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Part Time Remote Listener Jobs in Paramus, NJ (NOW HIRING)

ACD Connect

Part Time Support Specialist - NY

New York, NY · Remote

$21 - $23/hr

Strong communication and active listening skills * Ability to work independently in a fully remote ... In addition to base pay, part-time employees are eligible for select benefits, including paid time ...

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Part Time Remote Listener information

What are the key skills and qualifications needed to thrive as a Part Time Remote Listener, and why are they important?

To excel as a Part Time Remote Listener, you should have strong active listening skills, a background in counseling or related fields, and a basic understanding of confidentiality protocols. Familiarity with online communication platforms, secure chat or video tools, and possibly certifications in mental health first aid are typically required. Exceptional empathy, patience, and nonjudgmental communication help you connect meaningfully with clients and provide effective support. These skills are crucial for creating a safe, supportive environment and ensuring client well-being in a remote setting.

What are some common challenges faced by Part Time Remote Listeners, and how can they be addressed?

Part Time Remote Listeners often encounter challenges such as managing emotional fatigue, maintaining active engagement during back-to-back sessions, and ensuring client confidentiality in a home environment. To address these, it's important to set clear boundaries between work and personal time, take regular breaks to recharge, and create a private, distraction-free workspace. Additionally, participating in peer support groups or supervision can help process difficult conversations and prevent burnout.

What are Part Time Remote Listeners?

Part Time Remote Listeners are individuals who work remotely, typically on a part-time basis, to provide attentive, non-judgmental listening services for people who need someone to talk to. This role may be found on mental health platforms, peer support services, or customer feedback channels. The main responsibility is to listen actively and empathetically, offering support without giving professional advice or therapy. The job is ideal for those with good communication skills and a strong sense of empathy who want to help others from the comfort of their own home.

What is the difference between Part Time Remote Listener vs Part Time Remote Customer Service Representative?

AspectPart Time Remote ListenerPart Time Remote Customer Service Representative
CredentialsBasic listening skills, sometimes specific certifications for call centersCustomer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentHome-based, call center or client platformHome-based, call center or online chat platforms
Industry UsageHealthcare, insurance, market researchRetail, telecom, tech support
Search & Comparison IntentUnderstanding listening roles, remote listening jobsCustomer support roles, remote customer service jobs

Part Time Remote Listeners primarily focus on listening tasks such as market research or healthcare calls, requiring strong listening skills. In contrast, Part Time Remote Customer Service Representatives handle customer inquiries, requiring communication and problem-solving skills. Both roles are home-based and involve client interaction, but they serve different industry needs and job functions.

What cities near Paramus, NJ are hiring for Part Time Remote Listener jobs? Cities near Paramus, NJ with the most Part Time Remote Listener job openings:
Part Time Remote Listener jobs near you

Remote - Intake Specialist - Personal Injury (Part-Time - 2 Positions)

HACH & ROSE, LLP

Manhattan, NY • Remote

$24 - $26/hr

Part-time

Posted 13 days ago

Job description

One of New Yorks top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. This position is part-time, fully remote. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.
Responsibilities will include but not limited to:
Communicating with clients
Screen incoming calls
Filing no-fault applications
Obtain signatures and other essential qualifiers from clients
The right candidate must possess the following qualifications:
Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files
Bilingual, Spanish Required.
Strong listening, written and verbal communication skills; accuracy in work and communication
Ability to console and advise distressed callers
Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff.
Superior organizational and time management skills
Ability to multi-task in a fast paced, high volume and dynamic office environment
Strong work ethic and professional disposition
Strong attention to detail and highly motivated
Achieve high level of productivity
Ability to learn the firms case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel
Schedule:
2 Part-time Remote Positions Available:
  • Schedule 1:
    • Saturday and Sunday - AM Shift
    • Two Weekdays - Evening Shift
  • Schedule 2:
    • Saturday and Sunday - Evening Shift
    • Two Weekdays - Evening Shift
Requirements:
  • Law Office: 1 year (Required)
  • Personal Injury: 1 year (Required)
Language:
  • Spanish (Required)
Salary: $24.00 - $26.00 per hour