Job Summary
The Piece-Rate Housekeeper maintains cleanliness standards in hotel units, condos, and shared public areas. This role consistently meets resort guest-satisfaction standards for cleanliness and service. Piece-rate housekeeper’s wages are based on number and type of units cleaned. Average rate is approximately $25.00 - $30.00 per hour. Must have housekeeping experience.
Job Duties and Responsibilities
- Clean guest rooms, corridors, lobbies, stairways, elevators and lounges.
- Sweep, scrub, mop and polish floors.
- Vacuum clean carpets, rugs and draperies.
- Dust and polish furniture and fittings.
- Clean exterior entrances, decks, and furniture to include BBQ grills.
- Empty and clean trash and recycling containers and dispose of trash in a sanitary manner.
- Clean wash basins, mirrors, tubs and showers
- Distribute linen, towels and room supplies using wheeled carts or by hand.
- Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies and in-room literature.
- Report Unit Inventory variances to Team Leader after each cleaning.
- Keep housekeeping storage area and vehicle stocked and orderly at all times.
- Replace dirty linens with clean items and make beds following resort protocol.
- Realign furniture and amenities according to prescribed layout.
- Store all dirty laundry in line with company policy
- Respond to guest queries and requests
- Deliver any requested housekeeping items to guest rooms
- Ensure confidentiality and security of guest rooms.
- Follow all company safety and security procedures.
- Report any maintenance issues, safety hazards, and damage of property.
- Follow lost and found procedures.
- Other duties as assigned.
Job Specifications
Competencies:
- Strong communication skills, including active listening and asking clarifying questions.
- Integrity including honesty and high ethical standards.
- Attention to detail.
- Have high work standards including the ability to meet performance standards without supervision.
Education:
- High School diploma or equivalent preferred
Physical & Other Requirements:
- While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.
- The employee is frequently required to reach with hands and arms.
- The employee is occasionally required to climb or balance.
- The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Evenings, weekends and holidays are a regular part of the schedule.
- Must have excellent attendance and conduct record for consideration.
- Must have unrestricted and insurable driving record.
- Non-smoking candidates preferred.
Job Specifications
Competencies:
· Good communication skills including the ability to listen carefully and ask the right questions to gain clarification.
· Integrity including honesty and high ethical standards.
· Attention to detail.
· Have high work standards including the ability to meet performance standards without supervision.
Education:
· High School diploma or equivalent preferred
Physical & Other Requirements:
· While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.
· The employee is frequently required to reach with hands and arms.
· The employee is occasionally required to climb or balance.
· The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
· Evenings, weekends and holidays are a regular part of the schedule.
· Must have excellent attendance and conduct record for consideration.
· Must have unrestricted and insurable driving record.
· Non-smoking candidates preferred.