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Part Time Member Services Representative Jobs in Utah

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Part Time Member Services Representative information

What does a part time member services representative do?

A Part Time Member Services Representative assists customers or members by answering questions, resolving issues, and providing information about products or services, often in a bank, credit union, gym, or membership-based organization. They handle transactions, process membership applications, update account information, and ensure a positive customer experience. Because the role is part-time, hours may vary, but strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a part time member services representative?

To thrive as a Part Time Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and basic office applications is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring positive member experiences, resolving inquiries efficiently, and maintaining the organization’s reputation.

What are some common challenges faced by part time member services representatives, and how can they be managed?

Part Time Member Services Representatives often manage high volumes of member inquiries and requests, which can be challenging when balancing multiple tasks simultaneously. Adapting to changing schedules and ensuring consistent, high-quality service during peak hours are also common hurdles. Success in this role involves strong organizational skills, effective communication, and a willingness to collaborate with team members to resolve issues quickly. Regular training and feedback from supervisors help representatives stay informed and confident in handling diverse member needs.

What are the most commonly searched types of Member Services Representative jobs in Utah?

The most popular types of Member Services Representative jobs in Utah are:

Part Time Member Services Representative jobs near you
Infographic showing various Part Time Member Services Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Financial Service Representative (PT)

Goldenwest Credit Union

Spanish Fork, UT • On-site

Full-time, Part-time

Retirement, PTO

Posted 25 days ago

Goldenwest Credit Union rating

6.3

Company rating: 6.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

WHO WE ARE

Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive/commission schedule. We provide outstanding benefits, including:

• Paid time-off (we pay you to take 22 days off!)

• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)

• Retirement (we pay 100% of your pension and match your 401K!)

• And many, many more…

If what we offer interests you and you are committed to being part of an extraordinary team, apply now! We’d love to create a mutually beneficial partnership!

 

WHAT WE LOOK FOR

Ideal candidates will exhibit an energetic, friendly and positive attitude! We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren’t afraid to grow! We are an organization of people helping people!

Key Competencies

• Strong ability to think critically and solve problems.

• Timely and meticulous attention to verbal and written communication.

• Devotion to earning and maintaining member trust.

• Attentiveness to professionalism in appearance and action.

 

WHAT YOU CAN EXPECT

Our Financial Service Representatives eagerly assist members and prospective members with currency transactions, opening new accounts, and consumer loan needs.

Location, Schedule Availability & Salary Information

• 891 N Main Street, Spanish Fork, UT, 84660

• Monday through Friday 1:00 PM – 6:15 PM. Rotating Saturday 8:30 AM - 2:30 PM

• Part-time, 25 hours per week

• $15.00 per hour, based on experience and performance + Bonus + Incentive

Essential Duties & Responsibilities

• Cultivate and effectively manage long-term, trusting relationships.

• Complete teller transactions.

• Open new accounts.

• Process consumer loan applications.

• Assist members by phone while business is being developed.

• Pair corresponding credit union products and services with members’ financial needs.

• Provide consistent member follow-up.

• Comply with all regulations as required by law.

• Actively participate in continuing education related to credit union career development.

Experience, Education & Certification

• High school diploma required

• Prior retail or consumer lending experience is preferred

What Goldenwest Credit Union employees say

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Benefits

Hours and flexibility

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