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Part Time Remote Email Support Jobs in Ontario (NOW HIRING)

The Borgen Project

With 20 years of experience in the advocacy space, The Borgen Project has worked to support the ... This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is ...

The Borgen Project

With 20 years of experience in the advocacy space, The Borgen Project has worked to support the ... This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is ...

The Borgen Project

With 20 years of experience in the advocacy space, The Borgen Project has worked to support the ... This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is ...

The Borgen Project

With 20 years of experience in the advocacy space, The Borgen Project has worked to support the ... This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is ...

The Borgen Project

With 20 years of experience in the advocacy space, The Borgen Project has worked to support the ... This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is ...

The Borgen Project

With 20 years of experience in the advocacy space, The Borgen Project has worked to support the ... This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is ...

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Part Time Remote Email Support information

What are the key skills and qualifications needed to thrive as a Part Time Remote Email Support professional, and why are they important?

To thrive as a Part Time Remote Email Support professional, you need strong written communication, problem-solving skills, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with ticketing systems like Zendesk, Freshdesk, or Salesforce, as well as proficiency in email platforms, is typically required. Outstanding organization, patience, and the ability to work independently set top performers apart in this role. These skills ensure efficient resolution of customer inquiries, high satisfaction rates, and effective teamwork in a remote environment.

What are some common challenges faced by part-time remote email support representatives and how can they be managed?

Part-time remote email support representatives often encounter challenges such as managing high volumes of inquiries, maintaining consistent communication across different shifts, and staying updated on product or policy changes. To manage these challenges, it’s helpful to develop strong organizational skills, use templates for frequently asked questions, and regularly check internal updates or knowledge bases. Additionally, time management and clear written communication are key to providing efficient and effective support while working remotely and part-time.

What is a Part Time Remote Email Support job?

A Part Time Remote Email Support job involves assisting customers or clients by responding to their inquiries, issues, or requests via email, all while working from a location outside of a traditional office. These roles typically require strong written communication skills, the ability to troubleshoot problems, and a customer-focused attitude. As a part-time position, work hours are usually flexible and less than full-time, making it ideal for students, parents, or those seeking additional income. Remote email support staff often use company-provided tools and templates to ensure consistent and professional communication.

What is the difference between Part Time Remote Email Support vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Email SupportPart Time Remote Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentHome-based, email communicationHome-based, phone and email communication
Industry UsageTech, e-commerce, SaaS companiesRetail, telecom, service industries
Search IntentJobs focused on email support rolesJobs involving customer interaction via email and phone

Part Time Remote Email Support primarily involves handling customer inquiries through email, focusing on written communication. In contrast, Part Time Remote Customer Service Representatives often manage both email and phone interactions, providing a broader customer support experience. Both roles require similar skills but differ in communication channels and industry applications.

What are popular job titles related to Part Time Remote Email Support jobs in Ontario? For Part Time Remote Email Support jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Email Support jobs in Ontario look for? The top searched job categories for Part Time Remote Email Support jobs in Ontario are:
What cities in Ontario are hiring for Part Time Remote Email Support jobs? Cities in Ontario with the most Part Time Remote Email Support job openings:
Part Time Remote Email Support jobs near you
Infographic showing various Part Time Remote Email Support job openings in Ontario as of May 2026, with employment types broken down into 61% Full Time, 38% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Bilingual Customer Service Representative (English/French)

EQASERVICE LLC

Mississauga, ON • Remote

CA$16 - CA$18/hr

Part-time

Posted yesterday

Job description

Benefits:
  • Training
  • Remote Work
  • Work from home
  • Flexible schedule
  • Opportunity for advancement

Company: EQA Service Canada Inc.
Location: Remote Ontario or Quebec, Canada
Job Type: Part-Time | Hourly | Starting at Minimum Wage
About the Role:
EQA Service Canada is a growing after-sales service provider managing warranty operations for major consumer product brands sold through leading retailers across Canada. We're looking for a friendly, reliable, bilingual customer service representative to support our growing customer base.
You'll be the voice of our warranty support team helping customers troubleshoot products, processing claims, and ensuring every interaction is handled professionally and efficiently.
What You'll Do:
Answer inbound customer calls and emails in both English and French
Guide customers through basic product troubleshooting steps
Create and update service tickets in our customer management system (Zendesk)
Escalate complex issues to the appropriate team member
Maintain accurate records of every customer interaction
Follow warranty service guidelines and scripts provided
What We're Looking For:
Fully bilingual fluent spoken and written English and French (non-negotiable)
Based in Ontario or Quebec
Previous customer service experience preferred but not required
Comfortable using computers and learning new software quickly
Reliable internet connection and quiet home workspace
Calm, patient, and professional phone manner
Available for flexible scheduling including some evenings and weekends
What We Offer:
Starting at provincial minimum wage with room to grow
Flexible part-time hours
Remote work work from home
Hands-on training provided
Opportunity to grow with a fast-expanding company

This is a remote position.