The HOA Club Attendant serves as the welcoming face of the community's clubhouse and amenity spaces. This role provides exceptional customer service, manages day-to-day administrative operations, processes resident access devices (vehicle barcodes and amenity fobs), and supports Association Operations. The position ensures a professional, welcoming environment while maintaining accurate records and assisting management, committees, and residents with timely information.
Key Responsibilities:
- Greet homeowners, guests, and vendors upon arrival and provideassistance.
- Answer incoming calls and respond to emails promptly.
- Assist with resident inquiries whenever possible; if unable toresolve, direct them to the appropriate staff member or department.
- Direct inquiries to the appropriate staff member or department.
- Maintain a professional and welcoming atmosphere at the front desk.
- Update existing contact information to homeowner profile to ensurethey receive event communications and assist with troubleshooting emaildelivery issues.
- Assist with setup and breakdown for HOA events, classes, andclub activities.
- Arrange tables, chairs, AV equipment, and sign-in sheets (ifneeded).
- Provide on-site support during events to ensure smoothoperation.
- Coordinate with the Lifestyle Director and Property Management onevent details.
- Conduct clubhouse and amenity tours for prospective or new residents as needed.
- Check that residents and guests follow HOA rules (amenityreservations, dress codes, pool safety rules, pet restrictions).
- Monitor the pool and surrounding areas for rule compliance andsafety concerns.
- Handle clubhouse access control; opening/closing procedures,badge checks, guest management.
- Create and distribute fobs and car decals for homeowners and Tenants.
- Log daily activity, incident reports, maintenance issues, orresident feedback.
- Respond to clubhouse phone calls and emails withprofessionalism.
- Assist with posted communications: event boards, dailyschedules, announcements.
- Create and distribute fobs and car decals for new homeowners.
Part-Time Sat & Sun 9am-5:30pm with some weekday evenings as needed
Pay Rate: $21-$24 DOE
PLEASE DO NOT APPLY FOR THIS POSITION IF YOU LIVE MORE THAN 30 MINUTES FROM THE PALM BEACH GARDENS AREA.