As a telephonic nurse, also known as a telehealth nurse or telephone triage nurse, your primary responsibilities include helping patients understand how much and what care they need before they go to the doctor. During your shift, you speak to and assist patients on the phone to perform a triage assessment and determine where they need to go for treatment. Your case management duties keep non-emergency cases out of the ER and save both patients and hospitals money while also ensuring the patient gets the care they need. Many telephone services are available at all hours of the day, and as a part-time nurse, you may work 20 hours a week across several shifts.