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Part Time Helpdesk Support Jobs in Milwaukee, WI

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Part Time Helpdesk Support information

See Milwaukee, WI salary details

$12

$22

$33

How much do part time helpdesk support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for part time helpdesk support in Milwaukee, WI is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What is part time helpdesk support?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a part time helpdesk support?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

Part Time Helpdesk Support jobs near you

Part-Time Support Staff - Women's Recovery Program (53027)

Lutheran Social Services of WI & Upper MI

Hartford, WI • On-site

$17.75/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Lutheran Social Services of Wisconsin and Upper Michigan rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Adult Residential Support Professional (Part-Time)

Location: Oconomowoc, WI
Pay: $17.75/hour
Schedule: Part-time | Every other weekend + 1-hour weekday staff meeting

Lutheran Social Services of WI & Upper MI (LSS) is seeking compassionate, dependable Adult Residential Support Professionals to join our new women's addictions recovery program in Oconomowoc. Our trauma-informed, gender-specific residential treatment program provides medically monitored and transitional care for adult women, with infants up to 3 months old welcome to remain with their mothers during treatment.

In this role, you'll make a meaningful impact by supporting residents on their recovery journey. You'll help create a safe, structured environment while encouraging independence, accountability, and healthy daily routines.

Responsibilities

  • Provide support, supervision, and positive role modeling for residents
  • Assist with medication monitoring and administration according to program policies
  • Complete documentation and maintain accurate, confidential records
  • Prepare meals and perform light housekeeping and laundry duties
  • Support residents with daily living skills and treatment goals
  • Respond appropriately to emergencies and crisis situations
  • Transport residents to appointments, meetings, and community resources
  • Collect urine samples and administer breathalyzer tests as required
  • Attend staff meetings and complete required training

Qualifications

  • High school diploma or GED required
  • Experience in human services, behavioral health, or substance use recovery preferred
  • Strong communication, problem-solving, and organizational skills
  • Ability to work independently while maintaining professional boundaries
  • Compassionate, patient, and respectful approach to working with diverse populations
  • Valid driver's license, reliable transportation, and acceptable driving record

Additional Information

  • DHS 83 training preferred (or completed after hire)
  • Local travel may be required (approximately 25–50% based on program needs)

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer.

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