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Part Time Remote Helpdesk Jobs in Charlottesville, VA

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Part Time Remote Helpdesk information

See Charlottesville, VA salary details

$12

$22

$33

How much do part time remote helpdesk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for part time remote helpdesk in Charlottesville, VA is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.77 per hour, depending on experience, location, and employer.

What is a part time remote helpdesk?

A part time remote helpdesk job involves providing technical support and troubleshooting assistance to customers or employees, all while working from a location outside the traditional office, such as your home. These roles typically require you to answer phone calls, respond to emails, or use chat systems to resolve IT-related issues. The hours are usually flexible and less than a standard full-time schedule, making it ideal for those needing work-life balance or supplemental income. Strong communication skills and basic technical knowledge are essential for success in this position.

What are the key skills and qualifications needed to thrive as a part time remote helpdesk professional?

To thrive as a Part Time Remote Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support principles, often supported by relevant IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote access tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These competencies are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth technical operations from a remote setting.

What are some common challenges faced by part time remote helpdesk professionals, and how can they be addressed?

Part-time remote helpdesk professionals often navigate challenges such as managing high ticket volumes during peak hours, balancing multiple clients or tasks, and communicating effectively without in-person interactions. To address these, it's important to develop strong organizational skills, utilize ticketing and communication tools efficiently, and proactively set clear expectations with supervisors and team members. Staying updated on common technical issues and maintaining a resource library can also help resolve tickets more quickly and improve customer satisfaction.

What is the difference between Part Time Remote Helpdesk vs Part Time Remote Technical Support Specialist?

AspectPart Time Remote HelpdeskPart Time Remote Technical Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (CompTIA Security+, Cisco certifications)
Work EnvironmentRemote, customer-facing supportRemote, technical troubleshooting and problem resolution
Employer UsageHelpdesk or IT support teams in various industriesTechnical support teams, IT departments in tech-focused companies
Search & Comparison IntentLooking for entry-level remote IT support rolesSeeking specialized remote technical troubleshooting roles

Part Time Remote Helpdesk roles typically focus on providing basic technical support and customer service, often requiring foundational IT certifications. In contrast, Part Time Remote Technical Support Specialists handle more complex technical issues, often needing advanced certifications and technical expertise. Both roles are remote and industry-wide, but they differ in complexity and skill requirements.

What cities near Charlottesville, VA are hiring for Part Time Remote Helpdesk jobs?

Cities near Charlottesville, VA with the most Part Time Remote Helpdesk job openings:

Part Time Remote Helpdesk jobs near you
Infographic showing various Part Time Remote Helpdesk job openings in Charlottesville, VA as of August 2026, with employment types broken down into 81% Full Time, 12% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,771 per year, or $23 per hour.

Life Insurance Sales Agent

Charlottesville, VA • Remote

The Shank Group
See more jobs at The Shank Groupexternal

$45K - $65K/yr

Full-time, Part-time

Medical, Dental, Vision, Life

Re-posted 24 days ago

Job description

Build a career. Control your schedule. Get paid based on your effort.

The Shank Group is expanding and looking for motivated, coachable Life Insurance Agents to join our sales team. You’ll work with clients who have expressed interest in life insurance coverage and help them find solutions that fit their needs.

Why The Shank Group?
  • Warm Leads — Speak with clients who have requested information about life insurance coverage
  • Work From Home — Manage your own calendar and client appointments
  • Training & Mentorship — Get onboarding support, coaching, and ongoing guidance
  • Proven Sales Process — Follow a structured system for client conversations and applications
  • Uncapped Income Potential — Commission-based pay with bonus opportunities available
  • Growth-Focused Environment — Ideal for agents who are coachable, consistent, and self-motivated
What You’ll Do
  • Speak with prospective clients by phone or Zoom
  • Assess each client’s life insurance needs and financial goals
  • Present appropriate life insurance options, including term and permanent coverage
  • Submit applications and assist clients through the underwriting process
  • Maintain accurate records of client interactions and sales activity
  • Provide ongoing service and follow-up to clients as needed
  • Participate in team training and coaching sessions
Who We’re Looking For
  • Active life insurance license preferred
  • Previous life insurance or sales experience preferred
  • Strong communication and interpersonal skills
  • Coachable, goal-driven, and comfortable following a proven process
  • Able to work independently and manage your own schedule
  • Reliable internet connection and professional workspace
Compensation & Requirements
  • This is a 1099, commission-only position
  • Bonus opportunities may be available based on performance
  • Full-time or part-time options
  • Must be U.S.-based
  • No sponsorship available

Earnings vary and are performance-based. Success depends on effort, consistency, and ability to follow the training and sales process.

Benefits
  • Flexible schedule
  • Work from home
  • Training and mentorship
  • Access to CRM tools and application platforms
  • Carrier and product access
  • Dental insurance
  • Health insurance
  • Vision insurance
Work Location:

Remote