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Part Time Inbound Call Center Jobs in Mississauga, ON

Dexterra

Building Operator

Toronto, ON

... part-time opportunities at any given time. We aim to provide our people with more than just a job ... Communicate the work status with the client groups via central call center within the time frame ...

Marriott

Cook II Part Time

Toronto, ON · On-site

Sheraton Centre Toronto Hotel takes seriously its obligations under provincial human rights and ... online application or an interview, please call 905-366-5227 or email ...

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All JobsInbound Call Center JobsPart Time Inbound Call Center JobsPart Time Inbound Call Center Jobs in Mississauga, ON

Part Time Inbound Call Center information

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Mississauga, ON? The most popular types of Inbound Call Center jobs in Mississauga, ON are:
What cities near Mississauga, ON are hiring for Part Time Inbound Call Center jobs? Cities near Mississauga, ON with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Mississauga, ON as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Medical Recruiter

Pharma Medica Research Inc.

Scarborough, ON

$18/hr

Part-time

Posted 7 days ago

Job description

Pharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation for delivering high quality research is outstanding. At PMRI we are committed to making a difference in healthcare and people's lives. Come join our team!

We have an exciting opportunity for a part-time Medical Recruiter within our PMRI clinic located in Scarborough, Ontario. In this role, you will telephone screen potential participants at Pharma Medica Research Inc. (PMRI). This position reports to the Recruiting Coordinator and/or designate.

Duties and Responsibilities

Responsibilities include but are not limited to:

Recruit new or existing participants.

Create, update and maintain participant files in PSMS.

Answer calls/emails from participants or call out from the match list.

Telephone screen participants, book and cancel appointments.

Share study-related information with participants according to protocol requirements and to the scope of delegation.

Work in screening reception independently.

Properly complete the documentation of clinical activities according to GCP, SOP guidelines and/or EDA/TPD regulations.

Other duties as required.

Job Knowledge

Minimum level of academic or formalized training:

High School Diploma.

Minimum amount of practical work experience:

1 year of call center experience or related experience.

General knowledge of MS office

Other Requirements

Excellent verbal and written English communication skills.

Customer service skills: listen to volunteers/participants and professionally answer questions or address concerns.

Ability to confidently make any calls.

Troubleshooting skills to manage volunteers' complaints.

Excellent interpersonal and organizational skills.

Ability to work both independently and as a team member.

We offer:

Competitive compensation plan

Mentorship Opportunities

Opportunities for advancement and career progression

A generous Employee Milestones Awards Program

Corporate Discounts Program

Learning Support Programs

Friendly atmosphere, culture of learning

Please note all applications must be eligible to work within Canada.

PMRI is an Equal Opportunity Employer; promoting accessibility and inclusivity at work and offering accommodation for applicants as required and requested.

We thank all applicants for their interest; however, only those selected to proceed in the interview process will be contacted.

Employment Type: PART_TIME

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