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Entry Level Remote Customer Service Jobs in Lawrence, MA

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Lowell, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Fisher Agencies

Remote Leadership Trainee

Boston, MA · On-site +1

This entry-level position offers a unique opportunity to develop leadership skills through ... Previous experience in sales, customer service, or leadership is a plus but not required Benefits

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All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Lawrence, MA

Entry Level Remote Customer Service information

See Lawrence, MA salary details

$10

$19

$28

How much do entry level remote customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level remote customer service in Lawrence, MA is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Lawrence, MA? The most popular types of Remote Customer Service jobs in Lawrence, MA are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Lawrence, MA? For Entry Level Remote Customer Service jobs in Lawrence, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Lawrence, MA look for? The top searched job categories for Entry Level Remote Customer Service jobs in Lawrence, MA are:
What cities near Lawrence, MA are hiring for Entry Level Remote Customer Service jobs? Cities near Lawrence, MA with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Lawrence, MA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,018 per year, or $19.7 per hour.

Entry Level Remote Customer Onboarding Representative

AO Globe Life

Nashua, NH • On-site, Remote

Full-time

Medical, Life

Posted 9 days ago

Job description

Remote Client Success Specialist
Company: Globe Life AO
Location: Fully Remote
At Globe Life AO, we are passionate about creating opportunities that empower individuals to achieve professional success while maintaining a healthy work-life balance. We are excited to offer 100% remote, work-from-home roles for self-motivated professionals dedicated to delivering exceptional client experiences.
As a Remote Client Success Specialist, you'll connect with both current and prospective clients daily, providing expert product knowledge and personalized support to meet their needs. If you are driven by growth, thrive in a mentorship-driven environment, and aim for success, this role is the perfect fit for you.
Why Choose Globe Life AO?
  • Work-from-Home Flexibility: Enjoy the comfort and convenience of remote work.
  • Comprehensive Training: Access virtual workshops and world-class training resources.
  • Competitive Compensation: Weekly pay, performance-based bonuses, and unlimited earning potential.
  • Union Benefits: OPEIU Local 277 representation and life insurance policies with accidental death benefits.
  • Health Support: Medical insurance reimbursement.
  • Career Growth: Leadership conventions, mentorship opportunities, and advancement potential.
  • Incentives & Team Building: Participate in incentive trips, team-building activities, and leadership development programs.

What You'll Do:
  • Onboard New Clients: Guide new members through a seamless enrollment process.
  • Deliver Exceptional Service: Address client needs with professionalism and care.
  • Develop Tailored Solutions: Create and evaluate plans that align with client goals.
  • Respond Promptly: Manage client inquiries and provide timely solutions.
  • Expand Your Reach: Utilize networking strategies to grow your business.
  • Maintain Compliance: Ensure adherence to company policies and state regulations.
  • Optimize Productivity: Efficiently manage appointments and schedules to meet goals.

What We're Looking For:
  • Excellent communication skills with a focus on active listening and problem-solving.
  • A quick learner who thrives in a dynamic, fast-paced environment.
  • A team player who excels in both collaborative and independent settings.
  • A strong work ethic and a results-driven mindset.

Why This Role Matters:
At Globe Life AO, we don't just offer jobs; we offer a chance to make a real impact. As a Client Success Specialist, you'll play a vital role in helping clients secure their futures while advancing your career in a supportive, high-performing environment.
Ready to Join Us?
Take the next step toward a dynamic and fulfilling career. Apply now and start your journey with Globe Life AO today!

Apply