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Part Time Help Desk Analyst Jobs in Houston, TX (NOW HIRING)

City of Deer Park, TX

Part-Time IT Clerk

Deer Park, TX · On-site

$16.50 - $20.70/hr

The work involves proficiency in problem analysis, accurate record keeping, decision making ... Answering the IT Help Desk phone line and walk-up requests, creating work orders, and either ...

City of Deer Park

Part-Time IT Clerk

Deer Park, TX

$16.50 - $20.70/hr

The work involves proficiency in problem analysis, accurate record keeping, decision making ... Answering the IT Help Desk phone line and walk-up requests, creating work orders, and either ...

Church of Faith

Part-Time Systems Administrator

TX · On-site

PART-TIME SYSTEMS ADMINISTRATOR Location: Hockley, Texas Reports to: Production Director Hours per ... Technology & Help Desk Support (10%) * Partner with the Director of Production to provide basic ...

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All JobsHelp Desk Analyst JobsPart Time Help Desk Analyst JobsPart Time Help Desk Analyst Jobs in Houston, TX

Part Time Help Desk Analyst information

See Houston, TX salary details

$13

$23

$34

How much do part time help desk analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for part time help desk analyst in Houston, TX is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.72 per hour, depending on experience, location, and employer.

What is a part time help desk analyst?

Part time help desk analysts are IT support professionals who work less than full-time hours to assist users with technical issues related to computer systems, software, and hardware. They answer queries, troubleshoot problems, and may provide guidance via phone, email, or chat. Their role is essential in helping organizations maintain smooth technology operations and ensuring users can work efficiently. Part time positions offer flexibility, making them suitable for students or those seeking supplementary income. They typically require strong communication skills, basic IT knowledge, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as a part time help desk analyst, and why are they important?

To thrive as a Part Time Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by an associate degree or relevant IT coursework. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and sometimes CompTIA A+ certification is typically expected. Strong communication, patience, and problem-solving abilities set standout candidates apart in this customer-facing role. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting smooth IT operations.

What are some common challenges faced by part time help desk analysts, and how can they be managed effectively?

Part-time Help Desk Analysts often face the challenge of staying updated with ongoing support issues and changes in technology due to limited working hours. To manage this, it’s important to maintain clear documentation and communicate effectively with full-time team members during shift transitions. Utilizing ticketing systems and knowledge bases can also help you quickly get up to speed when starting your shift. Building strong relationships with colleagues ensures smoother collaboration and helps address issues efficiently, even when working limited hours.

What is the difference between Part Time Help Desk Analyst vs Part Time IT Support Specialist?

AspectPart Time Help Desk AnalystPart Time IT Support Specialist
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support, troubleshooting
Employer & Industry UsageCommon in IT departments, tech companies, service providersUsed in IT service firms, corporate IT teams, tech support roles

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The Help Desk Analyst typically handles initial support via calls or tickets, while the IT Support Specialist may perform more hands-on technical tasks. Both are essential in IT support environments, with overlapping skills and responsibilities.

What are the most commonly searched types of Help Desk Analyst jobs in Houston, TX?

The most popular types of Help Desk Analyst jobs in Houston, TX are:

What are popular job titles related to Part Time Help Desk Analyst jobs in Houston, TX?

For Part Time Help Desk Analyst jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Part Time Help Desk Analyst jobs in Houston, TX look for?

The top searched job categories for Part Time Help Desk Analyst jobs in Houston, TX are:

What cities near Houston, TX are hiring for Part Time Help Desk Analyst jobs?

Cities near Houston, TX with the most Part Time Help Desk Analyst job openings:

Part Time Help Desk Analyst jobs near you
Infographic showing various Part Time Help Desk Analyst job openings in Houston, TX as of June 2026, with employment types broken down into 2% As Needed, 37% Full Time, 53% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,850 per year, or $23 per hour.

IT Intern Help Desk

Houston, TX

PRIMEWAY FEDERAL CREDIT UNION
Finance and Insurance • 51 - 200 employees
Learn more about PRIMEWAY FEDERAL CREDIT UNIONexternal

Part-time, Internship

Posted 17 days ago

Job description

IT Intern Help Desk Department: Information Technology Reports To VP of IT
Employment Status: Part-Time Classification: Non-Exempt

Position Summary:

The Help Desk's role is to provide technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queriesand addressing system and user issues in a timely and professional manner. Helpdesk support works with the IT team, often interacting with systems and users across the company. The Help Desk person will be able to troubleshoot customer issues and resolve tickets opened bycustomers.

Responsibilities:

  • Responsible for the first line of technical support for all credit union-supported hardware and software
  • Ensures printers, workstations, and desktop software are maintained and upgraded with the latest patches while performing system troubleshooting
  • Responsible for onboarding new users to Active Directory, emails in Office 365, and creating login in different applications
  • Responsible for deactivating users who have been terminated from the network and different applications
  • Ensures printers, workstations, and desktop software are maintained and upgraded with the latest patches while performing system troubleshooting
  • Ensure all calls are logged and detailed in the incident Management ticketing system
  • Monitor Service Desk incident queue, providing the appropriate categorization and responding within SLA
  • Assist Virtual desktop Admin and Server admin with their projects
  • Direct unresolved issues to next-level support
  • Create and improve procedures by writing and maintaining documentation.
  • Understand and comply with security support policies and procedures
  • Willing to learn new technologies.
  • Be available for Saturday Rotational On-call
  • Position hours are from 9-2

Knowledge and Skills

  • Proficient knowledge of Microsoft Windows 10
  • Must have a basic knowledge of Office 365
  • Experience with Microsoft Office
  • Must have basic knowledge of Active Directory
  • Possesses problem-solving capabilities
  • Knowledge of the principles, methods, and techniques used in PC support
  • Must be a team player as well as taking work individually
  • Must have good Phone and customer service skills

Abilities

  • Ability to communicate orally and written in a professional manner
  • Able to document project and other processes
  • Ability to apply technical standards, principles, theories and techniques
  • Handles highly confidential information/material
  • Able to organize, coordinate, and direct projects.
  • Must be able to work independently and as a team member.
  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve basic technical issues

Education and Experience

  • High school education
  • Participating in Houston Community College Co-op Program

ADA Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting up to 5 lbs. Must be capable of climbing/descending stairs in emergencies. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on a computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.

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