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Part Time Remote It Jobs in Springfield, VA (NOW HIRING)

This is a great opportunity for someone who enjoys working with data, technology, and detailed ... Previous remote work experience is preferred. Part-time, hybrid, temporary (2-3 month contract) $20 ...

Jr. Azure Technician

Mclean, VA ยท On-site +1

$21.75 - $29.75/hr

Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to ... Note, this position will begin as a part time role. Responsibilities * Serve as a primary point of ...

Jr. Azure Technician

Mclean, VA ยท Remote

$22 - $30.25/hr

Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to ... Note, this position will begin as a part time role. Responsibilities * Serve as a primary point of ...

This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ... Comfortable teaching and coaching in a fully remote tutoring environment For more information about ...

This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ... A baseline MCAT score of 521+ For more information about our company, please visit our website:

... Information Technology Services. Position Type: Part-time/On call Salary: $150k-$250k annually (depending on experience) Work Location: This is a remote position. Essential Functions: Candidates will ...

Saalex Annuitant Rehire Program -SMEs

Washington, DC ยท On-site +1

$150K - $250K/yr

... Information Technology Services. Position Type: Part-time/On call Salary: $150k-$250k annually (depending on experience) Work Location: This is a remote position. Essential Functions: Candidates will ...

... Information Technology Services. Position Type: Part-time/On call Salary: $150k-$250k annually (depending on experience) Work Location: This is a remote position. Essential Functions: Candidates will ...

ISSO Security Analyst

Stafford, VA ยท On-site +1

$99K - $225K/yr

Remote Work: No Job Number: R0245454 Location: Stafford,VA,US Share job via: Share ISSO Security ... You Have: * 6+ years of experience with both Information Technology (IT) and Information Assurance ...

Showing results 21-40

Part Time Remote It information

What is a part time remote IT job?

Part time remote IT jobs are technology roles that allow employees to work fewer than full-time hours (typically less than 40 hours per week) from a location outside of a traditional office, often from home. These positions can include a wide range of responsibilities, such as technical support, software development, system administration, or cybersecurity. Part time remote IT jobs offer flexibility for workers who need to balance other commitments, and they are popular among students, parents, and professionals seeking work-life balance. Employers often require reliable internet access and strong technical skills for these positions.

What skills and qualifications are needed to thrive as a part time remote IT professional?

To thrive as a Part Time Remote IT professional, you need a solid understanding of computer systems, troubleshooting, and networking, often supported by relevant IT certifications or a degree in information technology. Familiarity with remote desktop tools, ticketing systems, cybersecurity protocols, and collaboration platforms is typically required. Excellent communication, time management, and problem-solving abilities help individuals stand out when working independently and assisting remote clients. These skills and qualities ensure efficient technical support, secure operations, and high client satisfaction in a flexible, remote environment.

What are common challenges faced by part time remote IT professionals and how can they be addressed?

Part-time remote IT professionals often face challenges related to communication, time management, and staying connected with the rest of the team. Since you may not be available during all standard business hours, it's important to establish clear expectations with your manager and colleagues regarding your availability and preferred communication channels. Utilizing project management and collaboration tools can help bridge the gap and ensure your contributions are visible. Proactively seeking feedback and scheduling regular check-ins can also help you stay aligned with team goals and feel more integrated despite working remotely and part-time.

What is the difference between Part Time Remote IT vs Part Time Remote Network Technician?

AspectPart Time Remote ITPart Time Remote Network Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)Network-specific certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs
Common Search IntentRemote IT jobs, part-time IT supportRemote network technician jobs, network troubleshooting

Part Time Remote IT and Part Time Remote Network Technician roles often overlap in credentials and work environment, but the latter focuses more on network-specific tasks and certifications. Both are popular in remote tech support industries, with the main difference being the specialization in network infrastructure versus broader IT support.

What are popular job titles related to Part Time Remote It jobs in Springfield, VA?

For Part Time Remote It jobs in Springfield, VA, the most frequently searched job titles are:

What cities near Springfield, VA are hiring for Part Time Remote It jobs?

Cities near Springfield, VA with the most Part Time Remote It job openings:

Infographic showing various Part Time Remote It job openings in Springfield, VA as of July 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operational Support Associate

Rockville, MD โ€ข On-site, Remote

Montage Marketing Group
11 - 50 employees

$26/hr

Part-time

Posted 17 days ago


Job description

Are you an experienced customer support professional with a strong background in ServiceNow? Are you known for professional, efficient, and proactive resolution of customer concerns and inquiries? Do you thrive in fast-paced, high-volume, team-oriented environments? Montage Marketing Group wants you!
Montage is looking for part-time Operational Support Desk Associates to support a federal government contract. These support roles ensure timely, professional, and participant-focused responses to grant research fellowship stakeholders in a ticketing system environment.
This is a part-time, remote position for those residing in: Virginia, Maryland, Washington D.C., Arizona, Delaware, Florida, Georgia, Illinois, New York, North Carolina, Texas, or West Virginia. The anticipated hourly rate for this role is $26.00.
About Montage Marketing Group
Montage Marketing Group is an award-winning marketing firm focused on making connections-and making a difference. Our people are innovators and co-creators, visionaries, and hard-working change makers. Our purpose is to make connections with people, to get them to stop and think, to feel and act. Proven experts in engagement, outreach, communication, event planning, and experiential design, we're a third party-certified woman business enterprise, and a member of the US Small Business Administration's 8(a) program.
Summary
The Operational Support Desk Associate is the first point of contact grant applicants, reviewers, and other parties engage with to resolve any application questions or concerns. This role is responsible for facilitating efficient evaluation of customer inquiries, resolving any knowledge-related questions, and referring grant applicants to the IT service desk for any technical issues. Adhering to prescribed scripts, templates, and approved communication copy, Operational Support Desk Associates deliver consistent, efficient responses in a production volume environment.
Responsibilities
Service Delivery
  • Serve as the first-line support for all public grant application and review process inquiries.
  • Demonstrate professional, respectful, and empathetic communication in evaluating and resolving customer inquiries.
  • Record and track all interactions and resolutions in ServiceNow for transparency, continuity, and reporting purposes.
  • Identify and escalate tickets that require specialized support to the appropriate Lead or internal IT team member, in alignment with established processes and policies.
  • Follow and comply with processing standard operating procedures.
  • Closely assesses ticket inquiries, paying close attention to specific details to ensure the proper canned response is provided, or necessary escalation workflow is followed.

Time Management
  • Demonstrates strong commitment to program SLAs by ensuring timely, high-quality resolution of tickets upon first contact.
  • Proactively communicates with Lead and Manager when ticketing volume challenges arise; takes personal ownership of efficient ticket resolution.
  • Knowledge Management
  • Continually builds knowledge and understanding of grant program and application process, leveraging all available resources to prioritize first contact resolution.
  • Identifies opportunities to improve existing knowledge base resources, operational workflows, and communicates suggestions to Lead and Manager.
  • Stays informed about changes to grant programs, application portals, or policies to ensure accurate and up-to-date support.

Team Orientation
  • Remains open and responsive to feedback and coaching from peers, Lead, Manager, and client team.
  • Exercises a team-orientation to workload, proactively seeking out additional ticketing assignments to balance volume and ensure team achievement of SLAs.
  • Coordinates with Lead, Manager, and internal client team to relay feedback and resolve systemic issues.
  • Support development of weekly reports outlining topics and types of inquiries information and timeliness of responses to the client.

Required Qualifications:
  • 1-3 years of experience in a virtual customer or client support environment.
  • Experience utilizing ticketing systems such as ServiceNow, Zendesk, or similar.
  • Excellent written communication skills.
  • Ability to obtain Public Trust with a federal government agency.

Preferred Qualifications:
  • Federal, state, or local government contracting experience.
  • Previous experience supporting higher education, educational grants, science, or technology-related fields.