Project Manager
Carolina, RI · Remote
$75/hr
Project Manager Aumentum - Remote Aumentum Technologies is looking for an energetic and driven ... and external customer satisfaction from pre-sales activities through to implementation and ...
Project Manager
Carolina, RI · Remote
$75/hr
Project Manager Aumentum - Remote Aumentum Technologies is looking for an energetic and driven ... and external customer satisfaction from pre-sales activities through to implementation and ...
Part Time Remote Greek Customer Service information
What does a part time remote Greek customer service representative do?
A Part Time Remote Greek Customer Service representative assists customers who speak Greek by handling inquiries, resolving issues, and providing information about products or services. They work from home on a part-time schedule, communicating with customers through phone, email, or chat. The role requires fluency in Greek, good communication skills, and the ability to troubleshoot customer concerns while representing the company's values. This position is ideal for those seeking flexible work hours and the ability to work remotely.
What are some common challenges faced by part time remote Greek customer service representatives, and how can they be managed?
Part-time remote Greek customer service representatives often encounter challenges such as managing customer expectations across time zones, maintaining clear communication through digital channels, and balancing multiple inquiries efficiently. Staying organized with task management tools and maintaining proactive communication with both customers and team members can help mitigate these challenges. Additionally, companies typically provide training and regular team meetings to support remote employees, fostering collaboration and a sense of connection despite the distance.
What are the key skills and qualifications needed to thrive as a part time remote Greek customer service representative, and why are they important?
To excel as a Part Time Remote Greek Customer Service Representative, you need fluency in Greek and English, strong communication skills, and prior customer service experience. Familiarity with CRM software, ticketing systems, and remote communication tools is typically required. Patience, problem-solving abilities, and a customer-focused attitude are standout soft skills in this role. These competencies are crucial for delivering efficient, high-quality support and maintaining customer satisfaction in a virtual environment.
What is the difference between Part Time Remote Greek Customer Service vs Part Time Remote Greek Technical Support?
| Aspect | Part Time Remote Greek Customer Service | Part Time Remote Greek Technical Support |
|---|---|---|
| Credentials | Basic customer service skills, language proficiency | Technical knowledge, troubleshooting skills, certifications may be preferred |
| Work Environment | Customer interaction via phone, chat, email | Technical problem-solving via remote tools, often more specialized |
| Employer & Industry Usage | Call centers, retail, service providers | IT companies, tech support firms, software providers |
| Search & Comparison Intent | Customer service roles, language-specific support | Technical support roles, IT assistance |
Part Time Remote Greek Customer Service focuses on assisting customers with general inquiries and support, requiring strong communication skills and language proficiency. In contrast, Part Time Remote Greek Technical Support involves resolving technical issues, often requiring technical knowledge or certifications. Both roles are remote, involve Greek language skills, but serve different customer needs within the same industry.
What job categories do people searching Part Time Remote Greek Customer Service jobs in Rhode Island look for?
The top searched job categories for Part Time Remote Greek Customer Service jobs in Rhode Island are:
What cities in Rhode Island are hiring for Part Time Remote Greek Customer Service jobs?
Cities in Rhode Island with the most Part Time Remote Greek Customer Service job openings:
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
80th of 247 rated software companies
Job description
Project Manager
Aumentum - Remote
Aumentum Technologies is looking for an energetic and driven Project Manager (PM) to be responsible for managing internal and external client projects of various size/complexity with a matrixed project team. The PM plans, directs and coordinates all project activities to ensure deliverables, timelines and budgets are met with a high level of quality and external customer satisfaction from pre-sales activities through to implementation and transition to support.
What you will be doing:
- Manage all aspects of project engagement from planning, stakeholder relationships, communications, resources, financials, change management, risks mitigation and all related project deliverables.
- Work with client project managers and other stakeholders to manage expectations and ensure successful completion of the project scope.
- Prepare and manage project plans that encompass data conversion, product customization/software releases, environment preparation, and production deployment including training, configuration, testing, and rollout.
- Develop, monitor, track and report project status and health metrics for internal and external stakeholders.
- Serve as a communications hub for the project and deliver timely, appropriate, and effective executive-level communication.
- Responsible to the Project Management Office (PMO) and contributing to standardizing implementation best practices, updating project tools, and contributing towards process improvements and implementation efficiencies.
- Craft proposal responses, statements of work, project execution plans, stakeholder presentations and various other written project artifacts.
- Proactively Identify and assess risks and escalated issues and implement resolution strategies.
- Conduct post implementation reviews to identify best practices and areas of improvement and apply learning
- Perform other duties as assigned
What are we looking for?
- Bachelor's degree in Business or Technology, plus a minimum of three years software implementation and services experience
- 3+ years PM experience with external clients with proven experience as a strategic thinker able to solve complex issues
- Proven ability to plan, execute and track a complex software application rollout, preferably within an Agile/Scrum framework
- Strong leadership skills
- Experience managing internal and external clients
- Experience managing diverse project teams across multiple locations and functional teams.
- Excellent communication skills, both verbal and written, organization and interpersonal skills.
- May require ability to travel nationwide, estimated at up to 50% during key project activities
- May require extended work schedules, tight deadlines and conflicting priorities
- Must be able to work in a variety of social, cultural, legal, and political environments
What would make you stand out:
- PMP certification or plans to obtain once prerequisites are met
- Previous experience implementing Integrated Property Tax Solutions software
- Familiarity with county tax appraisal/assessment concepts and processes is preferred.
- Experience managing Government clients
- Ability to understand and articulate business processes and the related data.
- Advanced Microsoft Office including MS Project skills
Pay rate: $50 - $75 per hour
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA