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Part Time Home Inbound Call Center Jobs in Virginia

Carilion Clinic

Home Health Aide- Part Time

Lexington, VA · On-site

$15 - $21.07/hr

R160272 Home Health Aide- Part Time (Open) How You'll Help Transform Healthcare: The Home Health ... Center at 1-800-599-2537. Carilion Clinic is an Equal Opportunity Employer: We provide equal ...

Carilion Clinic

Home Health Aide- Part Time

Lexington, VA · On-site

$15 - $21.07/hr

R160272 Home Health Aide- Part Time (Open) How You'll Help Transform Healthcare: The Home Health ... Center at 1-800-599-2537. Carilion Clinic is an Equal Opportunity Employer: We provide equal ...

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All JobsHome Inbound Call Center JobsPart Time Home Inbound Call Center JobsPart Time Home Inbound Call Center Jobs in Virginia

Part Time Home Inbound Call Center information

What is the difference between Part Time Home Inbound Call Center vs Part Time Remote Customer Service Representative?

AspectPart Time Home Inbound Call CenterPart Time Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, quiet environment with internet accessHome-based, often with flexible hours and internet access
Employer & Industry UsageCall centers, telecommunication companies, service providersRetail, e-commerce, healthcare, and various service industries

Both roles involve assisting customers remotely from home, requiring similar credentials and a quiet work environment. The main difference lies in the industry focus and specific job functions, with inbound call centers typically handling customer inquiries for specific companies, while customer service representatives may work across various sectors.

What are the most commonly searched types of Home Inbound Call Center jobs in Virginia? The most popular types of Home Inbound Call Center jobs in Virginia are:
What cities in Virginia are hiring for Part Time Home Inbound Call Center jobs? Cities in Virginia with the most Part Time Home Inbound Call Center job openings:
Part Time Home Inbound Call Center jobs near you
Mobile Crisis Counselor - Marcus Alert

Mobile Crisis Counselor - Marcus Alert

Hampton-Newport News Community Services Board

Hampton, VA • On-site

$27.77/hr

Part-time

Posted 7 days ago

Job description

Part-time Mobile Crisis Counselor - Marcus Alert 988

Hourly Rate: $27.77

Available Schedules, may vary and include holidays:

  • Friday 8 am to 4:30 pm
  • Friday and Saturday 10 pm to 6:30 am
  • Saturday and Sunday 8 am to 4:30 pm
  • Saturday and Sunday 3 pm to 11:30 pm

The Mobile Crisis Counselor - Marcus Alert provides rapid, clinically sound crisis response for behavioral health, substance use, and homelessness-related calls routed through 911 or the Regional Crisis Call Center (988). This role exists to deliver timely assessment, stabilization, and linkage to care in coordination with community partners.
Key responsibilities include co-responding in the community with first responders; completing preliminary mental status and risk assessments; coordinating referrals, admissions, and assists with transportation to appropriate services (e.g., CSU, inpatient, detox, shelters); supporting ECO/TDO processes with required documentation; maintaining accurate client records; and consulting with clinical staff on complex presentations.
Required qualifications/skills:
- Master's degree in human services plus 1 year in a psychiatric care setting
- Board of Counseling registration as QMHP (or QMHP-trainee within 30 days)
- Completion of pre-admission screener certification modules within 30 days of hire
- Strong knowledge of crisis intervention, human/patient rights, confidentiality, consent, DSM-5 conditions, psychotropic medications, and involuntary admission procedures
What Your Shift Looks Like

You begin by checking in with dispatch pathways and reviewing any updates to Marcus Alert protocols, then stage with your co-response partner as calls come in. Much of the shift is spent moving between community locations-meeting individuals where they are, de-escalating in real time, and aligning next steps with the Regional Crisis Call Center and receiving facilities.
Between field contacts, you document clearly and promptly, complete follow-up outreach by phone or in person, and coordinate handoffs so care continues after the immediate crisis. You'll also have periodic touchpoints with clinical leadership to review challenging situations, refine decision-making, and support consistent, safe practice across partners. Shifts vary, but the focus remains the same: timely stabilization and effective linkage to the right level of care.


The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.


Job Posted by ApplicantPro