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Part Time Virtual Call Center Jobs in Georgetown, TX

Retail Brand Ambassador (Part-Time) Our Brand Ambassadors earn $25-35 per hour TOP Performers earn ... Customer Service Roles (in-person or call center) * Retail (sales associates, cashiers, team leads ...

... for part-time roles)โ€ฏ * Back-end support to allow you more time to focus on your patients:โ€ฏfinance, IT, marketing, billing, HR, call center, learning and development, plus so much moreโ€ฏ โ€ฏ

Description Flexible Schedule, Part time - typically 1 to 2 days per week, 2 to 4 hours per day ... Virtual training provided and access to a 7 day a week service center. * 401k with company match ...

... PT, OT, or ST license from the State of Texas. Minimum of two (2) years post licensure experience ... Prior Authorization experience. * 1 year of customer service or call-center experience, preferred.

Dental Hygienist

Austin, TX ยท On-site

$55 - $60/hr

Overview We are looking for an enthusiastic (Part-Time)dental hygienist who loves building and ... Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more ...

We are looking for an enthusiastic (Part-Time)dental hygienist who loves building and maintaining ... Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more ...

... PT, OT, or ST license from the State of Texas. Minimum of two (2) years post licensure experience ... Prior Authorization experience. * 1 year of customer service or call-center experience, preferred.

Dental Hygienist

Austin, TX ยท On-site

$55 - $60/hr

We are looking for an enthusiastic (Part-Time)dental hygienist who loves building and maintaining ... Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more ...

Prior Authorization experience. 1 year of customer service or call-center experience, preferred ... PT, OT, or ST license from the State of Texas. Minimum of two (2) years post licensure experience ...

Showing results 21-40

Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What cities near Georgetown, TX are hiring for Part Time Virtual Call Center jobs? Cities near Georgetown, TX with the most Part Time Virtual Call Center job openings:
Infographic showing various Part Time Virtual Call Center job openings in Georgetown, TX as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Part Time Navigation Specialist (211)

United Way for Greater Austin

Austin, TX โ€ข On-site

$21.25/hr

Part-time

Retirement, PTO

Posted 15 days ago


Job description

Job Type
Part-time
Description
United Way for Greater Austin 211 Part-Time Navigation Specialist Department: Community Health & Resource Navigation Regular, Part-Time, Non-Exempt
Who we are:
United Way for Greater Austin brings our community together to break economic barriers and build opportunities for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas, South Texas and the Tip of Texas area. Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform our regions, responding to urgent needs with lasting, impactful solutions.
Who we want:
As a 211 Navigation Specialist, you will assist the United Way for Greater Austin in providing the most accessible and highest quality comprehensive customer service, information, and referral services to our local community. This individual is results-oriented and maintains high moral and ethical standards. This individual must be self-motivated and self-confident and meet deadlines in a fast-paced and high-change environment. Working well in a team environment and with diverse populations is a must. In this role, you will serve as a primary Information and Referral specialist for callers living in Texas. As such, you will ensure effective, timely, and quality communication reflecting care and concern for each individual you speak with. You will be responsible for providing needed information and resources to our community members while maintaining performance and quality standards. Additionally, you will be responsible for collecting demographic data for all callers and providing accurate data entry and logging of resources.
This role supports a 24/7 operation, and applicants must be available to work evenings, weekends and holidays as needed.
Who you are:
  • Collaborates: You work cooperatively with all departments across the organization to achieve shared objectives and represent their interests while being fair to others and their area. You partner with others to get work done and credit others for their contributions and accomplishments - you garner the trust and support of others.
  • Cultivates innovation: You come with helpful new, better, or unique ideas and encourage diverse thinking to promote and nurture innovation. You introduce new ways of looking at problems and implementing creative solutions.
  • Drives results: You have a strong bottom-line orientation. You persist in accomplishing objectives despite obstacles and setbacks and have a track record of exceeding goals successfully. You push yourself and help others achieve results.
  • Interpersonal savvy: You relate comfortably with people across levels, functions, cultures, and geography and act diplomatically and tactfully. You build a rapport in an open, friendly, and accepting way and develop constructive relationships with people similar and different to yourself.
  • Resilient: You are confident under pressure and maintain a positive attitude despite adversity. You manage crises effectively, bounce back from setbacks, and grow from your hardships and negative experiences.

What you'll bring:
  • At least one year of social services experience is preferred
  • Bachelor's degree from an accredited college and university is preferred
  • An ability to work in a fast-paced work environment and shift gears quickly to accommodate change, talk with consumers by phone and search for information and referrals using a call management system database to provide to consumers
  • Experience answering incoming calls and assessing client needs in a call center environment taking 60-80 calls/day and being accountable for monthly metrics required
  • An ability to prioritize work to meet daily and monthly program goals
  • An ability to work with diverse populations and needs in our service area
  • Excellent interpersonal and communication skills with vulnerable populations and various types of crisis and emergency help call preferred
  • Experience with MS Office, Outlook, and various web browsers
  • Professional appearance and manner
  • Bilingual in Spanish is preferred
  • Experience in Information and Referral and CIRS certification a plus
  • Required to work different shifts or rotate shifts with assigned schedule window to accommodate operational needs.

What you'll receive:
  • Dynamic and rewarding work environment
  • Competitive Compensation
  • Hybrid Work
  • Employer 403(b) Matching
  • Generous Paid Time Off (PTO)
  • Employee Assistance Program (EAP)

This position is located in Austin, Texas, and reports directly to the Assistant Manager (211). Work shifts are subject to change based on 24/7 operational needs.
Notice: The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Management has the right to assign or reassign duties and responsibilities at any time. United Way of Greater Austin is an "at-will" employer.
Salary Description
$21.25/hourly