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Part Time Helpdesk Support Jobs in Maryland (NOW HIRING)

Survice

IT Helpdesk Specialist

Belcamp, MD · On-site

$20 - $25/hr

Since 1981, we have supported the DoD community, as well as Homeland Security, advanced ... Please Note This is a Part-Time Position* * Location: Belcamp, MD * Security Clearance: No ...

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Part Time Helpdesk Support information

What is part time helpdesk support?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a part time helpdesk support?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by part time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What are the most commonly searched types of Helpdesk Support jobs in Maryland?

The most popular types of Helpdesk Support jobs in Maryland are:

What cities in Maryland are hiring for Part Time Helpdesk Support jobs?

Cities in Maryland with the most Part Time Helpdesk Support job openings:

Part Time Helpdesk Support jobs near you

Support Staff/ Floater - Full & Part Time

The Goddard School

Bethesda, MD • On-site

$15 - $19.25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

The Goddard School rating

6.0

Company rating: 6.0 out of 10

Based on 357 frontline employees who took The Breakroom Quiz

11th of 24 rated private schools and tutoring

Job description

The Goddard School of Tysons is a renowned program with a Piaget (Learning through Play) based foundation and a leader in the franchised preschool industry which is growing and continues to set the standard for excellence. The focus of the program is to provide a life-long love of learning. Our staff is made of loving and dedicated teachers who understand each child’s needs. They are highly qualified childhood educators who can use their creativity and the Goddard Developmental Guidelines as the basis for unique lesson plans that are brought to life in a fun and imaginative way.

We are looking for a fun and energetic Full Time or Part Time  support staff for our school.

Daily Responsibilities

Full Time Benefits:

  • Competitive compensation
  • 1-hour lunch break
  • 12 Paid Holiday
  • 4 Teacher In-Service Days per year
  • 1 Day of PTO for employment anniversary
  • Health, dental, and vision insurance
  • Rollover PTO 
  • IRA Retirement Account, plus employer matching up to 3%
  • PTO is based on accrual, 2.88hours per pay period
  • Paid Subscription for CCEI -Childcare Education Institute (Continuing Education) & StraighterLine
  • Continued focus on your professional development – our Goddard Systems University is accredited by IACET to provide Continuing Education Units (CEUs)
  • Full support from our directors and resources to be successful in the classroom
  • Your health and safety is our priority! We have protocols more stringent than state requirements to ensure the safety of all our faculty and students
  • Paid CPR & First Aid
  • Tuition reimbursement
  • Discounted childcare
  • CDA credential Program Paid

Part Time Benefits

  • Competitive compensation
  • 1-hour lunch break
  • 4 Teacher In-Service Days per year
  • Continued focus on your professional development – our Goddard Systems University is accredited by IACET to provide Continuing Education Units (CEUs)
  • Full support from our directors and resources to be successful in the classroom
  • Paid CPR & First Aid

Our staff support includes the following responsibilities:

  • Crossing Guard - Helping Students cross driveway to get to the playground
  • Distributing daily catered lunch to classroom
  • Cleaning kitchen (including microwaves, refrigerators, etc.)
  • Covering teacher lunch breaks
  • Participating in staff and training meetings
  • Interacting with the children to support play, exploration, and learning
  • Presenting expectations that are appropriate to the child’s age and developmental level
  • Supporting Lead teachers while assisting in the classroom 
  • Communicating appropriately and professionally with parents and fellow staff
  • Building teamwork
  • Committing to continuing education

For immediate consideration please apply now!

Job Requirements

Required experience:

  • Child Care Experience preferred: 1 year

Teacher Qualifications

Preferred: 

  • CDA or associates in Early Childhood Education or closely related field
  • Prior experience working with children 
  • Demonstrated knowledge of developmentally appropriate practices

The Goddard School offers competitive compensation and benefits based on experience, education and certifications and is an Equal Opportunity Employer

What The Goddard School employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Goddard School logo

About Goddard School

Sourced by ZipRecruiter

As part of a larger franchise system, in operation for over 30 years, we are the premier preschool for children from six weeks to six years old. We have over 560 franchised Schools with more than 70,000 students in 38 states. The Goddard School uses the most current academically endorsed methods to ensure children have fun while learning the skills they need for long-term success in school and in life.

Industry

Education, education programs administration, personal services and elementary and secondary schools

Company size

51 - 200 Employees

Headquarters location

King of Prussia, PA, US

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