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Part Time It Helpdesk Jobs in Silver Spring, MD (NOW HIRING)

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

CACI International, Inc.

IT Project Support

Chantilly, VA · On-site

$61K - $129K/yr

Information Technology Time Type: Part time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Part-Time On-Call Percentage of Travel Required: None Type of Travel: Local

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All JobsIt Helpdesk JobsPart Time It Helpdesk JobsPart Time It Helpdesk Jobs in Silver Spring, MD

Part Time It Helpdesk information

See Silver Spring, MD salary details

$13

$23

$35

How much do part time it helpdesk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for part time it helpdesk in Silver Spring, MD is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.

What is a part time IT helpdesk?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a part time IT helpdesk professional?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part time IT helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

Is part time IT helpdesk a good entry-level IT job?

Part-time IT helpdesk roles are common entry-level positions that provide foundational experience in troubleshooting, customer service, and technical support. They often require basic knowledge of operating systems, networking, and helpdesk tools, making them suitable for those starting a career in IT.

What are the most commonly searched types of It Helpdesk jobs in Silver Spring, MD?

The most popular types of It Helpdesk jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Part Time It Helpdesk jobs?

Cities near Silver Spring, MD with the most Part Time It Helpdesk job openings:

Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Silver Spring, MD as of August 2026, with employment types broken down into 81% Full Time, 12% Part Time, 1% Temporary, and 6% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $49,780 per year, or $23.9 per hour.

Part-Time IT Support Assistant

TSTC

Arlington, VA

$18 - $30/hr

Part-time

Re-posted 14 days ago

Job description

Who Are We?

TSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. Built upon our Total Service - Total Commitment cornerstone, TSTC takes pride in our commitment to delivering excellence. Total Service - Total Commitment is our commitment to our employees, to our teams, and to our clients. 


WHAT WE'RE LOOKING FOR:
TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first point of contact for IT support across the organization. The ideal candidate is someone who can handle basic ticket management and troubleshooting while maintaining attention to detail. Additionally, the candidate needs to be able to communicate clearly with end users of all technical levels and is genuinely motivated to grow their career in IT.

This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month.

Candidates must reside within a reasonable commuting distance to Arlington, VA. 

Successful candidate MUST reside in a HUBZone. This is a requirement. Please visit https://maps.certify.sba.gov/hubzone/map#center=39.828200,-98.579500&zoom=5 to review your address. 

Basic Qualifications
  • 6 months to 2 years of experience in an IT support or customer service role
  • Basic understanding of Windows 10/11 operating systems
  • Familiarity with Microsoft 365 applications such as Outlook, Teams, and SharePoint
  • Strong verbal and written communication skills
  • Ability to follow documented procedures accurately and consistently
  • Comfortable working in a remote environment with minimal supervision
  • Strong organizational skills and ability to manage multiple priorities
  • Basic understanding of IT concepts such as Wi-Fi, encryption, MFA
  • Experience with any ticketing or help desk system is a plus
  • Reliable internet connection and a dedicated workspace for remote work
Security Clearance and Where You'll Work
    • Applicants selected must be a U.S. Citizen.
    • Candidates MUST reside in a HUBZone! This is a firm requirement. Please check your status before applying.
    • Position is 75% remote, but does require regular in office visits in Arlington, VA. 
    • Candidates must reside within a reasonable commuting distance to Arlington, VA. 
$18 - $30 an hour
Benefits at TSTC

Competitive Hourly Rates - Great pay and personal and team merit bonuses

Team Events - ERG memberships, virtual and in person events, and company contests

Flexible Work Options - Remote work allowed, flexible schedules, and telework opportunities. (varies per position)

Comprehensive Wellness Programs - Confidential employee assistance program (EAP). Wellness Resource Group and wellness events and challenges throughout the year.

All TSTC employees operate according to the terms of the specific contract under which they work. They are responsible for fulfilling the duties of the specific job and are accountable for complying with the terms and conditions of their employment, the TSTC Code of Conduct, and with applicable federal, state and local laws.

As TSTC is an Equal Opportunity Employer, we follow current Federal Discrimination Laws and we do not discriminate against any employee or applicant for employment. TSTC does not discriminate against any employee or applicant for employment due to race, color, national origin, citizenship, religion, creed, age, sex, disability, veteran status and liability for service in the U.S. Armed Forces or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected] or call us at (276) 496-4458.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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TSTC Robotics logo

About TSTC Robotics

Sourced by ZipRecruiter

Industry

Colleges, universities, and professional schools

Company size

11 - 50 Employees

Headquarters location

Waco, TX, US

Year founded

1991

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