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Part Time Virtual Call Center Jobs in Tennessee (NOW HIRING)

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Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Tennessee? The most popular types of Virtual Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Part Time Virtual Call Center jobs? Cities in Tennessee with the most Part Time Virtual Call Center job openings:
Infographic showing various Part Time Virtual Call Center job openings in Tennessee as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

In-Store Sales Representative

American Home Design

Gallatin, TN

Part-time

Medical

Re-posted 20 days ago


Job description

American Home Design is hiring part-time weekend In-Store Promotions Representatives for our Gallatin area team. Whether you are looking for a part-time position or beginning a sales career; we offer both options.

Are you outgoing and energetic? Do you enjoy talking to people face-to-face? Are you driven by incentives and bonuses? If so, this position could be a great fit for you! Our promoters work inside local stores and at events scheduling appointments for a free water test with shoppers. We offer paid training and a lucrative base + unlimited bonus opportunity. Our top in-store representatives make over $30/hour!

Promotions Rep Job Responsibilities:

  • Set qualified appointments for in-home water assessments
  • Engage shoppers in conversation via a well trained script to generate interest
  • Call the Call Center to confirm and schedule the customer's appointment time
  • Use the provided script and technology tools accurately
  • Maintain energy and professionalism throughout the shift
  • Meet and exceed hourly appointment expectations

Promotions Rep Benefits:

  • Paid each week with an option for daily pay
  • Uncapped bonus opportunity
  • Year-end Bonus
  • Opportunity for full-time employment with benefits (including health insurance)
  • Opportunity for growth within the company

Promotions Rep Qualifications:

  • Customer-facing background (servers, retail, call center)
  • Ability to speak to customers with confidence and enthusiasm
  • Independent, self-motivated, comfortable with hearing no
  • Tech-savvy and able to learn app-based systems
  • Must be able to work the weekends
  • Ability to stand up for a 4 hour shift
  • Reliable transportation
  • Must be able to pass a background check

American Home Design is a locally owned and operated home improvement company proudly serving TN for over 49 years. The Tennessean has ranked us as one of the Top Workplaces in TN for multiple years in a row. We provide a family-like environment and we respect & reward our team members' contributions. If this is the type of company you'd like to work for, please reach out to discuss the opportunity further.