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Part Time Remote Customer Support Jobs in Tennessee

Circadia Health

Physician

Nashville, TN · On-site +1

$200/hr

This is a part-time, remote role supporting dedicated facility NPs. What You'll Do Nurse ... Work collaboratively with cross-functional teams, including NPs, product development, and customer ...

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Circadia Health

Physician

Nashville, TN · Remote

$200/hr

This is a part-time, remote role supporting dedicated facility NPs. What You'll Do Nurse ... Work collaboratively with cross-functional teams, including NPs, product development, and customer ...

New

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All JobsPart Time Remote Customer Support JobsPart Time Remote Customer Support Jobs in Tennessee

Part Time Remote Customer Support information

How does working as a part-time remote customer support agent typically impact work-life balance?

Part-time remote customer support roles generally offer significant flexibility, allowing individuals to better manage personal commitments alongside work. However, you may need to accommodate varying shift schedules, including evenings or weekends, based on business needs and customer demand. Successful remote agents often set clear boundaries and create a dedicated workspace to minimize distractions. Effective communication with your team and supervisors is essential, as most collaboration happens virtually. This flexibility can be a major advantage, but it's important to stay organized and proactive to maintain a healthy work-life balance.

What is a Part Time Remote Customer Support job?

A Part Time Remote Customer Support job involves assisting customers with their inquiries, problems, or requests via phone, email, chat, or social media, while working from a location outside the traditional office—usually from home. These roles typically require fewer hours than full-time positions and can offer flexible schedules. Duties often include answering questions, troubleshooting issues, and ensuring customer satisfaction. Remote customer support jobs are popular for those seeking work-life balance or supplemental income, and generally require good communication skills and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a Part Time Remote Customer Support representative, and why are they important?

To thrive as a Part Time Remote Customer Support representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding patience, active listening, and adaptability make someone stand out in this role. These skills ensure efficient resolution of customer issues and contribute to a positive customer experience in a virtual work environment.
What are popular job titles related to Part Time Remote Customer Support jobs in Tennessee? For Part Time Remote Customer Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Customer Support jobs in Tennessee look for? The top searched job categories for Part Time Remote Customer Support jobs in Tennessee are:
What cities in Tennessee are hiring for Part Time Remote Customer Support jobs? Cities in Tennessee with the most Part Time Remote Customer Support job openings:
Part Time Remote Customer Support jobs near you
Infographic showing various Part Time Remote Customer Support job openings in Tennessee as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Remote Full time and Part time Call Center Agent

Cerida Investment Corp

Nashville, TN • Remote

$15/hr

Full-time, Part-time

Posted 17 days ago

Job description

Customer Service Agent – Remote

Job Type: Full-time and Part-time – Work from Home

Hours: Open availability 7 days

Salary: $15.00

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.

Job Summary:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Required Knowledge /Skills / Abilities / Qualifications:

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience

WAH Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.