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Part Time Remote Live Chat information

What is the difference between Part Time Remote Live Chat vs Part Time Remote Customer Support Agent?

AspectPart Time Remote Live ChatPart Time Remote Customer Support Agent
CredentialsBasic communication skills, sometimes customer service experienceCustomer service experience, sometimes certifications in support tools
Work EnvironmentOnline, remote, chat-based platformOnline, remote, multi-channel support (chat, email, phone)
Employer & IndustryRetail, tech, e-commerce companiesRetail, telecom, tech, service industries
Search & Comparison IntentFocus on chat-specific roles, flexible schedulesBroader customer support roles, multi-channel support

Part Time Remote Live Chat roles primarily involve handling customer inquiries via chat platforms, focusing on quick, written communication. In contrast, Part Time Remote Customer Support Agents may handle multiple channels like email and phone, requiring broader support skills. Both roles are remote and flexible but differ in communication methods and scope.

What cities are hiring for Part Time Remote Live Chat jobs? Cities with the most Part Time Remote Live Chat job openings:
What are the most commonly searched types of Remote Live Chat jobs? The most popular types of Remote Live Chat jobs are:
What states have the most Part Time Remote Live Chat jobs? States with the most job openings for Part Time Remote Live Chat jobs include:
Part Time Remote Live Chat jobs near you
Infographic showing various Part Time Remote Live Chat job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 89% Full Time, and 8% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.
Moving Help Phone Agent - Part Time (Remote)

Moving Help Phone Agent - Part Time (Remote)

U-Haul

Phoenix, AZ • On-site, Remote

$15/hr

Part-time

Posted 4 days ago

U-Haul rating

6.2

Company rating: 6.2 out of 10

Based on 484 frontline employees who took The Breakroom Quiz

122nd of 142 rated vehicle equipment hire

Job description

Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
U-Haul is looking for an organized, friendly, and motivated part time call center representative who can work remotely! A Moving Help Specialist supports customers in a high-volume call center environment via phone, chat, and email, with a focus on either phone or chat. This position entails helping customers book, edit, reschedule, and/or cancel Moving Help services, as well as resolving customer concerns efficiently. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Support Specialist Responsibilities:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through phone calls, chats, and emails.
  • Acknowledging and resolving customer complaints.
  • Processing, rebooking, and modifying orders.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues and supervisors as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Minimum Qualifications:
  • High school diploma or GED
  • Ability to remain calm when customers are stressed or upset, while expressing sympathy, empathy and compassion
  • Intermediate keyboarding and computer skills
  • Ability to navigate and use multiple computer programs at once
  • Active and attentive listening
  • Experience working with customer support

Perks of joining the U-Haul fleet!
Compensation:
U-Haul offers part time Moving Help Specialists an hourly base pay of $15.00 when working remotely. Your base pay may increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance. Note: Hourly base wage may be higher, depending on state or local minimum wage laws.
Exclusive U-Haul Benefits Designed for Your Success:
Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
Scheduling Requirements:
The Moving Help team is available to assist customers from 6:00 AM - 4:00 PM via phone, and from 6:00 AM - 5:00 PM via chat.
  • Part Time: Must be available at least 30 hours per week (the total number of hours scheduled each week will be based on business needs)
  • Must be available to work at least one weekend day per week, either Saturday or Sunday (some shifts require both weekend days)
  • Currently, shifts are available Monday through Sunday between 6:00 AM - 4:00 PM (Arizona time)
  • Initial Education/Training hours: Monday through Thursday from 8:30 AM - 5:00 PM and Friday from 6:00 AM - 2:30 PM (Arizona time) for two weeks beginning Monday 7/13.
  • Working holidays is required in order to provide support for our customers year-round. You may be scheduled to meet the Team and business needs.

Shifts Available:
  • Phone Shift 1: Monday, Tuesday, Friday, Saturday, and Sunday between 6:00 AM - 12:00 PM
  • Phone Shift 2: Monday, Tuesday, Wednesday, Saturday, and Sunday between 6:00 AM - 12:00 PM
  • Phone Shift 3: Monday, Tuesday, Wednesday, Thursday, and Sunday between 10:00 AM - 4:00 PM
  • Phone Shift 4: Monday, Tuesday, Wednesday, Saturday, and Sunday between 10:00 AM - 4:00 PM

A note about how we schedule: Preferences to work that aligns with the business need may increase the opportunity to be scheduled more hours. However, if preferences to work do not align with the needs of the business, the result may be less hours scheduled.
Work From Home Requirements:
  • All work duties, including initial education, must be performed from your home address in a private, quiet workspace.
  • Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours, either.
  • A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties.

Technical Requirements:
Computer requirements and internet speeds will be verified upon interview, if hired, and if ever experiencing difficulty/interruption. Additional requirements may apply.
Computer Specifications
  • Operating System: Windows 11
  • RAM: 16GB minimum (32GB recommended)
  • Processor: CPU benchmark score of 6,000 minimum (10,000 recommended)
  • Storage: SSD with at least 5GB free space

Additional Hardware (required)
  • Webcam (external or built-in)
  • USB headset (wired)

Internet Speeds
  • Ping: under 100
  • Download: 50MB minimum (100MB recommended)
  • Upload: 5MB minimum (10MB recommended)

Suggested Equipment(not required, but recommended for better performance)
  • Monitor or dual monitors
  • External keyboard and mouse

Physical Demands:
The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset.
Applications are not currently accepted from Residents of: CA, CO, CT, HI, ME, MD, MA, MN, NJ, NY, OR, RI, WA, or the District of Columbia.
To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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