Operations & Client Support • Remote • Part-Time (Contract)
Timeless is a Minneapolis historic-restoration and remodeling company. We do work that lasts — rot repair to full renovations, period-correct detail, additions that look like they were always there. We bring big-firm quality and real care to every client, and we run on honesty, integrity, and hard work.
We're looking for a sharp, low-maintenance Virtual Assistant to own the administrative engine behind our operations — the follow-ups, the file-keeping, the CRM updates, the details that keep clients well-served and our team focused on the build.
What you'll own
- Client follow-up emails, meeting agendas, and call-notes filing — fast and accurate.
- Keeping our CRM (HubSpot) current within 24 hours of every client touchpoint.
- New client and project setup in our systems within 48 hours of a confirmed job.
- Answering routine accounting questions from a reference doc, and tracking subcontractor paperwork.
- Closing your own loops — deliverables arrive on time, confirmed, with early notice if anything slips.
Who you are
- Organized to a fault. You run a real system for tracking tasks — and you can show us how it works.
- Self-directed. You know what to act on and what to wait for without being chased.
- Detail-obsessed. You catch the small gaps before they become big problems.
- A clear, professional writer. Comfortable in Gmail, a CRM, and Google Drive.
The details
- Type: Contract, part-time to start (estimated 15–25 hrs/week), with room to grow.
- Location: Remote.
- Process: Written screening questions, then a short paid trial task ($50, 90 minutes), then an interview. We pay for your time on the trial.
How to apply
Send a brief note about yourself and why this fits. We'll reply with the screening questions. Strong, specific answers move you to the paid trial task.
Company Description
Timeless LLC is a Minneapolis-based restoration and remodeling company built on elite craftsmanship and a standard most contractors can't match. We specialize in insurance rebuilds, historic restorations, and high-end remodels — and we do it with the kind of detail and integrity that keeps clients coming back and referring their friends.
We're launching April 1, 2026 and we're building the team to help us give our clients peace of mind.
This is a mostly remote role.