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Part Time Remote Customer Service Jobs in Lawrence, MA

Symmetry

Remote Work Sales Agent

Boston, MA · Remote

$180K/yr

Build and maintain strong relationships with clients, providing exceptional customer service ... Our part-time agents who follow our system make approximately $30k-60k in their first year * Our ...

Symmetry

Remote Work Sales Agent

Boston, MA · On-site +1

$180K/yr

Build and maintain strong relationships with clients, providing exceptional customer service ... Our part-time agents who follow our system make approximately $30k-60k in their first year * Our ...

G-P

Office Coordinator - Part Time

Boston, MA · On-site +1

$48K - $60K/yr

Impeccable customer service and interpersonal skills; ability to engage in a positive manner with ... part-time position will be prorated accordingly)

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Part Time Remote Customer Service information

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How much do part time remote customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time remote customer service in Lawrence, MA is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.92 per hour, depending on experience, location, and employer.

What is a part time remote customer service?

A part time remote customer service job involves assisting customers with inquiries, issues, or orders from a location outside of a traditional office, typically from home. These roles usually require strong communication skills, a reliable internet connection, and the ability to work flexible hours. Duties may include answering phone calls, responding to emails or chat messages, and helping resolve customer concerns. This job is ideal for individuals seeking work-life balance or supplementary income while working remotely.

What are the key skills and qualifications needed to thrive as a part time remote customer service representative?

To thrive as a Part Time Remote Customer Service representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer systems is often required. Exceptional patience, active listening, and self-motivation help individuals excel in a remote environment. These skills ensure efficient customer support, high satisfaction rates, and effective independent work.

What are some common challenges faced in a part time remote customer service role, and how can I prepare for them?

Part-time remote customer service roles often present challenges such as managing time effectively, staying motivated without in-person supervision, and handling a variety of customer concerns through digital channels. To prepare, it's important to establish a dedicated workspace, develop strong written and verbal communication skills, and familiarize yourself with the company's support tools and resources. Regularly checking in with your team virtually and seeking feedback can also help you stay connected and improve your performance.

Are there any legitimate part-time remote customer service jobs?

Part-time remote customer service jobs are widely available and often involve handling customer inquiries via phone, email, or chat platforms. Reputable companies typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. Job seekers should verify the legitimacy of listings and avoid positions that ask for upfront fees or personal financial information.

What are the most commonly searched types of Remote Customer Service jobs in Lawrence, MA?

The most popular types of Remote Customer Service jobs in Lawrence, MA are:

What job categories do people searching Part Time Remote Customer Service jobs in Lawrence, MA look for?

The top searched job categories for Part Time Remote Customer Service jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Part Time Remote Customer Service jobs?

Cities near Lawrence, MA with the most Part Time Remote Customer Service job openings:

Part Time Remote Customer Service jobs near you
Infographic showing various Part Time Remote Customer Service job openings in Lawrence, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,018 per year, or $19.7 per hour.

Senior Tax Manager (100% Remote -- Full-Time or Part-Time)

BooksTime, Inc.

Malden, MA • Remote

$45 - $65/hr

Full-time, Part-time

Retirement, PTO

Re-posted 2 days ago

Job description

This is a remote position.

Are you an experienced accounting professional with a tax background, ready to grow into a leadership role as we build our US tax practice?

BooksTime is looking for an experienced, tax-savvy accountant who is excited about leadership, technology, and strong client relationships. This is a unique opportunity to start by doing the high-level senior accounting work you already do well — and then, little by little, grow into a Senior Tax Manager role, taking ownership of our US tax engagements and eventually helping lead the tax practice as it scales.

BooksTime is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies. We're building a modern, technology-forward accounting company that embraces automation and innovation — alongside trusted partner relationships with our clients — to create better experiences for both clients and team members.

If you're looking for meaningful work, real career growth, flexibility, and the chance to help shape a tax practice from the ground up, we'd love to hear from you.

Why Join BooksTime?

A Clear Path into Tax Leadership

You'll begin in a senior accounting capacity and progressively take on more tax responsibility — reviewing returns, building processes, and ultimately helping lead our US tax practice. We promote from within and invest in people who want to grow.

High-Impact Work

You'll work directly with business owners and leadership teams to improve financial visibility, accounting operations, and tax outcomes — and your decisions will shape how the practice runs.

Modern Accounting Environment

We embrace technology, automation, process improvement, and AI-enabled tools to continuously improve the way we serve clients and support our teams.

Variety & Continuous Learning

Our clients span multiple industries, systems, and business models, providing constant opportunities to learn, grow, and solve new challenges.

Flexible Remote Culture

We believe flexibility and accountability can coexist. Our remote-first culture is built on trust, communication, collaboration, and ownership.



Requirements
What You'll Do

In this role, you will start by:

  • Leading accounting relationships for a portfolio of clients as a trusted advisor
  • Reviewing and analyzing financial statements and serving as a high-level resource for complex accounting issues
  • Supporting and mentoring our international bookkeeping team
  • Preparing and reviewing US tax returns (individual and business) alongside our existing tax resources
  • Collaborating on internal process, technology, and efficiency initiatives

As you grow into the Senior Tax Manager role, you'll take on:

  • Ownership of review and sign-off on US federal and state returns (1040, 1120, 1120-S, 1065, and 990 as the practice grows)
  • Building a team of tax preparers, including our offshore staff in the Philippines
  • Setting quality control, workflows, and tax-season capacity planning
  • Acting as a tax advisor on planning and strategy for SME
  • Partnering with ownership to shape service lines and grow the practice

Who We're Looking For

We're looking for someone who is:

  • Comfortable taking ownership and leading client relationships independently
  • An excellent communicator and relationship-builder
  • Knowledgeable in US taxation, with the judgment to review and stand behind a return
  • Experienced in managing or mentoring people, and interested in leading a team
  • Adaptable and eager to learn new technologies, systems, and modern accounting practices
  • Organized and able to manage multiple priorities and deadlines
Ideal experience includes:
  • Active US CPA (or EA) — strongly preferred for a role that grows into signing returns
  • Several years of US tax experience (individual and business returns)
  • Senior accounting leadership: Controller, Accounting Manager, CAS, or public accounting
  • Experience managing multiple clients or entities and mentoring teams
  • Experience with cloud-based accounting and professional tax

Benefits


Benefits include:

  • 100% remote

  • Full-time and part-time opportunities available

  • Schedules are flexible outside recurring collaboration windows with our international team. Team collaboration hours generally occur several mornings per week around 9:00–11:00 a.m. ET

  • A defined growth path from senior accountant work into Senior Tax Manager

  • Simple IRA with employer matching after 2 years

  • PTO for eligible employees


Pay:
  • $45.00-$65.00 per hour, based on experience, skills, and work location. Final offer determined during the interview process.