ZipRecruiter

Log In

2

Part Time Reservation Agent Jobs in Arkansas (NOW HIRING)

All JobsReservation Agent JobsPart Time Reservation Agent JobsPart Time Reservation Agent Jobs in Arkansas

Part Time Reservation Agent information

See Arkansas salary details

$9

$14

$18

How much do part time reservation agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for part time reservation agent in Arkansas is $14.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $15.91 per hour, depending on experience, location, and employer.

What is the difference between Part Time Reservation Agent vs Part Time Front Desk Agent?

AspectPart Time Reservation AgentPart Time Front Desk Agent
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, basic computer proficiency
Work EnvironmentCall centers, booking offices, hotel reservationsHotel lobbies, reception areas, hospitality settings
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Search & Comparison IntentReservations, booking, customer serviceFront desk, check-in, guest services

Both roles involve customer interaction and basic computer skills, but a Part Time Reservation Agent primarily handles booking and reservations, often remotely or via phone, while a Part Time Front Desk Agent manages guest check-ins, check-outs, and in-person guest services at the hotel front desk. The roles are closely related within the hospitality industry, with overlapping skills but different daily responsibilities.

What are the key skills and qualifications needed to thrive as a part time reservation agent?

To thrive as a Part Time Reservation Agent, you need strong customer service abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Sabre or Amadeus), phone systems, and office software is typically required. Excellent verbal communication, patience, and problem-solving skills help agents handle inquiries and resolve issues efficiently. These skills ensure accurate bookings, high customer satisfaction, and smooth operation in a fast-paced service environment.

How to be a part time reservation agent?

To become a part-time reservation agent, candidates typically need strong customer service skills, basic computer proficiency, and the ability to handle booking systems or reservation software. Relevant experience in hospitality or retail can be beneficial, and some positions may require flexible scheduling or evening and weekend availability.

What are some common challenges faced by part time reservation agents, and how can they effectively manage high call volumes?

Part-time reservation agents often encounter periods of high call volume, especially during peak travel seasons or promotional events. Managing these surges can be challenging, but effective time management, strong communication skills, and familiarity with reservation systems help agents stay organized and efficient. It's also important to remain calm under pressure and utilize available resources, such as call scripts and knowledge bases, to assist customers promptly. Collaboration with team members and supervisors can further help distribute workloads and maintain service quality.

How much do part time reservation agents make?

Part-time reservation agents typically earn between $10 and $15 per hour, depending on experience, location, and the company. Some roles may also offer bonuses or commission-based incentives for performance. Overall, their annual earnings usually range from $20,000 to $30,000 for part-time schedules.

Is a part time reservation agent a good job?

A part-time reservation agent is a customer service role that involves handling booking inquiries and managing reservations, often requiring communication skills and familiarity with reservation systems. It can offer flexible hours and experience in the hospitality or travel industry, but pay rates and advancement opportunities vary by employer. Overall, it can be a suitable job for those seeking part-time work with customer interaction.

What does a part time reservation agent do?

A Part Time Reservation Agent assists customers with booking reservations for services such as hotels, flights, rental cars, or events. They handle inquiries, process bookings, provide information about availability and pricing, and often manage changes or cancellations. Reservation agents use computer systems to check schedules and update records, while delivering excellent customer service over the phone, by email, or online. Working part time means they typically have flexible schedules, making this a good option for students or those seeking supplemental income.
What are the most commonly searched types of Reservation Agent jobs in Arkansas? The most popular types of Reservation Agent jobs in Arkansas are:
What are popular job titles related to Part Time Reservation Agent jobs in Arkansas? For Part Time Reservation Agent jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Part Time Reservation Agent jobs in Arkansas look for? The top searched job categories for Part Time Reservation Agent jobs in Arkansas are:
Part Time Reservation Agent jobs near you
Infographic showing various Part Time Reservation Agent job openings in Arkansas as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,004 per year, or $14.4 per hour.

Call Center Agent - Part Time (Swing Shift)

Casino Careers, LLC

Hot Springs, AR • On-site

$12.25 - $16/hr

Part-time

Re-posted 2 days ago

Job description

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

We are currently seeking a talented individual to become a Call Center Agent. An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Call Center Agent is responsible for creating and maintaining reservation records along with processing any cancellations or modifications. The Call Center Agent will also assist guests by finding the right accommodations to fit their needs, suggesting different packages or amenities that Oaklawn offers as well as providing a memorable first impression. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary:

  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of: All hotel facilities/services, hours of operation, all guest room layouts, bed types, decor, appointments, and locations, room availability, restricted dates, rates and room types, packages and promotions, arrangements between hotel and travel agencies, and/or corporate reservations center, and Entertainment/special events scheduled in the hotel.
  • Consistently offer professional, friendly and engaging service
  • Ability to master INFOR Hotel Management System
  • Book and enter room reservation requests using the Property Management System
  • Enter rooming lists while ensuring accuracy, as required
  • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
  • Liaise with Sales and other departments as required
  • Answer telephone and email inquiries in a timely manner
  • Assist guests regarding hotel facilities in an informative way
  • Develop and maintain knowledge of local attractions, business locations and points of interest
  • Maintain a clean and organized work environment
  • Comply with all company privacy standards
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Ability to work nights, weekends and holidays
  • Punctual attendance required
  • Ability to work required overtime.
  • Must be able to prioritize and multi-task effectively
  • Must be able to meet exceptional service standards
  • Excellent communication skills with an emphasis on proper phone etiquette
  • Excellent listening skills
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure
  • Must be able to type 25 words per minute
  • Computer proficiency is required; Microsoft Office, Outlook, Word, Excel, prior experience with front office/booking software is strongly required
  • Other duties as assigned

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • Luxury segment hotel experience highly preferable
  • 2+ years hotel/resort experience
  • 2+ years guest service experience
  • 2+ years call center experience preferred
  • Hotel front desk/reservation experience preferable

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Apply