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Part Time Reservation Agent Jobs in Washington, DC

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Part Time Reservation Agent information

See Washington, DC salary details

$12

$19

$25

How much do part time reservation agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for part time reservation agent in Washington, DC is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

What is the difference between Part Time Reservation Agent vs Part Time Front Desk Agent?

AspectPart Time Reservation AgentPart Time Front Desk Agent
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, basic computer proficiency
Work EnvironmentCall centers, booking offices, hotel reservationsHotel lobbies, reception areas, hospitality settings
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Search & Comparison IntentReservations, booking, customer serviceFront desk, check-in, guest services

Both roles involve customer interaction and basic computer skills, but a Part Time Reservation Agent primarily handles booking and reservations, often remotely or via phone, while a Part Time Front Desk Agent manages guest check-ins, check-outs, and in-person guest services at the hotel front desk. The roles are closely related within the hospitality industry, with overlapping skills but different daily responsibilities.

What are the key skills and qualifications needed to thrive as a part time reservation agent?

To thrive as a Part Time Reservation Agent, you need strong customer service abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Sabre or Amadeus), phone systems, and office software is typically required. Excellent verbal communication, patience, and problem-solving skills help agents handle inquiries and resolve issues efficiently. These skills ensure accurate bookings, high customer satisfaction, and smooth operation in a fast-paced service environment.

How to be a part time reservation agent?

To become a part-time reservation agent, candidates typically need strong customer service skills, basic computer proficiency, and the ability to handle booking systems or reservation software. Relevant experience in hospitality or retail can be beneficial, and some positions may require flexible scheduling or evening and weekend availability.

What are some common challenges faced by part time reservation agents, and how can they effectively manage high call volumes?

Part-time reservation agents often encounter periods of high call volume, especially during peak travel seasons or promotional events. Managing these surges can be challenging, but effective time management, strong communication skills, and familiarity with reservation systems help agents stay organized and efficient. It's also important to remain calm under pressure and utilize available resources, such as call scripts and knowledge bases, to assist customers promptly. Collaboration with team members and supervisors can further help distribute workloads and maintain service quality.

How much do part time reservation agents make?

Part-time reservation agents typically earn between $10 and $15 per hour, depending on experience, location, and the company. Some roles may also offer bonuses or commission-based incentives for performance. Overall, their annual earnings usually range from $20,000 to $30,000 for part-time schedules.

Is a part time reservation agent a good job?

A part-time reservation agent is a customer service role that involves handling booking inquiries and managing reservations, often requiring communication skills and familiarity with reservation systems. It can offer flexible hours and experience in the hospitality or travel industry, but pay rates and advancement opportunities vary by employer. Overall, it can be a suitable job for those seeking part-time work with customer interaction.

What does a part time reservation agent do?

A Part Time Reservation Agent assists customers with booking reservations for services such as hotels, flights, rental cars, or events. They handle inquiries, process bookings, provide information about availability and pricing, and often manage changes or cancellations. Reservation agents use computer systems to check schedules and update records, while delivering excellent customer service over the phone, by email, or online. Working part time means they typically have flexible schedules, making this a good option for students or those seeking supplemental income.
What are the most commonly searched types of Reservation Agent jobs in Washington, DC? The most popular types of Reservation Agent jobs in Washington, DC are:
What are popular job titles related to Part Time Reservation Agent jobs in Washington, DC? For Part Time Reservation Agent jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Part Time Reservation Agent jobs in Washington, DC look for? The top searched job categories for Part Time Reservation Agent jobs in Washington, DC are:
Part Time Reservation Agent jobs near you
Infographic showing various Part Time Reservation Agent job openings in Washington, DC as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,096 per year, or $19.8 per hour.

IAD Passenger Service Agent - Part Time

Swissport International AG

Dulles, VA • On-site

$18.50/hr

Part-time

Re-posted 19 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

49th of 66 rated aviation services

Job description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. 

Job summary

Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. 

The expected pay rate is $18.50/hour.

Your activities 

  • Inspect and verify passenger documentation
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
  • Manage passenger baggage processing including handling and fee calculation if applicable
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
  • Direct passengers through Customs, Immigration, and Quarantine, as required
  • Make public address announcements as required
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
  • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
  • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software
  • Produce all required, work-related documentation
  • Other duties as assigned 

Your profile

  • High School diploma or GED equivalent
  • Passionate about customer service and must have relevant work experience
  • Excellent communication skills (written and verbal) in country specific language
  • Additional languages desirable
  • Commitment to continuous improvement
  • Self motivated and able to work independently
  • Attentive to detail and numerate
  • Ability to follow processes and procedures and apply flexible approach when required
  • Must be able to type and learn airline specific computer reservation/ ticketing software
  • Willingness to work in inclement weather

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

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