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Part Time Help Desk Analyst Jobs in Houston, TX (NOW HIRING)

City of Deer Park, TX

Part-Time IT Clerk

Deer Park, TX · On-site

$16.50 - $20.70/hr

The work involves proficiency in problem analysis, accurate record keeping, decision making ... Answering the IT Help Desk phone line and walk-up requests, creating work orders, and either ...

City of Deer Park

Part-Time IT Clerk

Deer Park, TX · On-site

$16.50 - $20.70/hr

The work involves proficiency in problem analysis, accurate record keeping, decision making ... Answering the IT Help Desk phone line and walk-up requests, creating work orders, and either ...

Church of Faith

Part-Time Systems Administrator

TX · On-site

PART-TIME SYSTEMS ADMINISTRATOR Location: Hockley, Texas Reports to: Production Director Hours per ... Technology & Help Desk Support (10%) * Partner with the Director of Production to provide basic ...

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All JobsHelp Desk Analyst JobsPart Time Help Desk Analyst JobsPart Time Help Desk Analyst Jobs in Houston, TX

Part Time Help Desk Analyst information

See Houston, TX salary details

$13

$23

$34

How much do part time help desk analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for part time help desk analyst in Houston, TX is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.72 per hour, depending on experience, location, and employer.

What is a part time help desk analyst?

Part time help desk analysts are IT support professionals who work less than full-time hours to assist users with technical issues related to computer systems, software, and hardware. They answer queries, troubleshoot problems, and may provide guidance via phone, email, or chat. Their role is essential in helping organizations maintain smooth technology operations and ensuring users can work efficiently. Part time positions offer flexibility, making them suitable for students or those seeking supplementary income. They typically require strong communication skills, basic IT knowledge, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as a part time help desk analyst, and why are they important?

To thrive as a Part Time Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by an associate degree or relevant IT coursework. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and sometimes CompTIA A+ certification is typically expected. Strong communication, patience, and problem-solving abilities set standout candidates apart in this customer-facing role. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting smooth IT operations.

What are some common challenges faced by part time help desk analysts, and how can they be managed effectively?

Part-time Help Desk Analysts often face the challenge of staying updated with ongoing support issues and changes in technology due to limited working hours. To manage this, it’s important to maintain clear documentation and communicate effectively with full-time team members during shift transitions. Utilizing ticketing systems and knowledge bases can also help you quickly get up to speed when starting your shift. Building strong relationships with colleagues ensures smoother collaboration and helps address issues efficiently, even when working limited hours.

What is the difference between Part Time Help Desk Analyst vs Part Time IT Support Specialist?

AspectPart Time Help Desk AnalystPart Time IT Support Specialist
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support, troubleshooting
Employer & Industry UsageCommon in IT departments, tech companies, service providersUsed in IT service firms, corporate IT teams, tech support roles

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The Help Desk Analyst typically handles initial support via calls or tickets, while the IT Support Specialist may perform more hands-on technical tasks. Both are essential in IT support environments, with overlapping skills and responsibilities.

What are the most commonly searched types of Help Desk Analyst jobs in Houston, TX?

The most popular types of Help Desk Analyst jobs in Houston, TX are:

What are popular job titles related to Part Time Help Desk Analyst jobs in Houston, TX?

For Part Time Help Desk Analyst jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Part Time Help Desk Analyst jobs in Houston, TX look for?

The top searched job categories for Part Time Help Desk Analyst jobs in Houston, TX are:

What cities near Houston, TX are hiring for Part Time Help Desk Analyst jobs?

Cities near Houston, TX with the most Part Time Help Desk Analyst job openings:

Part Time Help Desk Analyst jobs near you
Infographic showing various Part Time Help Desk Analyst job openings in Houston, TX as of June 2026, with employment types broken down into 2% As Needed, 37% Full Time, 53% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,850 per year, or $23 per hour.

Part-Time IT Clerk

City of Deer Park, TX

Deer Park, TX • On-site

$16.50 - $20.70/hr

Full-time, Part-time

Re-posted 8 days ago

Key responsibilities

  • Answer help desk phone calls, walk-up requests, create work orders, and assist users or assign tasks to IT staff.

  • Provide first-level technical support for desktop computers, laptops, printers, phones, and mobile devices, including basic troubleshooting of hardware, software, email, passwords, and network connectivity issues.

  • Assist with workstation deployments, upgrades, and equipment replacements, and support system projects and maintenance tasks as needed.

Job description

Salary: $16.50 - $20.70 Hourly
Location : City Hall, Deer Park, TX
Job Type: Support
Job Number: 01185
Department: Information Technology
Opening Date: 07/28/2026
GENERAL DESCRIPTION:
Under the direction of the Assistant Director of Information Technology, this position performs help desk services, including answering the IT Help Desk phone calls and end user support; assists City staff with hardware and software problems, assists in the imaging of computers for deployment, and provides administrative support in daily office operations of the department. The work involves proficiency in problem analysis, accurate record keeping, decision making, planning, scheduling, and requires independent judgment, discretion, and due diligence in the performance of job duties and responsibilities, as well as sound interpretation of local, state and federal policies and regulations. This position requires a background check and acceptance of an Information Technology Confidentiality statement. This position requires TLETS training, which will be coordinated by City staff.
SUPERVISION EXERCISED: None
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Answering the IT Help Desk phone line and walk-up requests, creating work orders, and either assisting users or assigning the task to IT staff.
  • Provide first-level technical support for desktop computers, laptops, printers, phones, and mobile devices.
  • Basic troubleshooting of hardware, software, email, passwords, and network connectivity issues.
  • Support Microsoft Windows, Microsoft 365 applications, and other city software systems.
  • Maintain accurate records of support requests, resolutions, and equipment inventory.
  • Assist with workstation deployments, upgrades, and equipment replacements.
  • Provide basic training and guidance to users on technology best practices.
  • Assist full-time IT staff with projects, maintenance tasks, and system rollouts as needed.
  • Follow city IT policies, cybersecurity standards, and confidentiality requirements.
  • Perform other related duties as assigned.
  • Regularly scheduled attendance required.

PERIPHERAL DUTIES
  • Performs all other related duties as assigned, including any special or recurring projects that may be assigned.

DESIRED MINIMUM QUALIFICATIONS:
  • High school diploma or GED required.
  • Associate degree or technical certification in Information Technology, Computer Science, or a related field preferred.
  • Previous customer service or technical support experience preferred.
  • Good oral and written communication skills; and the ability to understand and carry out oral and written instructions.
  • Knowledge of technological terminology typically encountered in an information services environment.
  • Intermediate level knowledge of computer hardware, software, networking concepts, current versions of Microsoft Windows, Microsoft 365, and other widely used software such as Adobe Professional.
  • Knowledge of modern office procedures, methods, systems, and equipment including computers and associated equipment.
  • Ability to troubleshoot common technical problems independently.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Willingness to learn new technologies and procedures.
  • Ability to serve other City departments in a diplomatic and professional manner, exercising good emotional control. Must have good interpersonal skills.
  • Ability to perceptively question users, diagnose and troubleshoot software and hardware problems.
  • Ability to work independently in the absence of supervision.
  • Ability to work on multiple projects.

SPECIAL REQUIREMENTS: Work hours will be discussed during the interview process.
TOOLS AND EQUIPMENT USED:
Personal or laptop computer, Microsoft 365; phone; printer; various software applications.
Occasional use of a city vehicle; Valid Texas driver's license is required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical requirements of the job include the ability to sit, talk, kneel, bend at both the waist and knee, reach with the arms over the head, and hear, both on the telephone and in person, using regular conversational tones; vision requires the ability to focus and read printouts, computer, screens, and other written material. Duties may require lifting up to 50 pounds, climbing a ladder, working at moderate heights, and have the use of hands and fingers to perform essential functions of the job,.i.e..., typing, data entry, and operating other office equipment.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually medium level. Work generally performed both in climate and temperature-controlled buildings, as well as outdoor weather conditions at times. Travel between city buildings is necessary.
SELECTION GUIDELINES:
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Part-Time & Temporary Employees are eligible to become members of the Deer Park Credit Union and are covered by Unemployment Insurance and Workers Compensation Insurance.

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