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Part Time Insurance Call Center Jobs in Texas (NOW HIRING)

Cowabunga Vegas

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Job Type Part-time, Temporary Description Pyek Group is seeking to hire talented and motivated ... Use effective problem-solving skills to help customers resolve issues on the first call as quickly ...

U-Haul

Call Center Agent (Part-Time)-10

Lewisville, TX · On-site

$14 - $18.50/hr

Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock ...

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All JobsInsurance Call Center JobsPart Time Insurance Call Center JobsPart Time Insurance Call Center Jobs in Texas

Part Time Insurance Call Center information

What is a part time insurance call center job?

Part time insurance call center jobs involve working for an insurance company or agency to handle customer inquiries, process claims, provide policy information, and assist with billing or account changes over the phone. Employees typically work less than 40 hours per week and may have flexible or evening shifts. These roles require good communication skills, basic computer proficiency, and knowledge of insurance products and services. Training is usually provided, and the work can be done on-site or remotely depending on the employer.

What are the key skills and qualifications needed to thrive as a part time insurance call center representative, and why are they important?

To thrive as a Part Time Insurance Call Center Representative, you need strong communication skills, basic insurance knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state insurance licensing is beneficial. Outstanding active listening, patience, and problem-solving abilities help you build rapport and de-escalate challenging situations. These skills are vital for delivering excellent customer service, resolving inquiries efficiently, and maintaining client satisfaction in a high-volume call environment.

What is the difference between Part Time Insurance Call Center vs Part Time Insurance Customer Service Representative?

AspectPart Time Insurance Call CenterPart Time Insurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsInsurance licensing or certification often preferred
Work EnvironmentCall center setting, high call volumeOffice or remote, direct customer interaction
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, brokers, carriers
Common Search & Comparison IntentCustomer support, call handlingPolicy info, claims, account management

While both roles involve assisting insurance customers, the Part Time Insurance Call Center primarily focuses on handling high-volume calls in a call center environment, often with less specialized insurance knowledge. In contrast, the Part Time Insurance Customer Service Representative may work directly with clients, providing detailed policy and claims assistance, sometimes requiring insurance certifications. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most common challenges faced by part-time employees in an insurance call center, and how can they be addressed?

Part-time insurance call center employees often face challenges such as managing high call volumes during peak hours, staying updated with frequent policy changes, and maintaining performance metrics within limited working hours. To address these challenges, it's helpful to proactively communicate with supervisors about scheduling and training needs, utilize available knowledge bases and resources, and participate in ongoing training sessions. Building strong collaboration with full-time colleagues and leveraging team support can also make adapting to changes and handling complex customer inquiries more manageable.
What are the most commonly searched types of Insurance Call Center jobs in Texas? The most popular types of Insurance Call Center jobs in Texas are:
What cities in Texas are hiring for Part Time Insurance Call Center jobs? Cities in Texas with the most Part Time Insurance Call Center job openings:
Part Time Insurance Call Center jobs near you

Call Center Representative

Cowabunga Vegas

Katy, TX • On-site

$14.75 - $18.25/hr

Part-time

Re-posted 2 days ago

Job description

Job Type
Part-time, Temporary
Description
Pyek Group is seeking to hire talented and motivated individuals to join our dynamic team. Joining Pyek Group is the ultimate summer season pass! Our Team Members will have the opportunity to gain real-world work experience, develop skills that will further their careers, and make new friends along the way!
Before we move on, let us tell you a little more about us. We are dedicated to exceptional hospitality and making moments with repeating all summer long! We focus on providing exceptional service and a great environment, developing our employees, and having fun!
DEPARTMENT DESCRIPTION:
**This is an on-site position at either our Pyek Office in Katy or our Typhoon Texas Park in Pflugerville.**
Our Customer Service Representatives are responsible for providing support by replying to emails and answering inbound calls from our outstanding guests!
DUTIES AND RESPONSIBILITIES:
  • Respond enthusiastically to all inbound customer inquiries across phone, email, and social media messages.
  • Always present an outstandingly kind and authentic demeanor.
  • Utilize the omnichannel support tool to log, categorize, and tag customer inquiries and escalate to proper channels when necessary.
  • Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible.
  • Respond to inquiries with wholly accurate information or know how to quickly find the correct information.
  • Empathize and deescalate customer issues to fully resolve their concern.
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment.
  • Performs other related duties and assignments as required and as assigned by leadership.
  • Must be willingly to sign an agreement to return all company equipment when the position is ended, either by you or the company.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Department Qualifications:
  • Has excellent communication skills which include the ability to use clear, concise, and grammatically correct written and oral language in all aspects of interaction with guests, team members, and company leadership.
  • General knowledge of Microsoft Office products.
  • Always present an outstandingly kind and authentic demeanor.
  • Gather and communicate wholly accurate information or know how to quickly find the correct information.

General Qualifications:
  • May be required to sit for long periods of time.
  • Must be able to multitask and be flexible in a fast-paced environment.
  • Must be able to work well with others.
  • Must be able to communicate effectively.

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