Virtual Agent
Grand Rapids, MI · On-site +1
Company Description Position Type : Full-Time or Part-Time Location : On-Site (In-Clinic Support ... Utilize multiple monitors and software programs simultaneously. Qualifications * High school ...
Virtual Agent
Grand Rapids, MI · On-site +1
Company Description Position Type : Full-Time or Part-Time Location : On-Site (In-Clinic Support ... Utilize multiple monitors and software programs simultaneously. Qualifications * High school ...
Part Time Remote Software Engineer information
What are part-time remote software engineers?
Part-time remote software engineers are professionals who design, develop, and maintain software applications while working fewer hours than a standard full-time schedule, and do so from a location outside of the traditional office setting. They typically collaborate with teams using online tools and are responsible for coding, debugging, and contributing to software projects. This role offers flexibility in work hours and location, making it suitable for individuals seeking work-life balance or those with other commitments. Companies may hire part-time remote engineers to access a wider talent pool and reduce costs. The position usually requires strong programming skills, self-motivation, and effective communication.
What are the key skills and qualifications needed to thrive as a Part Time Remote Software Engineer, and why are they important?
To thrive as a Part Time Remote Software Engineer, you need strong programming skills, knowledge of software development methodologies, and typically a degree in computer science or related experience. Familiarity with version control systems like Git, cloud platforms such as AWS or Azure, and collaboration tools like Slack or Jira is often required. Excellent time management, self-motivation, and clear virtual communication set outstanding candidates apart. These skills are crucial for delivering high-quality code, collaborating effectively from a distance, and meeting project goals in a flexible work environment.
How do part-time remote software engineers typically collaborate with full-time team members and manage communication across different time zones?
Part-time remote software engineers often work with teams that include full-time colleagues located in various regions. To ensure smooth collaboration, they usually rely on asynchronous communication tools like Slack, project management platforms such as Jira or Trello, and regularly scheduled video meetings. Clear documentation and proactive status updates are key to keeping everyone aligned. Flexibility and strong self-management skills help part-time engineers coordinate effectively despite differing schedules and time zones.
What are the most commonly searched types of Remote Software Engineer jobs in Michigan? The most popular types of Remote Software Engineer jobs in Michigan are:
What are popular job titles related to Part Time Remote Software Engineer jobs in Michigan? For Part Time Remote Software Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Software Engineer jobs in Michigan look for? The top searched job categories for Part Time Remote Software Engineer jobs in Michigan are:
What cities in Michigan are hiring for Part Time Remote Software Engineer jobs? Cities in Michigan with the most Part Time Remote Software Engineer job openings:
Part-time
Posted 18 days ago
Job description
Company Description
Position Type: Full-Time or Part-Time
Location: On-Site (In-Clinic Support Hub)
Reports To: Business Office Manager
The Center for Physical Rehabilitation specializes in all-inclusive therapy services in a friendly, compassionate, and upbeat atmosphere. Our state-of-the-art facilities are located throughout greater Grand Rapids with extended hours. Independent with local ownership since 1994, we can work with the most qualified healthcare professionals in West Michigan. Our goal is to get our patients back to life without limits.
Join our friendly, family-oriented team!
Job Description
The Virtual Agent supports our outpatient physical therapy clinics by managing real-time check-ins through our virtual platform. Although the role uses virtual check-in technology, this position is fully on-site and works out of our administrative support location. The Virtual Agent helps patients begin their care sooner by reducing wait times, streamlining front-desk workflow, and assisting clinical teams with essential administrative tasks.
This position is central to maintaining a smooth patient experience, ensuring professionalism, accuracy, and strong communication with both patients and clinic staff.
Patient Check-In & Support
Administrative & Operational Tasks
Technology & System Navigation
Qualifications
Ideal Candidate Traits
Additional Information
Work Environment
Position Type: Full-Time or Part-Time
Location: On-Site (In-Clinic Support Hub)
Reports To: Business Office Manager
The Center for Physical Rehabilitation specializes in all-inclusive therapy services in a friendly, compassionate, and upbeat atmosphere. Our state-of-the-art facilities are located throughout greater Grand Rapids with extended hours. Independent with local ownership since 1994, we can work with the most qualified healthcare professionals in West Michigan. Our goal is to get our patients back to life without limits.
Join our friendly, family-oriented team!
Job Description
The Virtual Agent supports our outpatient physical therapy clinics by managing real-time check-ins through our virtual platform. Although the role uses virtual check-in technology, this position is fully on-site and works out of our administrative support location. The Virtual Agent helps patients begin their care sooner by reducing wait times, streamlining front-desk workflow, and assisting clinical teams with essential administrative tasks.
This position is central to maintaining a smooth patient experience, ensuring professionalism, accuracy, and strong communication with both patients and clinic staff.
Patient Check-In & Support
- Greet patients virtually through our check-in system and provide clear, friendly guidance throughout the process.
- Verify patient identity, insurance status on file, appointment times, and clinic location.
- Assist patients with self-check-in when appropriate and connect with them directly if they need help.
- Run payments, collect co-pays, and confirm credit card on file when applicable.
- Assist patients who request to speak with a live agent for questions or concerns
Administrative & Operational Tasks
- Complete assigned administrative tasks such as plan-of-care follow-up, documentation checks, visit tracking, and other support tasks directed by the Business Office Manager.
- Manage active check-in queues across multiple clinics, prioritizing patients efficiently and communicating delays when needed.
- Document patient interactions accurately in the EMR and communication platforms.
- Coordinate with clinic staff to ensure smooth handoff of information between the virtual desk and the care team.
Technology & System Navigation
- Navigate WelcomeWare (or similar virtual check-in systems), EMR software, payment platforms, and secure communication tools.
- Identify and report system or workflow issues promptly.
- Utilize multiple monitors and software programs simultaneously.
Qualifications
- High school diploma or equivalent required; additional healthcare or administrative experience preferred.
- Strong communication and customer-service skills with a calm, professional presence.
- Ability to multitask across clinics and manage a fast-paced patient flow.
- Confident navigating technology, software systems, and virtual communication tools.
- Organized, detail-oriented, and comfortable following structured processes.
- Knowledge of clinic operations or front-desk workflow is helpful but not required
- Ability to maintain confidentiality and comply with HIPAA at all times.
Ideal Candidate Traits
- Personable, patient-focused, and confident in customer-facing communication.
- Thrives in a dynamic environment where priorities can shift quickly.
- Team-oriented and willing to support both front-desk and administrative workflows.
- Comfortable learning new systems and adapting to updated procedures.
Additional Information
Work Environment
- Fully on-site at our administrative support location-this is not a remote position.
- Requires consistent attendance, punctuality, and the ability to work scheduled shifts aligned with clinic hours.
- Work typically involves sitting at a workstation with multiple monitors and frequent communication with clinics.