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Part Time Fema Call Center Jobs in Ohio (NOW HIRING)

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

Call Center Representative-

Toledo, OH · On-site

$15.75 - $19.75/hr

Administration Weekly Hours: 20 Status: Part time Shift: Variable (United States of America) Job Summary: As the Call Center Representative, you will make the first impression on ProMedica patients.

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Mentor, OH · On-site

$11.75 - $14.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Worthington, OH · On-site

$12.25 - $15/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Mentor, OH

$11.75 - $14.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

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Part Time Fema Call Center information

What is a part time FEMA call center job?

Part time FEMA call center jobs involve assisting individuals and communities by providing information, answering questions, and processing requests related to disaster assistance and emergency relief. Employees in these roles typically handle inbound calls, offer guidance on application procedures, and help resolve issues for people affected by disasters. These positions require good communication skills, patience, and the ability to work flexible hours. Part time schedules allow individuals to support FEMA’s mission while balancing other personal or professional commitments.

What are the key skills and qualifications needed to thrive as a part time FEMA call center representative?

To thrive as a Part Time FEMA Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, data entry systems, and government protocols is typically required, and bilingual abilities can be an asset. Patience, resilience, and empathy are crucial soft skills for managing distressed callers and providing clear information during emergencies. These abilities ensure effective support to disaster survivors, accurate documentation, and high-quality service in high-pressure situations.

What are some common challenges faced by part time FEMA call center representatives, and how can they be addressed?

Part-time FEMA call center representatives often encounter high call volumes, emotionally distressed callers, and rapidly changing information during disaster events. Managing stress and staying updated on the latest protocols are essential to providing accurate assistance. It’s helpful to use provided scripts, take advantage of training resources, and communicate regularly with supervisors or teammates to share information and support. Building resilience and maintaining a calm, empathetic demeanor can make the role more manageable and rewarding.

What is the difference between Part Time Fema Call Center vs Part Time Emergency Services Dispatcher?

AspectPart Time Fema Call CenterPart Time Emergency Services Dispatcher
Required CredentialsBasic customer service skills, FEMA trainingEmergency response certification, dispatcher training
Work EnvironmentCall center, office setting, FEMA-related inquiriesEmergency dispatch center, fast-paced, high-pressure
Employer & IndustryFederal agencies, disaster managementPublic safety agencies, emergency services
Common Search & ComparisonCustomer support, FEMA rolesEmergency response, dispatching

While both roles involve communication and coordination, the Part Time Fema Call Center focuses on providing FEMA-related information and support via calls, often in a call center environment. In contrast, the Part Time Emergency Services Dispatcher is responsible for dispatching emergency responders, requiring specialized training and working in a high-pressure environment. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.

What are the most commonly searched types of Fema Call Center jobs in Ohio?

The most popular types of Fema Call Center jobs in Ohio are:

What cities in Ohio are hiring for Part Time Fema Call Center jobs?

Cities in Ohio with the most Part Time Fema Call Center job openings:

CALL CENTER OPERATOR

Compass Group

Garfield Heights, OH

$19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

350th of 499 rated business services


Job description

  • We have several openings for a part-time CALL CENTER OPERATOR position.
  • Location: Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted only.
  • ScheduleShifts could include 6-1:30pm, 7-11am and 3-7pm
  • Requirement: Some call center/food service experience
  • Pay Range: $17.00 per hour to $19.00 per hour.

 

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

 

Job Summary


Summary:   Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.  
Essential Duties and Responsibilities:

  • Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Interacts with nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
  • Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis. 
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. 

Morrison Healthcare maintains a drug-free workplace. 


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