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Part Time Remote Inbound Sales Development Representative Jobs in Pennsylvania

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Part Time Remote Inbound Sales Development Representative information

What is the difference between Part Time Remote Inbound Sales Development Representative vs Part Time Remote Outbound Sales Development Representative?

AspectPart Time Remote Inbound Sales Development RepresentativePart Time Remote Outbound Sales Development Representative
Primary RoleHandles incoming customer inquiries and qualifies leadsProactively reaches out to potential clients and generates leads
Work EnvironmentRemote, customer service-focusedRemote, proactive sales outreach
Required SkillsCommunication, listening, product knowledgePersuasion, prospecting, communication
Common Industry UsageCustomer support, inbound sales teamsSales prospecting, outbound sales teams

The main difference lies in their approach: inbound representatives respond to customer inquiries, while outbound representatives actively seek new clients. Both roles often require similar credentials and work remotely, but their daily tasks and interaction styles differ significantly.

What are popular job titles related to Part Time Remote Inbound Sales Development Representative jobs in Pennsylvania? For Part Time Remote Inbound Sales Development Representative jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Inbound Sales Development Representative jobs in Pennsylvania look for? The top searched job categories for Part Time Remote Inbound Sales Development Representative jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Part Time Remote Inbound Sales Development Representative jobs? Cities in Pennsylvania with the most Part Time Remote Inbound Sales Development Representative job openings:
Part Time Remote Inbound Sales Development Representative jobs near you

Remote Solutions Administrator - STAT

MRO Corporation

Norristown, PA • On-site, Remote

$16 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

MRO Corp rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

150th of 481 rated business services

Job description

Overview
The Remote Solutions Admin- STAT is responsible for fielding inbound inquiries regarding release of information (ROI) requests for medical records needed within a 1 hour time frame, while maintaining consistent excellent customer service standards. The Remote Solutions Admin- STAT provides issue resolution, status updates concerning STAT requests for medical records, and posts corrective actions in the corporate database to facilitate timely release of information processing. The Remote Solutions Admin- STAT will work within ROI Online and various Electronic Medical Systems.
Shifts for this position:
Part time: Wedesnday 4-11, Sat/Sun 7:30-4pm (23hrs)
Full Time: Thursday & Friday 6pm - 11pm EST & Sat & Sun 3:30pm-11pm EST (30hrs)
Part Time: Friday - Sunday 11:30pm - 8am EST (24hrs)
Responsibilities
  • Receives inbound phone inquiries from requesters regarding STAT medical records.
  • Answers questions regarding status of the request. Ensures that calls are answered promptly and courteously within prescribed standards and metrics.
  • Monitor fax queues and process the medical records request within the clients required time frame.
  • Works with Supervisor to escalate complex elevated issues.
  • Maintains and ensures positive relationships with clients (hospitals) and requestors of ROI (attorneys, insurance companies, state disability offices, record copy services, peer organizations, doctor's offices, and others).
  • Maintains strong knowledge of HIPAA, HITECH, state/federal rulings, and statutes, as well as facility requirements and nuances.
  • Participates in weekly customer service meetings to assess, discuss, and analyze trends, training opportunities, skill enhancement and client/requester issues.
  • Access and navigate through multiple EMR(s) systems to check status of inbound phone inquiries from requesters.
  • Performs other duties as assigned by management.

Qualifications
  • High School Diploma or equivalent required.
  • College courses beneficial but not required.
  • Experience with MRO daily processes and model. 6 months' experience preferred.
  • Ability to make independent decisions and apply critical thinking based on practical knowledge and business acumen.
  • Computer knowledge. Accurate data entry skills and attention to detail.
  • Prior customer service experience strongly preferred.
  • Strong problem-solving skills.
  • Exceptional interpersonal skills and capacity to build effective relationships with co-workers and requesters.
  • Ability to work effectively and independently in high volume production environments.
  • Demonstrated proficiency in verbal communication.
  • This job function requires the ability to sit, while using a computer, for extended periods of time.

*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
Total Compensation
Base pay is one element of the total compensation package. Eligible employees may also receive access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary Range
It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
Applicant Privacy Notice
Pay Range
USD $16.00 - USD $22.00 /Hr.

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