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Part Time Gate Agent Jobs in Virginia (NOW HIRING)

Unifi

Airport Ramp Agent PT (Alaska) - IAD

Sterling, VA · On-site

$15.25 - $18.75/hr

M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Ramp Agent - IAD

Sterling, VA · On-site

$15.25 - $18.75/hr

M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Ramp Agent - ROA

Roanoke, VA · On-site

$15.25 - $18.75/hr

M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

Unifi

Airport Ramp Agent (Delta) - ORF

Norfolk, VA · On-site

$15 - $18.50/hr

M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

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All JobsGate Agent JobsPart Time Gate Agent JobsPart Time Gate Agent Jobs in Virginia

Part Time Gate Agent information

What are some typical challenges part time gate agents face during irregular operations or flight delays?

Part-time gate agents often encounter increased stress during flight delays, cancellations, or irregular operations. They must quickly manage large volumes of passenger inquiries, coordinate with flight crews and ground staff, and resolve issues while maintaining airline policies and customer satisfaction. Communication and multitasking skills are crucial in these situations, as agents need to relay timely updates, rebook passengers, and handle upset travelers with professionalism. Despite these challenges, agents gain valuable problem-solving experience and exposure to various aspects of airline operations.

What are the key skills and qualifications needed to thrive as a part time gate agent?

To thrive as a Part Time Gate Agent, you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline reservation systems, boarding pass scanners, and intercom systems is typically required. Strong communication, problem-solving abilities, and the ability to remain calm under pressure help agents manage passenger interactions and unexpected situations. These skills ensure efficient boarding processes, enhance passenger satisfaction, and support smooth airport operations.

How to get hired as a part time gate agent?

To get hired as a part-time gate agent, applicants should have a high school diploma or equivalent, strong customer service skills, and the ability to handle stressful situations. Prior experience in customer service or the airline industry can be advantageous, and familiarity with airline reservation systems is often preferred. Applying through airline company websites or staffing agencies and preparing for interviews that assess communication and problem-solving skills can improve chances of employment.

What is the difference between Part Time Gate Agent vs Part Time Ticket Agent?

AspectPart Time Gate AgentPart Time Ticket Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentAirport gate area, customer interactionTicket counters, customer service desks
Employer & IndustryAirlines, airportsAirlines, travel agencies
Common Search/ComparisonGate access, boarding processTicketing, reservations

Both roles involve customer service in airport settings, but a Part Time Gate Agent primarily manages boarding and gate operations, while a Part Time Ticket Agent handles ticket sales and reservations. The credentials and work environment are similar, making them common comparison points for job seekers in airline customer service roles.

What is a part time gate agent?

Part-time gate agents are airline employees who work reduced hours at airport gates, assisting passengers with boarding, answering questions, checking tickets, and handling last-minute changes. They are key customer service representatives, ensuring smooth boarding processes, managing seating assignments, and resolving issues like flight delays or overbookings. Part-time roles offer flexibility, making them ideal for students, retirees, or those seeking supplementary income. These agents often work shifts that cover busy travel periods or fill in during staff shortages.

Do part time gate agents get paid well?

Part-time gate agents typically earn hourly wages that are close to minimum wage or slightly above, depending on the airline and location. While they may receive benefits such as discounts or flexible schedules, their pay generally does not compare to full-time or higher-level airline positions.
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What cities in Virginia are hiring for Part Time Gate Agent jobs? Cities in Virginia with the most Part Time Gate Agent job openings:
Part Time Gate Agent jobs near you
Infographic showing various Part Time Gate Agent job openings in Virginia as of July 2026, with employment types broken down into 90% Full Time, 6% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Passenger Service Agent

Maximus Global Services

Sterling, VA • On-site

$18/hr

Part-time

Re-posted 12 days ago

Job description


Summary/Objective
Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers,
 Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  2. Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  3. Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
  4. Greet and provide excellent customer service, ensuring each passenger feels welcome and supported.
  5. Communicate clearly and effectively to address concerns and resolve issues on the spot, strong communication and interpersonal skills.
    Check in guests, verify documents, and ensure all details are accurate.
  6. Multitask efficiently in a fast-paced environment, staying calm and organized under pressure.
  7. Take ownership of your area, always ensuring a safe and professional environment.
  8. Accurately enter passenger data into our systems and uphold a professional appearance.
  9. Stay attentive to our standards and policies.
  10. Taking initiative throughout your duties.
  11. Attention to details
  12. Issue boarding passes & baggage tags


Competencies

  1. Teamwork Orientation
  1. Stress Management
  2. Ethical Conduct
  3. Good Communication
  4. Customer/Client Focus

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates at an airport setting (inside terminal).

Physical Demands

This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.

Position Type and Expected Hours of Work

This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).

Travel

No travel is expected for this position.

Required Education and Experience

  1. High school diploma or GED.
  2. Computer and reservation system knowledge in Amadeus & World Tracer required

Additional Eligibility Qualifications

  1. Must exhibit exceptional customer service
  1. As a condition of employment, employee must successfully complete a background investigation.
  2. Must be able to read, write and speak English.
  3. Maintain a relationship with both employees and clients
  4. Long period of standing and interacting with large crowds.
  5. Must be flexible and able to adapt to last-minute schedule changes
  6. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  7. Must be able to read and understand all operating and airport procedures and instructions.
  8. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  9. Follow Grooming standards



12:00-17:00

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