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Part Time Help Desk Jobs in Philadelphia, PA (NOW HIRING)

Implify Inc

Help desk Analyst

Blue Bell, PA

$19.50 - $26.75/hr

Helpdesk Analyst / Insurance Agent / Customer Service Location: Bluebell, PA 19422 Duration: 4+ ... work for Part time for this position) Working days: Open all the days (until end of contract ...

DuPont Country Club

Front Desk Attendant

Wilmington, DE

$12.50 - $16.25/hr

DuPont Country club is looking for a part-time Front Desk Attendant for our new Fitness Center. The Front Desk employees will be the face of the gym and help provide an exceptional experience to our ...

DuPont Country Club

Front Desk Attendant

Wilmington, DE · On-site

$12.50 - $16.25/hr

DuPont Country club is looking for a part-time Front Desk Attendant for our new Fitness Center. The Front Desk employees will be the face of the gym and help provide an exceptional experience to our ...

CarShop

Part-Time Receptionist

Glen Mills, PA · On-site

$16 - $17/hr

CarShop is seeking a welcoming and customer-focused Part-Time Receptionist to be the first point of ... Help maintain an organized and professional front desk and customer area * Deliver exceptional ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Philadelphia, PA

Part Time Help Desk information

See Philadelphia, PA salary details

$10

$21

$33

How much do part time help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for part time help desk in Philadelphia, PA is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.27 per hour, depending on experience, location, and employer.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Philadelphia, PA?

The most popular types of Help Desk jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Part Time Help Desk jobs?

Cities near Philadelphia, PA with the most Part Time Help Desk job openings:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,750 per year, or $21 per hour.

Help Desk Representative Tier 1- Permanent Part-time

Camden County College

Camden, NJ • On-site

$20/hr

Full-time, Part-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

Position Information
Position Information (Default Section)
Title
Help Desk Representative Tier 1- Permanent Part-time
Overview
Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location
Blackwood Campus
Department
Office of Information Technology
Days and Hours
Monday-Friday 8:00am - 1:00pm
Requisition Number
Position Goals
• The Help Desk Representative - Tier 1 will report directly to the Help Desk Manager and will provide user support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.
• The Help Desk Representative - Tier 1 will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.
Job Description
  • Respond to requests for technical assistance in person, via phone, electronically
  • Diagnose and resolve technical hardware and software issues
  • Rresearch questions using available information resources
  • Advise user on appropriate action
  • Follow standard help desk procedures
  • Log all help desk interactions
  • Administer help desk software
  • Redirect problems to appropriate resource
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Prepare activity reports
  • Stay current with system information, changes and updates
  • A flexible work schedule is required with occasional night and weekend support.

Minimum Qualifications
  • Associate's degree or equivalent work experience
  • Proven customer support experience
  • Oral and written communication skills
  • Excellent interpersonal skills with a focus on customer service.
  • Working knowledge of fundamental operations of relevant software, hardware and other equipment
  • Knowledge of relevant call tracking applications
  • Ability to work collaboratively in a team environment.
  • A flexible work schedule is required with occasional shift changes.

Benefits
Camden County College offers a benefits package to our permanent part-time employees that includes a retirement plan and short-term disability plan as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities.
Special Instructions for Applicants
Published Salary Range
$20.00/hour
Job Open Date
08/17/2026
Job Close Date
Open Until Filled
Yes
Job Category
No Response
Application Types Accepted
Main App - Applicant

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