Part Time Leafly Jobs (NOW HIRING)

Field Market Success Manager (1099 Contractor)

Part-Time • Cannabis Technology • New York, NY

This role is built for someone who doesn’t need to be managed — they need to be unleashed.

WHO WE’RE LOOKING FOR

We are not looking for someone who needs direction at every turn. The Field Market Success Manager is a rare hybrid: part brand builder, part account strategist, and fully self-directed. You will own your territory in New York with minimal oversight, and your results will speak for themselves.

ROLE SUMMARY

The Field Market Success Manager (FMSM) is a hybrid role that unites in-market brand activation with strategic customer success management. Operating on a part-time basis across the New York territory, this individual works independently to serve as the face of Leafly to consumers and retail dispensary partners alike — driving brand awareness through events and community engagement while owning retailer relationships to maximize product adoption, retention, and revenue growth.

Because this is a part-time, largely autonomous role, the person in this seat must be exceptionally organized, self-motivated, and capable of delivering full-time impact on a flexible schedule. This is not a role for someone who waits to be told what to do next.

KEY RESPONSIBILITIES

You will co-manage your own time across these two pillars.

In-Market Brand Activation

• Proactively identify and secure event opportunities, dispensary partnerships, and community activations across New York — don’t wait for the calendar to come to you

• Represent Leafly at dispensary locations, consumer events, trade shows, and industry activations

• Educate consumers, patients, and budtenders on the full Leafly platform: app features, shopping, deals, and strain tools — far beyond basic brand awareness

• Build and maintain genuine, lasting relationships with in-store dispensary personnel including managers, buyers, and floor staff

• Self-direct content creation across approved social media platforms; capture photos, video, and event assets for post-event recaps without needing prompts to do so

• Coordinate your own event logistics including setup, breakdown, and vendor communication

• Proactively ensure all activities comply with New York cannabis regulations and Leafly brand standards

• Submit timely, detailed field recaps covering store visits, events, and budtender engagement — on time, every time, without reminders

Customer Success Management

• Partner with a portfolio of New York retail dispensary accounts post-onboarding, managing the full relationship lifecycle with minimal supervision

• Take the initiative to check in with accounts before problems arise — don’t wait for inbound escalations

• Partner with the Onboarding team to ensure new accounts are set up for success from day one

• Develop and execute change management plans to increase product adoption at both the individual account and portfolio level

• Proactively identify at-risk accounts and intervene early; do not wait to be assigned a save play

• Collaborate with Market Managers on renewals, upsell handoffs, and long-term account strategy

• Advocate for customer needs cross-functionally and drive communication back to the account without needing to be chased

Market Intelligence amp; Reporting

• Independently gather and surface competitive intelligence, consumer feedback, and market trends from the field

• Monitor changes in the New York dispensary landscape and communicate relevant insights to the marketing and sales teams proactively

• Maintain accurate, up-to-date account records and activity logs in Salesforce — your CRM hygiene reflects your professionalism

• Bring ideas from the field back to the team: campaign suggestions, event leads, product gaps, and emerging partnership opportunities

WHAT YOU BRING

Required

• 2+ years in customer success, account management, field marketing, brand ambassadorship, or a comparable role — cannabis, retail, or tech preferred

• A proven track record of operating independently: managing your own pipeline, schedule, and priorities without daily direction

• Strong verbal and written communication skills; you can walk into any dispensary or account meeting and make an immediate impression

• Proficiency with CRM tools (Salesforce preferred) and comfort working with data and performance metrics

• Exceptional organizational skills — you track your own follow-ups, deadlines, and commitments without being reminded

• High comfort with ambiguity; you adapt quickly when priorities shift or the regulatory environment changes

• Must be 21 years of age or older

• Valid driver’s license and reliable transportation for in-market travel across New York

• Availability for evenings and weekends as required by event schedules

Preferred

• Knowledge of New York’s cannabis regulatory landscape and retail market dynamics

• Prior experience with event coordination, brand activation, or field marketing programs

• Familiarity with Google Workspace, Excel, and basic performance reporting

• Ability to lift event materials up to 35 lbs and stand for extended periods

• Bachelor’s degree from a 4-year college or university

HOW WE MEASURE SUCCESS IN THIS ROLE

Because this is a part-time, autonomous role, performance is measured on outcomes — not hours logged. We will evaluate this person on:

• Territory account health scores and retention rates

• Dispensary visit frequency and quality of field recaps submitted

• Event activations sourced and executed per quarter

• Upsell opportunities identified and handed to MMs

• Timeliness and accuracy of Salesforce activity logging

• Proactiveness: Are you surfacing issues and ideas before being asked?

COMPENSATION

Leafly offers a competitive part-time compensation package for this New York-based role:

• Hourly Rate: $42 – $48/hour depending on experience (New York market-adjusted)&