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Part Time Phone Operator Jobs in Illinois (NOW HIRING)

NorthShore

Hospital Operator

Chicago, IL · On-site

$18.38 - $26.65/hr

SWH Swedish Hospital Chicago * Full Time/Part Time: Part-time (24 hours) * Hours: Monday-Friday: Thurs-Sat 4:3pm-1:00am * on Call: Yes * Holidays: Yes A Brief Overview: The Hospital Operator serves ...

DU-COMM

911 Alarm Board Operator (Part-Time)

Wheaton, IL · On-site

$23.80 - $30.44/hr

... phone calls from business owners, alarm companies, member agencies, citizens, and completing ... the Part-Time Alarm Board Operator position is $23.80 - $30.44 per hour, depending upon ...

Audacy, Inc.

670 The Score Board Operator

Chicago, IL

$16.83/hr

Program Manager Employment Type: Part-Time Pay Transparency: $16.83/Hr. - $16.83/Hr. Location(s ... In addition, you may help administer contests, answer listener phone calls, screen listener calls ...

The UPS Store #5876

Part-Time Center Associate

Deer Park, IL

$16 - $21.25/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #6591

Part-Time Center Associate

Chicago, IL

$16.25 - $21.75/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

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All JobsPhone Operator JobsPart Time Phone Operator JobsPart Time Phone Operator Jobs in Illinois

Part Time Phone Operator information

What are the key skills and qualifications needed to thrive as a part time phone operator?

To thrive as a Part Time Phone Operator, you need excellent verbal communication, active listening, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and office productivity tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help you provide outstanding service and handle challenging callers. These skills ensure efficient call handling, positive customer experiences, and smooth workflow within an organization.

What does a part time phone operator do?

A Part Time Phone Operator is responsible for answering incoming calls, directing callers to the appropriate departments or individuals, and providing information to customers or clients. They may also take messages, schedule appointments, and perform basic administrative tasks. Typically, part time phone operators work flexible hours, making this role suitable for students or those seeking supplemental income. Excellent communication skills and a professional phone manner are essential for success in this position.

What are some common challenges faced by part time phone operators, and how can they be managed effectively?

Part-time phone operators often face challenges such as managing high call volumes during peak hours and addressing diverse customer inquiries efficiently. Staying organized, utilizing call scripts, and developing strong listening skills can help operators handle these situations smoothly. Additionally, operators frequently collaborate with other departments to resolve complex issues, so effective communication and a willingness to learn about different aspects of the organization are essential. Support from supervisors and regular training sessions also contribute to successfully managing these challenges.

What is the difference between Part Time Phone Operator vs Customer Service Representative?

AspectPart Time Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or higher
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
Industry UsageTelecommunications, hospitality, healthcareRetail, tech, finance, healthcare
Job FocusHandling incoming/outgoing calls, basic infoAssisting customers, resolving issues, sales

While both roles involve communication via phone, Part Time Phone Operators primarily handle basic call routing and information, often in specific industries like healthcare or hospitality. Customer Service Representatives typically provide broader support, including problem-solving and sales, across various industries. The main difference lies in scope and responsibilities, with Customer Service Reps often engaging in more complex interactions.

What are the most commonly searched types of Phone Operator jobs in Illinois? The most popular types of Phone Operator jobs in Illinois are:
Part Time Phone Operator jobs near you
Infographic showing various Part Time Phone Operator job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Service Specialist/Phone Operator

Alarm Systems

Quincy, IL • On-site

Part-time

Re-posted 21 days ago

Job description

Salary: $15/hr DOE

We have immediate part-time openings with the potential for full time. **This is NOT remote.**

Since 1974, we at Midwest Answer have been serving our customers and their callers with answering services that are professional, flexible, responsive and always friendly. We provide answering services of all kinds, as well as more customized options for specialized needs such as medical answering service, legal answering service and small government answering service. Midwest Answer is looking for someone with excellent customer service skills to join our team as an answering service agent. Open availability is required to cover other shifts as needed (absences, vacation, etc.).

An ideal candidate will be comfortable speaking with people in a variety of business types. Multitasking and computer skills are a must. Professional phone presence, great spelling and grammar skills, accuracy, and strong attention to detail are required. A background check is required. Training is provided. This is NOT remote so you will need reliable transportation to the office.

If you would like to be considered for this position, please send a CURRENT resume.