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Part Time Member Services Representative Jobs in Raleigh, NC

Planet Fitness

Member Services Representative

Durham, NC · On-site

$9.50/hr

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes ...

Planet Fitness

Member Services Representative

Durham, NC · On-site

$9.50/hr

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes ...

Planet Fitness

Member Services Representative

Durham, NC · On-site

$9.50/hr

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * People with positive mental attitudes ...

Excel Fitness

Member Services Rep Weekend

Raleigh, NC · On-site

Communicate with members and create a high level of member service. * Stock retail and janitorial ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

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Part Time Member Services Representative information

See Raleigh, NC salary details

$8

$15

$23

How much do part time member services representative jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for part time member services representative in Raleigh, NC is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $18.46 per hour, depending on experience, location, and employer.

What does a Part Time Member Services Representative do?

A Part Time Member Services Representative assists customers or members by answering questions, resolving issues, and providing information about products or services, often in a bank, credit union, gym, or membership-based organization. They handle transactions, process membership applications, update account information, and ensure a positive customer experience. Because the role is part-time, hours may vary, but strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a Part Time Member Services Representative, and why are they important?

To thrive as a Part Time Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring positive member experiences, resolving inquiries efficiently, and maintaining the organization’s reputation.

What are some common challenges faced by Part Time Member Services Representatives, and how can they be managed?

Part Time Member Services Representatives often manage high volumes of member inquiries and requests, which can be challenging when balancing multiple tasks simultaneously. Adapting to changing schedules and ensuring consistent, high-quality service during peak hours are also common hurdles. Success in this role involves strong organizational skills, effective communication, and a willingness to collaborate with team members to resolve issues quickly. Regular training and feedback from supervisors help representatives stay informed and confident in handling diverse member needs.
What cities near Raleigh, NC are hiring for Part Time Member Services Representative jobs? Cities near Raleigh, NC with the most Part Time Member Services Representative job openings:
Part Time Member Services Representative jobs near you
Infographic showing various Part Time Member Services Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,172 per year, or $15.5 per hour.
Part Time - Member Services Support

Part Time - Member Services Support

State Employees' Credit Union

Raleigh, NC • On-site

Part-time

Posted 19 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
PURPOSE:
To provide exemplary member service through all delivery channels, handle functions such as cash box management, account opening and maintenance, phone inquiries, safe deposit boxes, and all other services as needed.
DIMENSIONS:
This person greets members and responds to their needs or directs them to the appropriate person, department or source. Dispenses information about various types of accounts and other Credit Union services. Members compose a cross section of our community and require people-oriented employees with patience, enthusiasm, professionalism, confidentiality, maturity, and good communication skills.
DUTIES:
Handle establishment of new membership, open all accounts, and
process changes in accounts.
Educate members on available services and make recommendations based
on their needs.
Key all required transactions into the Margo system and balance cash drawer
with accuracy.
Assist members with account problems, checking reconciliations, or
errors in transactions.
Grant subsequent advances on existing credit cards, open lines and home
equity lines of credit - consult with an approving officer prior to advance.
Answer phone, file paperwork, scan documents into Image System, and
perform other clerical duties as needed.
Other duties as assigned.
REQUIREMENTS:
Should possess a high level of self-control, self-confidence, good basic mathematical skills, good organizational and communication skills, positive attitude, and neat appearance.
Fast-paced environment - must be able to use sound judgment when making decisions and work well under pressure.
Must be willing to engage in ongoing training and professional development.
Other training and education as required by management.
Should have basic computer skills.
Attendance in accordance with assigned schedule is required
Must be able to speak English fluently.
Must be able to cooperate and collaborate with co-workers.
Must be cordial in all interactions with members and co-workers.
Must adhere to the work schedule and attendance policy established by manager.
JOB ENVIRONMENT:
Office setting with physical proximity to other employees.
Some background noise from other employees, copy machine, and telephone.
PHYSICAL DEMANDS:
Uses hands and fingers to lift telephone receiver to answer incoming calls and transfer such calls to appropriate destination.
Uses hands and fingers to press keys on adding machine to add information for member transactions.
Uses hands and fingers to press keys on a computer keyboard to enter data and retrieve information.
Sits 80%, stands 10%, and walks 10% of the time.
Must communicate clearly to answer members questions and to describe member services.
Must listen intently to members questions and concerns in order to facilitate quality service.
Visual acuity is necessary in completing forms for members, such as check order forms, deposit and withdrawal slips, savings documentation, etc.
May order supplies for the branch using computer terminal.
Maintains manual cash drawer, counting currency daily to balance cash drawer.
May climb stairs when branch is located on multiple levels.
Must be able to comprehend and carry out verbal and written instructions.
Must be able to lift 5 pounds
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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