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Part Time Insurance Customer Service Representative Remote Jobs

Activate Talent

Customer Service Representative

Richmond, VA · Remote

$15.75 - $21.50/hr

Customer Service Representative Job Type: Part-Time (PST Hours) About the Role We're looking for a ... This role is ideal for someone who thrives in a fast-paced, remote environment and is passionate ...

Activate Talent

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

Customer Service Representative Job Type: Part-Time (PST Hours) About the Role We're looking for a ... This role is ideal for someone who thrives in a fast-paced, remote environment and is passionate ...

Arrae

Customer Support Specialist

Los Angeles, CA · Remote

$19.50 - $26.25/hr

... Part-Time) (LA) Remote Insurance Customer Service Representative (Unlicensed) Remote Mortgage Customer Service Representative Santa Monica, CA $24.00-$27.00 2 hours ago WAH Mortgage Customer Service ...

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How much do part time insurance customer service representative remote jobs pay per year?

As of Jun 6, 2026, the average yearly pay for part time insurance customer service representative remote in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Part Time Insurance Customer Service Representative Remote jobs? Cities with the most Part Time Insurance Customer Service Representative Remote job openings:
What are the most commonly searched types of Insurance Customer Service Representative Remote jobs? The most popular types of Insurance Customer Service Representative Remote jobs are:
What states have the most Part Time Insurance Customer Service Representative Remote jobs? States with the most job openings for Part Time Insurance Customer Service Representative Remote jobs include:
Part Time Insurance Customer Service Representative Remote jobs near you
Infographic showing various Part Time Insurance Customer Service Representative Remote job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 57% Full Time, 40% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Part-Time Customer Service Representative

Activate Talent

Manhattan, NY • Remote

$17.75 - $24/hr

Part-time, Contractor

This job post has expired today. Applications are no longer accepted.

Job description

PART-TIME (REMOTE) – CUSTOMER SERVICE REPRESENTATIVE Position: Customer Service Representative Type of Contract: Independent Contractor Working Hours: 15–20 hours/week (Flexible schedule with some availability during business hours) Location: Remote (PT preferred, CT acceptable) Work from anywhere while supporting a fast-growing, mission-driven clean beauty brand! About the Company A leading clean beauty brand dedicated to sustainable, high-performance products is seeking a part-time Customer Service Representative to support its growing DTC operations. The brand is in an exciting phase of expansion and renewed momentum, and is looking for someone who can deliver thoughtful, high-touch customer support that reflects its values and commitment to exceptional service.

Scope of the Role You will be responsible for managing customer communications through Gorgias, resolving order issues, and ensuring a smooth post-purchase experience. You'll collaborate closely with Operations, Warehouse, and 3PL partners to support seamless fulfillment and elevate the customer journey. This role is ideal for someone proactive, organized, and passionate about customer care in the clean beauty space.

Duties and Responsibilities Manage all customer inquiries through Gorgias—email, chat, and social escalations (general social inquiries handled by the social team). Provide timely, accurate, and empathetic responses aligned with the brand voice and customer experience standards. Coordinate with internal Operations and 3PL partners on shipping concerns, inventory discrepancies, fulfillment inquiries, and order status updates.

Assist with 3PL customer service starting March 2026, ensuring order-specific issues are addressed promptly and escalated when needed. Support fraud checks, escalations, refunds, and special cases in partnership with the Head of Operations. Track recurring issues, identify patterns, and recommend process improvements.

Maintain and update CS macros, FAQs, and internal documentation for accuracy and efficiency. Monitor customer sentiment and support initiatives to maintain a best-in-class post-purchase experience. Assist with proactive outreach during high-volume moments such as launches, promotions, and holiday seasons.

Meet the brand's goal of responding to all customer inquiries within 2 business days (Support team is closed on weekends and major US holidays). Years of Experience 3–5 years of customer service experience in DTC, beauty, wellness, or consumer goods (5+ years preferred). Background Strong written communication skills with the ability to deliver warm, polished, brand-aligned responses.

Highly organized with excellent follow-through and attention to detail. Experience working cross-functionally and handling multiple priorities. Solutions-driven, empathetic, calm under pressure, and able to work independently.

Tools & Software Proficiency with Gorgias or similar helpdesk platforms required. Comfortable using CRM systems, communication tools, and documentation platforms. #J-18808-Ljbffr

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