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Email Customer Service Jobs in Rhode Island (NOW HIRING)

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

Flagship Staffing Services

Be Seen First

Customer Service Representative

Coventry, RI · On-site

$18.50 - $19/hr

Our client is looking for an experienced Customer Service professional to help with a 3 month ... Must have experience writing a business e-mail * Strong phone etiquette * Ability to multitask

CAI

Customer Service Rep.

Providence, RI · On-site

$17/hr

Customer Service Rep. Req number: R8160 Employment type: Full time Worksite flexibility: Remote Who ... Respond to provider questions, emails, and calls in a timely and professional manner * Assist with ...

New

Ferrellgas

Customer Service Specialist

Tiverton, RI · On-site +1

$16 - $21/hr

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Ferrellgas

Customer Service Specialist

Tiverton, RI · On-site

$16 - $21/hr

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Ferrellgas

Customer Service Specialist

Tiverton, RI · On-site

$16 - $21/hr

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Ferrellgas

Customer Service Specialist

Tiverton, RI · On-site

$16 - $21/hr

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Carrier

Customer Service Technician

Warwick, RI

$35K - $71K/yr

Provide customer service / technical support for Viessmann commercial and residential boilers ... email, and responding to field questions in technical chat rooms. * Use available systems and ...

Carrier

Customer Service Technician

Warwick, RI · On-site

$35K - $71K/yr

Provide customer service / technical support for Viessmann commercial and residential boilers ... email, and responding to field questions in technical chat rooms. * Use available systems and ...

Phenom People

Customer Service Part Time

Cranston, RI · On-site

... Lowe's * Deliver excellent customer service * Help customers find products and provide ... For individuals with disabilities who would like to request an accommodation, email HRServiceCenter ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Rhode Island

Email Customer Service information

See Rhode Island salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for email customer service in Rhode Island is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are popular job titles related to Email Customer Service jobs in Rhode Island? For Email Customer Service jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Email Customer Service jobs in Rhode Island look for? The top searched job categories for Email Customer Service jobs in Rhode Island are:
Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,289 per year, or $18.4 per hour.

Customer Service Representative

Copart, Inc.

Exeter, RI • On-site

$20.03 - $22.58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Copart rating

6.8

Company rating: 6.8 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

11th of 17 rated auctioneers

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus
  • Occasional overtime as needed

Pay $20.03 - $22.58
Benefits Summary:
• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-verify Participation
  • Right to Work

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