowledge of key metrics and drivers to grow business
• Proficient with Microsoft Suite or similar software
• Ability to invest financially in opportunity

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Physical Requirements

• This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours

Education Requirements

• High school diploma or GED required
• Bachelor degree in business management or related field preferred

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Travel:

No travel required

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Compensation (Salary)

• $75,000 base - $200,000 uncapped income based on profit share
• Monthly and quarterly bonus opportunities

Benefits

• Salaried Flexible PTO
• Paid Holidays
• Subsidized health insurance coverage (health, dental, vision) for full time positions
• Employer Paid Basic Life and AD&D
• HSA
• Short-term disability
• Voluntary Supplemental Life Insurance for employee, child, and spouse
• Free gym membership

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EQUAL OPPORTUNITY EMPLOYER

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.

Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.