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Part Time Remote Customer Support Jobs in Washington

Maventri

Senior Bookkeeper (Remote)

Ashburn, VA · Remote

$25 - $30/hr

MAVENTRI is seeking a Senior Bookkeeper to support multiple clients with day-to-day accounting ... Hourly rate commensurate with experience * Part-time, remote position Ideal Candidate This role is ...

DataAnnotation

Pyxis Technician

Washington, DC · Remote

$20/hr

... Support & Ambulatory Operations. Benefits Full-time or part-time remote position Choose which projects you want to work on Flexible schedule Projects are paid hourly starting at $20+ per hour Bonuses ...

DataAnnotation

Post-Acute Care Coordinator

Annapolis, MD · Remote

$20/hr

... Support & Ambulatory Operations. Benefits Full-time or part-time remote position Choose which projects you want to work on Flexible schedule Projects are paid hourly starting at $20+ per hour Bonuses ...

DataAnnotation

Quality Systems Manager

Washington, DC · Remote

$20/hr

... Support & Ambulatory Operations. Benefits Full-time or part-time remote position Choose which projects you want to work on Flexible schedule Projects are paid hourly starting at $20+ per hour Bonuses ...

DataAnnotation

Credentialing Manager

Washington, DC · Remote

$20/hr

... Support & Ambulatory Operations. Benefits Full-time or part-time remote position Choose which projects you want to work on Flexible schedule Projects are paid hourly starting at $20+ per hour Bonuses ...

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Part Time Remote Customer Support information

What are the key skills and qualifications needed to thrive as a Part Time Remote Customer Support representative, and why are they important?

To thrive as a Part Time Remote Customer Support representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding patience, active listening, and adaptability make someone stand out in this role. These skills ensure efficient resolution of customer issues and contribute to a positive customer experience in a virtual work environment.

How does working as a part-time remote customer support agent typically impact work-life balance?

Part-time remote customer support roles generally offer significant flexibility, allowing individuals to better manage personal commitments alongside work. However, you may need to accommodate varying shift schedules, including evenings or weekends, based on business needs and customer demand. Successful remote agents often set clear boundaries and create a dedicated workspace to minimize distractions. Effective communication with your team and supervisors is essential, as most collaboration happens virtually. This flexibility can be a major advantage, but it's important to stay organized and proactive to maintain a healthy work-life balance.

What is a Part Time Remote Customer Support job?

A Part Time Remote Customer Support job involves assisting customers with their inquiries, problems, or requests via phone, email, chat, or social media, while working from a location outside the traditional office—usually from home. These roles typically require fewer hours than full-time positions and can offer flexible schedules. Duties often include answering questions, troubleshooting issues, and ensuring customer satisfaction. Remote customer support jobs are popular for those seeking work-life balance or supplemental income, and generally require good communication skills and a reliable internet connection.
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Part Time Remote Customer Support jobs near you

Customer Support Specialist- Bioinformatics

Revvity

Annapolis, MD • Remote

$70K - $80K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Revvity rating

9.5

Company rating: 9.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Revvity | About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the worlds greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason were able to push boundaries in pursuit of better human health.

Find your future at Revvity.

The Big Picture:

Join us as the go-to technical ally for Newborn Screening scientists and bioinformatics users. You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. This is a remote-first role with up to 40% travel for on-site support, training, and collaborations.

What's in it for you:

  • Experience personalized career journeys with growth-oriented development opportunities.
  • Engage in purpose-driven work that makes a positive impact on society.
  • Be part of a values-driven culture that fosters inclusivity and innovation.
  • Placeholder for local benefits

Your Superpowers in Action:

  • Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.
  • Troubleshoot and reproduce issues across NGS workflows, from pipeline configuration to data quality control.
  • Translate complex bioinformatics concepts into clear, actionable guidance tailored to user needs.
  • Collaborate with product and engineering to escalate defects, influence roadmaps, and advocate for customer priorities.
  • Partner with the sales team to support software product demonstrations and technical evaluations.

Basic qualifications:

  • Bachelors degree or higher in bioinformatics, computational biology, computer science, or a related field.
  • 2 years of hands-on experience analyzing next generation sequencing data; familiarity with NGS data formats, pipelines, and quality control processes.
  • Strong communication and problem-solving skills.
  • 40% Travel

Preferred qualifications:

  • Experience in clinical genetics laboratory(Bioinformatics for sequencing)
  • Experience in / understanding of a Newborn Screening laboratory setup will be an advantage
  • Background supporting NGS analysis pipelines or clinical genomics software in a customer-facing role.
  • Familiarity with cloud computing.
  • Masters degree in bioinformatics, computational biology

The pay range for this full-time position is a salary $70,000.00 - $80,000.00 USD Annually. This range reflects the minimum and maximum target for a new hire in this position. The pay offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.

#LI_MB1


What do we offer?

We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:

  • Medical, Dental, and Vision Insurance Options
  • Life and Disability Insurance
  • Paid Time-Off
  • Parental Benefits
  • Compassionate Care Leave
  • 401k with Company Match
  • Employee Stock Purchase Plan

Learn more about Revvitys benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.

For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.

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About Revvity

Sourced by ZipRecruiter

Industry

Biotechnology research and development

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

2023

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