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Part Time Virtual Call Center Jobs in Columbus, IN

Occupational Therapist

Columbus, IN · On-site

$36 - $54/hr

Please note this is a part-time opening with a goal to transition to full-time. What we offer ... Here's What You Can Expect   Application → Recruiter CallVirtual Interview → Quick ...

RN/LPN

Franklin, IN · On-site

$1.0K/wk

Every job matters at Homeview Health and Rehabilitation Center. We believe in what we do and know ... I do not call off or leave early from my Power 12 Weekend shift). You will be considered Part Time ...

RN/LPN

Franklin, IN · On-site

$1.0K/wk

Every job matters at Homeview Health and Rehabilitation Center. We believe in what we do and know ... I do not call off or leave early from my Power 12 Weekend shift). You will be considered Part Time ...

RN/LPN

Franklin, IN · On-site

$1.0K/wk

Every job matters at Homeview Health and Rehabilitation Center. We believe in what we do and know ... I do not call off or leave early from my Power 12 Weekend shift). You will be considered Part Time ...

Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What cities near Columbus, IN are hiring for Part Time Virtual Call Center jobs? Cities near Columbus, IN with the most Part Time Virtual Call Center job openings:
Infographic showing various Part Time Virtual Call Center job openings in Columbus, IN as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Subway Catering Call Center: Part-time Customer Service Representative

Subway

Columbus, IN • On-site

$14.50 - $18.50/hr

Part-time

Re-posted 23 days ago


Subway rating

4.4

Company rating: 4.4 out of 10

Based on 2,048 frontline employees who took The Breakroom Quiz

98th of 106 rated fast food restaurants


Job description

JOB TITLE: Customer Service Representative
REPORTS TO: Subway Catering Director of Operations
Job Summary
This position is responsible for interacting with customers and franchisee's to provide information in response to inquiries about Subway products and services

Duties & Essential Job Functions
- Phone Sales: The Customer Service Representative will answer phones and respond to customer's requests. He/She will sell Subway products and place customer's orders with the appropriate Subway store. They will up-sell products and recommend the appropriate products based on fact finding.
- Payment Processing: The Customer Service Representative will be responsible for processing the customer's credit cards. They will input the date with Bank of America and provide proper reporting to IPC.
- Administration: CSRs will be asked to field all phone calls coming into the call center and transfer them to the appropriate staff member. They will place follow-up calls as time allows and document customer complaints

Qualifications
The Customer Service Representative must possess professional verbal and written communication skills. He/She needs to be computer literate with the ability to learn new software applications quickly. He/She will have good communication skills and enjoy working on a team

Required
The Catering Coordinator must be working towards a High School Diploma or GED. They must have reliable transportation to our home office in Columbus, IN. They must present themselves in a professional appearance, must be honest in their dealings with any agent within Estep and Company Inc. DBA Subway Restaurants

Schedule
The schedule for this position will be based on the needs of the Catering Call Center

Subway Catering Call Center
Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY® Catering's Call Center helps make events a delicious success. We help callers explore our menu to see all of the delicious catering options, including hunger-busting Giant Subs, piled-high sandwich platters, quick and easy SUBWAY to GO!™ meals and much more....
Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team. Apply today!
Company Website:

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