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Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Facility Security is responsible for shipping and receiving items within the Utah Valley Convention Center along with the prevention, detection, and reporting of safety concerns on UVCC property; it assists staff, clients, and visitors to the facility.

This role pays an hourly rate of $13.00-$15.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until September 25, 2026

Located in historic downtown Provo, Utah, the Utah Valley Convention Center opened its doors in 2012 as the premiere meeting space in Utah County. The UVCC boasts the perfect blend of modern architecture, flexible meeting space, and breathtaking interior and exterior views of the nearby Wasatch Mountains. This combined with its functional floor plan makes it the perfect venue to host any event.

• Responsible for shipping and receiving items moving throughout the facility. Log all items entering and leaving the facility.
• Coordinate with outside vendors to ensure proper load-in and load-out procedures are adhered to.
• Maintain files of sign-in sheets for events.
• Prepare and review incident reports for adherence to established standards; take corrective measures when necessary.
• Monitor and administer proper sign-in/out policies; monitor security system and report abnormalities to Security Lead.
• Respond to all emergency situations.
• Inspect packages, meeting rooms, etc. (for detection of and/or prevention of violations of criminal law and company policy).
• Patrol assigned facility locations; lock and unlock doors as required.
• Monitor event activity areas as well as entrances and exits.
• Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards.
• Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder, or other emergency situations.
• Control parking and pedestrian and vehicular traffic.
• Observe general public; provide general information, directions, and assistance to facility guests; report suspicious behavior to Manager on Duty.
• Maintain a high degree of visibility and professionalism; respond to various situations, issues, and requests for assistance; prepare incident reports in accordance with departmental standards.
• Assist emergency medical personnel by directing traffic, crowd control, and securing needed equipment.
• Establish and maintain effective working relationships with those contracted in the course of work.
• Provide excellent customer service assistance to internal and external clients.

• Ability to work effectively in a fast-paced, service-oriented environment subject to frequently changing priorities.
• Familiar with good principles of supervision and training.
• Basic computer skills.
• Requires the ability to gather & interpret information and accurately complete required reporting procedures in a timely manner.
• Requires good judgment and the ability to maintain confidentiality as required.
• Knowledge of fire and public safety regulations.
• Knowledge of safe work practices.
• High school diploma or GED equivalent.
• Possession of or ability to obtain a valid current driver's license.
• Ability to work a flexible schedule including early mornings, days, evenings, overnights, weekends, holidays, extended (long) workdays, and extended numbers of days.
• Ability to recognize and resolve conflicts, being able to openly communicate clearly and concisely in writing and verbally with clients and staff.
• The employee must be able to work independently, without direct supervision.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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