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Part Time Remote Helpdesk Jobs in Reston, VA (NOW HIRING)

TestPros

ISO 27001 SME (Part Time & Remote)

Sterling, VA · On-site +1

$60 - $105/hr

We are seeking an experienced ISO 27001 Subject Matter Experts to join our team and help us ... Future projects late 2026 or 2027 (not an immediate job opening) Type: Part-time consulting ...

BetterHelp

Psychiatrist - Remote

Washington, DC · Remote

$119 - $242/hr

Flexible commitment: Part-time, 1099 contract position What You'll Do * Conduct video consultations ... Share product and workflow feedback with UpLift's engineering and operations teams to help improve ...

Harris

Remote Care Management - CMA

Washington, DC · Remote

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Part-time team members will typically need to dedicate an average of 20-30 hours per week to care ...

micro1 AI

Legal AI Trainer - Remote

Washington, DC · Remote

$80 - $105/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained, evaluated ...

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How much do part time remote helpdesk jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for part time remote helpdesk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Helpdesk vs Part Time Remote Technical Support Specialist?

AspectPart Time Remote HelpdeskPart Time Remote Technical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (CompTIA Security+, Cisco certifications)
Work EnvironmentRemote, customer-facing supportRemote, technical troubleshooting and problem resolution
Employer UsageHelpdesk or IT support teams in various industriesTechnical support teams, IT departments in tech-focused companies
Search & Comparison IntentLooking for entry-level remote IT support rolesSeeking specialized remote technical troubleshooting roles

Part Time Remote Helpdesk roles typically focus on providing basic technical support and customer service, often requiring foundational IT certifications. In contrast, Part Time Remote Technical Support Specialists handle more complex technical issues, often needing advanced certifications and technical expertise. Both roles are remote and industry-wide, but they differ in complexity and skill requirements.

What are some common challenges faced by part-time remote helpdesk professionals, and how can they be addressed?

Part-time remote helpdesk professionals often navigate challenges such as managing high ticket volumes during peak hours, balancing multiple clients or tasks, and communicating effectively without in-person interactions. To address these, it's important to develop strong organizational skills, utilize ticketing and communication tools efficiently, and proactively set clear expectations with supervisors and team members. Staying updated on common technical issues and maintaining a resource library can also help resolve tickets more quickly and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Part Time Remote Helpdesk professional, and why are they important?

To thrive as a Part Time Remote Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by relevant IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote access tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These competencies are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth technical operations from a remote setting.

What is a part time remote helpdesk job?

A part time remote helpdesk job involves providing technical support and troubleshooting assistance to customers or employees, all while working from a location outside the traditional office, such as your home. These roles typically require you to answer phone calls, respond to emails, or use chat systems to resolve IT-related issues. The hours are usually flexible and less than a standard full-time schedule, making it ideal for those needing work-life balance or supplemental income. Strong communication skills and basic technical knowledge are essential for success in this position.
What are the most commonly searched types of Remote Helpdesk jobs in Reston, VA? The most popular types of Remote Helpdesk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Part Time Remote Helpdesk jobs? Cities near Reston, VA with the most Part Time Remote Helpdesk job openings:
Part Time Remote Helpdesk jobs near you
ISO 27001 SME (Part Time & Remote)

ISO 27001 SME (Part Time & Remote)

TestPros

Sterling, VA • On-site, Remote

$60 - $105/hr

Part-time

Re-posted yesterday

Job description

TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world. We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure.
We are seeking an experienced ISO 27001 Subject Matter Experts to join our team and help us maintain and improve our information security management system (ISMS).
Start: Future projects late 2026 or 2027 (not an immediate job opening)
Type: Part-time consulting
Overview
The ISO 27001 SME will be responsible for leading and managing the development, implementation, and maintenance of our ISMS in accordance with ISO 27001 standards. The ideal candidate will have extensive experience in information security management, a deep understanding of ISO 27001 requirements, and a proven track record of achieving and maintaining certification.
Key Responsibilities:
  • Lead the design, implementation, and maintenance of the ISMS in compliance with ISO 27001 standards.
  • Conduct risk assessments and develop risk treatment plans to mitigate information security risks.
  • Coordinate and conduct internal audits to ensure ongoing compliance with ISO 27001 and prepare the organization for external audits.
  • Develop and deliver training programs to raise awareness of information security policies and procedures across the organization.
  • Work closely with cross-functional teams to ensure information security is integrated into all business processes and projects.
  • Maintain up-to-date documentation of the ISMS, including policies, procedures, and audit records.
  • Monitor and report on the performance of the ISMS, including metrics and key performance indicators (KPIs).
  • Stay current with the latest developments in information security and ISO 27001 standards to ensure continuous improvement of the ISMS.
  • Provide expert guidance and support to the organization on all matters related to ISO 27001 and information security.
  • Collaborate with external auditors and regulatory bodies as needed.
Qualifications:
  • Bachelor's degree in Information Security, Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in information security management, with a focus on ISO 27001.
  • In-depth knowledge of ISO 27001 standards and best practices for information security management.
  • Experience conducting risk assessments and managing risk treatment plans.
  • Strong project management skills with the ability to lead cross-functional teams.
  • Excellent communication and interpersonal skills, with the ability to effectively train and educate employees on information security practices.
  • Strong analytical and problem-solving skills.
  • Ability to stay current with the latest industry trends and developments in information security.
Preferred Qualifications:
  • Master's degree in Information Security, Computer Science, Information Technology, or a related field.
  • ISO 27001 Lead Auditor or Lead Implementer certification
  • Additional certifications such as CISSP, CISM, or CISA.
  • Experience working in a [specific industry, e.g., finance, healthcare, technology] environment.

Rate: $60-105/hr (1099 or Corp. To Corp.). This range represents a good-faith estimate and is not a guarantee; final compensation is determined by factors such as experience, qualifications, and government contract labor rate requirements and may fall outside the stated range.
Equal Opportunity Employer
TestPros is an equal-opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
Offer Considerations
TestPros considers several factors when extending an offer, including but not limited to, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications.
Federal Compliance
As a federal contractor, TestPros is subject to all federal and state mandates and/or other customer requirements.

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