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Part Time Text Chat Agent Jobs in Florida (NOW HIRING)

Aaron's

Customer Success Agent

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ... Benefits vary based on full- and part-time employment status. About BrandsMart At BrandsMart, we ...

Aaron's

Customer Success Agent

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ... Benefits vary based on full- and part-time employment status. About BrandsMart At BrandsMart, we ...

Aaron's

Customer Success Agent

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

... chat, and social media • Manage and respond to customer inquiries related to e-commerce orders ... Benefits vary based on full- and part-time employment status. About BrandsMart At BrandsMart, we ...

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Part Time Text Chat Agent information

What is the difference between Part Time Text Chat Agent vs Customer Service Representative?

AspectPart Time Text Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person interactions
Industry UsageCustomer support via chat for various industriesCustomer support via phone, email, or in person across industries
Search & Comparison IntentFocus on online chat roles, flexible schedulesBroader customer service roles, varied communication channels

Part Time Text Chat Agents primarily handle customer inquiries through online chat platforms, often working remotely with flexible hours. Customer Service Representatives may work in person or remotely, handling calls, emails, and chats. While both roles require good communication skills and basic credentials, Part Time Text Chat Agents focus on digital interactions, making them ideal for those seeking flexible, online-based work.

What are the key skills and qualifications needed to thrive as a Part Time Text Chat Agent, and why are they important?

To thrive as a Part Time Text Chat Agent, you typically need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is often required. Strong problem-solving abilities, patience, and the ability to multitask help agents stand out in this role. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and efficient issue resolution.

How do part-time text chat agents typically balance multiple conversations at once while maintaining quality service?

Part-time text chat agents often handle several customer conversations simultaneously, which requires strong multitasking skills and the ability to prioritize urgent issues. Most companies provide chat management tools that help agents monitor and organize chats efficiently. Agents are trained to use templates and knowledge bases to respond quickly, but personalizing responses is essential for customer satisfaction. Regular feedback and team meetings help agents continuously improve their approach and share best practices for managing workload during busy shifts.

What are part time text chat agents?

Part time text chat agents are customer service professionals who assist customers through online chat platforms, typically responding to questions, resolving issues, and providing information. They work remotely or onsite, often outside of traditional business hours, which makes the role flexible for those seeking part-time work. These agents must have strong written communication skills, be comfortable multitasking, and have a good understanding of the company's products or services. Their main goal is to provide prompt and helpful support to customers using written messages rather than phone calls.
What are the most commonly searched types of Text Chat Agent jobs in Florida? The most popular types of Text Chat Agent jobs in Florida are:
What cities in Florida are hiring for Part Time Text Chat Agent jobs? Cities in Florida with the most Part Time Text Chat Agent job openings:
Part Time Text Chat Agent jobs near you

Bilingual (Eng/Spanish) Contact Center Agent - Part Time

TAMPA BAY FEDERAL CREDIT UNION.

Tampa, FL • On-site

$18 - $21/hr

Part-time

Posted 21 days ago

Job description

As a part time Bilingual Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center customer support tasks that contributes to an efficient operation and growth of TBFCU business goals. A Contact Center Agent provides quality customer service & support to members and assures confidentiality and privacy of member data.

Part Time Contact Center Agent Job Responsibilities:

  • Handles a high volume of inbound and outbound calls
  • Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking, research and account maintenance
  • Refers product and service information to members in helpful, professional manner in an effort to deepen member relationships and achieving their financial goals
  • Have in-depth knowledge and understanding of products and services provided by the Credit Union and affiliates to ensure accurate information is being provided to members
  • Ensure member and customer satisfaction by being patient and offering a pleasant interaction at all times, while trying to meet or exceed expectations
  • Maintains awareness of calls waiting
  • Exercise some independent judgment


Part Time Contact Center Agent Experience:

  • Six months to two years of similar or related experience in customer service, including time spent in preparatory positions
  • Call center experience preferred
  • Customer service experience preferred
  • Bilingual (English/Spanish) Required

Part Time Contact Center Agent Education:

  • High School education or GED required
  • Some college preferred


Part Time Contact Center Agent Schedule:

  • Tuesday, Thursday, Friday and Saturday