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Part Time Remote Email Support Jobs in Toronto, ON

Pulling from open data sources, you will support our clients in monitoring, detecting, and preventing potential illegitimate claims. This is a remote, part-time role (15-30 hours/week)

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Part Time Remote Email Support information

What is the difference between Part Time Remote Email Support vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Email SupportPart Time Remote Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentHome-based, email communicationHome-based, phone and email communication
Industry UsageTech, e-commerce, SaaS companiesRetail, telecom, service industries
Search IntentJobs focused on email support rolesJobs involving customer interaction via email and phone

Part Time Remote Email Support primarily involves handling customer inquiries through email, focusing on written communication. In contrast, Part Time Remote Customer Service Representatives often manage both email and phone interactions, providing a broader customer support experience. Both roles require similar skills but differ in communication channels and industry applications.

What is a Part Time Remote Email Support job?

A Part Time Remote Email Support job involves assisting customers or clients by responding to their inquiries, issues, or requests via email, all while working from a location outside of a traditional office. These roles typically require strong written communication skills, the ability to troubleshoot problems, and a customer-focused attitude. As a part-time position, work hours are usually flexible and less than full-time, making it ideal for students, parents, or those seeking additional income. Remote email support staff often use company-provided tools and templates to ensure consistent and professional communication.

What are the key skills and qualifications needed to thrive as a Part Time Remote Email Support professional, and why are they important?

To thrive as a Part Time Remote Email Support professional, you need strong written communication, problem-solving skills, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with ticketing systems like Zendesk, Freshdesk, or Salesforce, as well as proficiency in email platforms, is typically required. Outstanding organization, patience, and the ability to work independently set top performers apart in this role. These skills ensure efficient resolution of customer inquiries, high satisfaction rates, and effective teamwork in a remote environment.

What are some common challenges faced by part-time remote email support representatives and how can they be managed?

Part-time remote email support representatives often encounter challenges such as managing high volumes of inquiries, maintaining consistent communication across different shifts, and staying updated on product or policy changes. To manage these challenges, it’s helpful to develop strong organizational skills, use templates for frequently asked questions, and regularly check internal updates or knowledge bases. Additionally, time management and clear written communication are key to providing efficient and effective support while working remotely and part-time.
What are popular job titles related to Part Time Remote Email Support jobs in Toronto, ON? For Part Time Remote Email Support jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Email Support jobs in Toronto, ON look for? The top searched job categories for Part Time Remote Email Support jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Part Time Remote Email Support jobs? Cities near Toronto, ON with the most Part Time Remote Email Support job openings:
Infographic showing various Part Time Remote Email Support job openings in Toronto, ON as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

More than a Copywriter - a Direct Response Storyteller

MADHUB

Toronto, ON • Remote

CA$3.0K - CA$3.5K/mo

Part-time

Posted 4 days ago


Job description

About Us & Summary

We’re Madhub - a creative performance agency that works with health and wellness brands, but pushing our creative boundaries towards innovation and efficiency. We need someone who can write incredible ad headlines, deep-dive blog post on health and wellness, and attention-grabbing emails that convert.

You know your way around the wellness and supplement space - not just the buzzwords, but the actual science. You can translate “clinically studied ingredients” into copy that makes real people feel something. You understand that health content lives or dies on trust, and you don’t cut corners on accuracy just to hit a deadline.

This starts part-time, but if you’re as good as you think you are, it grows fast. We’re building a content engine, and we need the person who can drive it.
What you’ll be doing

  • Writing long-form blogs and newsletters that actually build authority - not just fill a content calendar

  • Crafting short-form copy for Meta, Google, social, and landing pages that converts

  • Owning email copy and subject lines — drip sequences, promos, flash sales, the works

  • Writing scripts for Reels, TikToks, and YouTube that feel awesome

  • Fact-checking health claims and keeping everything compliant - because accuracy isn’t optional

What you bring

  • Agency experience - you know what being creative and fast-paced actually means

  • The rare ability to storytell and sell - Creative-drive Direct Response

  • Genuine knowledge of nutrition, biohacking, or functional medicine

  • SEO fluency that doesn’t murder the soul of a piece

  • A voice that works everywhere - from white paper to Instagram caption

  • Zero tolerance for sloppy writing - yours or anyone else’s

  • AI-savvy, but your work doesn’t read like a robot had a deadline

The setup

  • Part-time remote to start - with a clear path to full-time for the right person + benefits

  • Work from wherever, Canadian hours

  • Competitive pay, discussed based on your skills

  • Yearly performance bonus when KPIs are hit

Sound like you? Let’s do some MADNESS together.
Get in touch.