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Part Time Remote Inbound Customer Service Representative Jobs in Gloucester, MA

micro1 AI

Biostatistician

Lynn, MA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Lynn, MA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Symmetry

Remote Work Sales Agent

Boston, MA · Remote

$180K/yr

Build and maintain strong relationships with clients, providing exceptional customer service ... Our part-time agents who follow our system make approximately $30k-60k in their first year * Our ...

Jobs for Lebanon

Sales Representative

Boston, MA · Remote

... cloud-based CRM software and project management software. Experience with fully remote team or ... Employment Type: Full-time or Part-time, dependent on the right candidate Seniority Level ...

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All JobsInbound Customer Service Representative JobsPart Time Remote Inbound Customer Service Representative JobsPart Time Remote Inbound Customer Service Representative Jobs in Gloucester, MA

Part Time Remote Inbound Customer Service Representative information

See Gloucester, MA salary details

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How much do part time remote inbound customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time remote inbound customer service representative in Gloucester, MA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.17 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Inbound Customer Service Representative vs Part Time Remote Customer Support Specialist?

AspectPart Time Remote Inbound Customer Service RepresentativePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, inbound calls from customersRemote, handling customer inquiries and support
Employer UsageCall centers, retail, service industriesTech companies, retail, service sectors
Search IntentCustomer service, inbound support jobsCustomer support, troubleshooting roles

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference is that Customer Service Representatives primarily handle inbound calls for general inquiries, while Customer Support Specialists often provide technical assistance or troubleshooting. Understanding these distinctions helps job seekers find the best fit for their skills and career goals.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Gloucester, MA? The most popular types of Remote Inbound Customer Service Representative jobs in Gloucester, MA are:
What cities near Gloucester, MA are hiring for Part Time Remote Inbound Customer Service Representative jobs? Cities near Gloucester, MA with the most Part Time Remote Inbound Customer Service Representative job openings:
Part Time Remote Inbound Customer Service Representative jobs near you
Infographic showing various Part Time Remote Inbound Customer Service Representative job openings in Gloucester, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,299 per year, or $20.8 per hour.

Biostatistician

micro1 AI

Lynn, MA • Remote

$60 - $65/hr

Part-time

Posted 5 days ago

Job description

Role Title: Biostatistician


Role Type: Contractor


Location: Remote


micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a dynamic customer project focused on AI-assisted clinical research. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Author and review evaluation tasks that require deriving, reproducing, or validating statistical outputs from clinical datasets and associated tables, figures, and listings (TFLs).
  2. Apply expert judgment to assess the correctness and consistency of reported estimates, confidence intervals, p-values, analysis populations, and missing data handling in alignment with the statistical analysis plan (SAP).
  3. Identify discrepancies between statistical outputs and their narrative descriptions in clinical study reports (CSR), including subtle errors in population definitions, censoring rules, or multiplicity handling.
  4. Establish defensible ground truth for each evaluation task, documenting the derivation process to enable independent verification.
  5. Provide structured written rationales distinguishing true statistical errors from acceptable methodological alternatives, employing clear and concise communication.
  6. Collaborate with a multidisciplinary project team, providing statistical insights and feedback as needed to refine evaluation tasks and criteria.


Preferred Qualifications

  1. 5+ years as a biostatistician supporting clinical trials at a sponsor, CRO, or academic trials unit.
  2. Hands-on experience producing or quality controlling TFLs for regulatory submissions and working directly from CDISC SDTM/ADaM datasets.
  3. Solid understanding of statistical methods used in confirmatory trials, including survival analysis, mixed models, covariate adjustment, multiplicity control, and estimand and missing-data strategies under ICH E9(R1).
  4. Proficiency in SAS and/or R, with the ability to independently reproduce analyses from written specifications.
  5. Ability to interpret SAPs and ensure reported results are consistent with pre-specified analyses.
  6. Advanced degree (MSc or PhD) in Biostatistics, Statistics, or a closely related quantitative field.
  7. Nice to have: Experience as lead statistician on pivotal/registrational studies, authoring or reviewing CSR statistical sections, oncology endpoint expertise, and exposure to AI-assisted statistical review tools.

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