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Part Time Technical Support Jobs in Ohio (NOW HIRING)

Support Tech

Holland, OH

$32K - $40K/yr

Clean Team is hiring Part-Time support tech Support Tech are responsible for assisting area managers They will train new hires as needed. As well as fill in for any call off or scheduled time off for ...

Academic Support Services Technician

Cleveland, OH · On-site

$36K - $45K/yr

External/Internal Requisition ID: req6857 Employment Type: Part-Time Support Staff Union Position ... Provides technical assistance for special events: planning, set up, running, troubleshooting, and ...

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Part Time Technical Support information

See Ohio salary details

$13

$24

$42

How much do part time technical support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for part time technical support in Ohio is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time technical support staff and how can they be managed?

Part-time technical support staff often encounter challenges such as managing high volumes of user requests during peak hours and staying updated with frequent software or system changes. Balancing multiple responsibilities within limited shift hours can also be demanding. To manage these challenges, it's important to prioritize tasks effectively, communicate clearly with full-time team members, and take advantage of training sessions to stay current with system updates. Many organizations also provide knowledge bases and collaborative tools to help streamline issue resolution and foster teamwork among support staff.

What are the key skills and qualifications needed to thrive as a Part Time Technical Support specialist, and why are they important?

To thrive as a Part Time Technical Support specialist, you need strong troubleshooting abilities, a good understanding of computer systems and software, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking concepts is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial to ensure timely technical support, high customer satisfaction, and smooth IT operations.

What does a Part Time Technical Support professional do?

A Part Time Technical Support professional assists customers or employees with technical issues related to hardware, software, or network systems, but works less than the standard full-time hours. Their responsibilities often include troubleshooting problems, answering technical queries, providing guidance on using products or services, and escalating complex issues to higher-level support. They typically communicate with users via phone, email, chat, or in person and may work flexible or specific shifts depending on the employer’s needs.
What are the most commonly searched types of Technical Support jobs in Ohio? The most popular types of Technical Support jobs in Ohio are:
What job categories do people searching Part Time Technical Support jobs in Ohio look for? The top searched job categories for Part Time Technical Support jobs in Ohio are:
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME

TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME

Micro Center

Hilliard, OH

Part-time

Retirement, PTO

Posted 28 days ago


Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers


Job description

MICRO CENTER is the nation’s leading computer and electronics bigbox retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating longterm customer relationships and cultivating a workplace where associates are supported, empowered, and valued.

We are seeking selfmotivated, resultsdriven PART-TIME TECHNICAL SUPPORT REPRESENTATIVES to join our team. In this role, you will contribute to a bestinclass customer experience while helping customers find the right technology solutions for their needs. This role is based in our Corporate Office located in Hilliard, OH. 

This position is ideal for individuals who thrive in a fastpaced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.

Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you’ll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you!

What You'll Do 

  • Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email.
  • Maintain a general understanding of current consumer electronic devices and technology.
  • Identify customers’ needs, clarify information, qualify issues, and offer solutions.
  • Personalize support to improve customer satisfaction. 
  • Accurately document all customer contacts and enter them into the appropriate database.
  • Develop and maintain effective working relationships to ensure teamwork.
  • Meet personal/team goals.

What We're Looking For 

  • High school diploma required; one year of experience in customer service or a related field preferred
  • Strong listening, critical thinking, and problem-solving abilities
  • Excellent verbal and written communication skills
  • Accurate and efficient typing proficiency
  • Ability to multitask effectively while managing priorities
  • Flexible and adaptable when working with diverse customer needs and personalities
  • Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love! 

Benefits That Support Your Growth and WellBeing

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • IndustryLeading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

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